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Staff Technical Writer

pinecone.io Logo

Pinecone

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

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Job Description:

As a technical writer at Pinecone, you will apply your technical and writing skills to help engineers discover, explore, and build with vector databases — the next generation of search infrastructure. Documentation contributes significantly to our developers’ experience of the platform, success with using it, and our success as a company, so you will make an immediate impact. You will report to the Head of Documentation and work closely with the Product, Engineering, and Marketing teams.

Job Responsibility:

  • Plan and write documentation for developers, ML engineers, and technical architects of all experience levels: Technical guides, API and client references, walkthroughs, and sample apps
  • Contribute to the information architecture and user experience of the developer portal
  • Create a maintenance and iterative improvement cycle for our documentation
  • Collaborate closely with engineering and product on new feature documentation
  • Collaborate closely with customer success and developer advocates to understand user needs and address them with documentation
  • Collect and use qualitative and quantitative data to help improve the documentation content and user experience

Requirements:

  • Experience planning, researching, writing, and editing technical documentation for developers in a startup environment
  • Experience using and documenting SDKs, APIs, and similar tools
  • Proficiency with static site generators, version control, managing docs as code, OpenAPI, and a docs platform such as Redocly or Readme
  • Superb writing skills with an obsession for clarity, accuracy, and simplicity
  • Curiosity, thoroughness, organization, enthusiasm, and self-direction

Nice to have:

  • Experience with databases, machine learning, or search technologies
  • Experience creating diagrams and video tutorials
What we offer:
  • Comprehensive health coverage including medical, dental, vision, and mental health resources
  • 401(k) Plan
  • Equity award
  • Flexible time off
  • Paid parental leave
  • Annual Company Retreat
  • WFH Equipment Stipend

Additional Information:

Job Posted:
May 14, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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