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Staff Technical Programme Manager

deliveroo.co.uk Logo

DELIVER

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We are looking for a Staff Technical Programme Manager with Product or Platform development experience to define and manage cross-functional programs that enable the delivery of Deliveroo products. You will research and identify team focus areas, and drive impact where there are complex needs from the respective product groups. You will work to drive goals across not just Deliveroo, but all brands within Doordash. You will also provide analytical insight and foresight to help shape technical initiatives and long-term strategic goals, and help a rapidly-growing group to balance maintaining and maturing its culture alongside supporting necessary specialisation and segmentation of responsibilities.

Job Responsibility:

  • Collaborate with Engineering, Product, and Design across Deliveroo and Doordash to collect data, and identify pain points and the current and future needs to define requirements
  • Work with teams to drive prioritisation and build partnerships across teams, define the roadmap and long-term strategy of the teams you are partnering with
  • Define and track key metrics and key performance indicators and drive execution of program deliverables
  • Break out OKRs into measurable milestones while managing dependencies and risks
  • Execute technical initiatives across the whole of engineering whilst actively driving process improvements in the reliability lifecycle
  • Increase the overall effectiveness of the Merchant group by systematically identifying and solving the root cause of technological challenges discovered through the course of program delivery
  • Proactively identify and analyse complex, long-term, critical infrastructure problems with engineering leaders and stakeholders
  • Manage changes effectively, balancing the distribution of information amongst stakeholders
  • Enable the easy flow of information and plans between people and teams through the creation of effective communications at scale

Requirements:

  • 5+ years of software engineering, systems engineering or technical product/program management experience
  • 2+ years of experience actively driving Jira use across multiple teams
  • Experience managing a long-running cross-team/ cross-org programme leveraging complex functionalities in Jira
  • Experience delivering tech programs with a global footprint, having built complex systems/infrastructure at scale
  • Knowledge of user needs, gathering requirements, and defining scope
  • Deep understanding of development lifecycle, release management
  • Experience operating autonomously and leading large-scale efforts across multiple teams and functions with stakeholders in different disciplines

Nice to have:

  • Experience in managing TPMs
  • Experience in Atlassian suite - including Jira Software, Jira Product Discovery, and Confluence
What we offer:
  • A competitive and comprehensive compensation and benefits package
  • Up to 5% matched pension contributions
  • Some roles may be eligible for share awards
  • Free Deliveroo Plus: free delivery and access to special offers
  • Team lunches from the best local restaurants
  • 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
  • One day of paid leave per year to volunteer with a registered charity
  • Funded single cover healthcare on our core plan, with the option to add family members at own cost
  • On-site gym (HQ), discounted external gym membership
  • Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
  • Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
  • Life assurance
  • Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
  • Excellent kit to enable working from home and a parent-friendly working culture
  • Access to free mortgage advice
  • Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
  • Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
  • Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
  • Summer and end-of-year parties

Additional Information:

Job Posted:
February 21, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:

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