Staff Technical Program Manager

• Lead the strategic planning and execution of key technical and operational initiatives within the STEPS organization, ensuring alignment with company goals and objectives
• Drive end-to-end project delivery from ideation to implementation, managing resources, timelines, and budgets effectively
• Own STEPS portfolio management & operating rhythms, such as executive briefings, business reportings, quarterly planning & execution, operational risk reporting, etc.
• Collaborate with stakeholders across the organization to define project scope, requirements, and success criteria
• Establish and maintain strong relationships with internal and external partners, fostering a culture of collaboration and accountability
• Ensure execution excellence, champion operational best practices, and continuous improvement in our program management & related processes
• Drive operational excellence across cross-functional teams within and partners to STEPS
• analyze data, metrics, and KPIs to identify trends, opportunities, and areas for improvement in organization, technical & financial operations, and service delivery related to STEPS

• Bachelor's degree in Computer Science, Engineering, or related field/experience
• advanced degree preferred
• 7+ years of experience in technical program management, with a proven track record of leading complex and cross-functional projects
• Extensive knowledge of Agile methodologies, Scrum, Kanban, and other project management frameworks
• Experience collaborating and enabling geographically dispersed teams while translating complex requirements into technical roadmaps
• Demonstrated ability to define and track program metrics (such as OKRs and KPIs) and use data to drive accountability and decisions
• Strong leadership skills with the ability to motivate and influence teams to achieve excellence
• Exceptional communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences
• Proven ability to thrive in a fast-paced, dynamic environment and drive results in a rapidly evolving market

Familiarity with security concepts like vulnerability management and technology like AWS platform, Kubernetes, and Argo CD is a plus, as is a background in Security, Site Reliability, or Developer/Platform Engineering

equity and benefits