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We are looking for a Staff Technical Program Manager (TPM) to join our growing team, responsible for leading backend-focused initiatives that are highly complex and foundational to the success of our product. This role ensures backend services scale to support secure and performant user experiences. The TPM team acts as a force multiplier by driving cross-functional and technical initiatives aligning teams to solve priority problems.
Job Responsibility:
Own and lead high-impact, complex and/or ambiguous initiatives that enable backend capabilities and support user-facing product features
Identify systemic challenges and design simple, scalable, and resilient processes and solutions for teams
Lead org-wide improvements in how we execute programs, influencing tooling, planning cadences, and cross-team alignment practices
Build deep understanding of 1Password’s full technical stack to facilitate technical conversations - dive deep into technical systems while driving cross-cutting strategic impact across teams
Define and deliver roadmaps in close partnership with Product and Engineering, facilitating planning, scoping, and sequencing of backend work to ensure seamless delivery of cross-functional initiatives
Mentor TPMs and help mature program practices across the tech org
Adopt AI-driven tools and workflows to enhance program execution to improve delivery and clarity across Product and Tech teams
Ask lots of questions, learn from any failures, and continually stretch yourself
Keep security and privacy front of mind in all aspects of your work
Requirements:
10+ years of technical program management experience, with a strong track record in backend-focused initiatives
Accomplished leader with a deep understanding of backend architecture, including distributed systems, microservices, APIs, event-driven design, and cloud platforms (e.g. GCP)
Demonstrated success leading major migrations and refactors (e.g. monolith to microservices, cloud modernization), with strong outcomes in performance, scalability, and observability
Proven ability to collaborate with Product and Engineering to align backend services with user and business needs, balancing product goals with technical trade-offs
Skilled in stakeholder management and decision-making, including conflict resolution, shared planning, and setting incremental success metrics across Product and Engineering
Strong program leadership - able to manage roadmaps, coordinate cross-team dependencies, and lead multi-phase rollouts while navigating trade-offs between scope, tech debt, and performance to balance user experience with technical excellence
Exceptional communicator with experience presenting to technical and non-technical audiences through program documentation, dashboards and executive summaries
Fluent with collaboration and planning tools such as Jira, Notion, Slack, and Figma
A profound respect for user privacy and information security
What we offer:
Maternity and parental leave top-up programs
Generous PTO policy
Four company-wide wellness days
Company equity for all full-time employees
Retirement matching program
Free 1Password account
Paid volunteer days
Employee-led inclusion and belonging programs and ERGs
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