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Staff Technical Program Manager

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Mozilla

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Location:
United States; Canada

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

128000.00 - 170000.00 CAD / Year
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Job Description:

The role is part of the broader Mozilla Infrastructure Organization that is responsible for critical horizontal functions, namely IT Services, Enterprise & Product Security, Cloud & Data Engineering, Ecosystem Services Engineering and Infra TPM. This role is part of the Infra TPM function and will be working as the primary Technical Program Manager (TPM) on our Identity and Access Management (IAM) program, The IAM program spans across Enterprise IT and Product Platform services. The TPM will work closely with the IT, Cloud, and Security teams. Additionally you’ll also support other Infra Org initiatives based on priorities and goals.

Job Responsibility:

  • Develop and drive the overall IAM program roadmap
  • Serve as the primary contact for IAM initiatives
  • Continuously review industry trends, emerging technologies, and standard methodologies to enhance the IAM program
  • Understand the technical requirements and needs of Mozilla’s IAM system
  • Partner with product & engineering managers, infrastructure teams, and security engineers
  • Coordinate cross-functional resources
  • Facilitate collaboration among engineering, operations, and security teams
  • Facilitate and where needed contribute to defining standard service arch designs, data flow call patterns, API interfaces
  • Work closely with engineering teams to document existing implementations
  • Ability to disambiguate complex workflows and system integrations
  • Collaborate with architects and engineers to plan and design scalable and secure solutions
  • Drive system integrations and migrations involving IAM tools
  • Understand dependencies to implement controls and audits to meet security and regulatory requirements
  • Define and develop a risk and vulnerability management framework for the IAM ecosystem
  • Ensure alignment with corporate governance and compliance standards
  • Develop and manage project plans, budgets, and timelines
  • Track and report on objectives, key results and golden metrics
  • Guide and mentor team members
  • Present program updates, risk assessments, and solution proposals to executive leadership
  • Advocate for IAM standard methodologies
  • Prepare and deliver effective presentations on complex technical topics to non-technical senior leadership

Requirements:

  • At least 10+ years of experience in program or project management
  • Minimum of 3 years focused on access management, identity management, security, IT systems, and Cloud environments
  • Proven track record of successfully delivering large-scale, complex technology programs in enterprise environments
  • Strong understanding of IAM concepts: identity lifecycle management, authentication/authorization protocols
  • Experience with IAM platforms such as Okta, Ping Identity, ForgeRock, SailPoint, or similar tools
  • Familiarity with cloud platforms (AWS, Azure, GCP) and their native IAM services
  • Working knowledge of compliance frameworks
  • Proficient in Agile methodologies
  • Skilled senior leadership management, communication, and negotiation skills
  • Ability to lead multiple workstreams and teams, prioritize tasks, and meet deadlines in a fast-paced, yet collaborative environment
  • Outstanding leadership and interpersonal skills
  • Excellent problem-solving abilities and a detail-oriented attitude
  • High degree of integrity, ethical judgment, and professional accountability
  • Commitment to our values: Welcoming differences, Being relationship-minded, Practicing responsible participation, Having grit
What we offer:
  • Generous performance-based bonus plans
  • Rich medical, dental, and vision coverage
  • Generous retirement contributions with 100% immediate vesting
  • Quarterly all-company wellness days
  • Country specific holidays plus a day off for your birthday
  • One-time home office stipend
  • Annual professional development budget
  • Quarterly well-being stipend
  • Considerable paid parental leave
  • Employee referral bonus program
  • Other benefits (life/AD&D, disability, EAP, etc. varies by country)
  • Flexible work environment
  • Industry-leading paid parental leave
  • Reimbursement for professional development
  • A work setup including the latest hardware and software of your choice

Additional Information:

Job Posted:
January 08, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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