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Fivetran is building data pipelines to power the modern data stack for thousands of companies. We’re looking for an experienced Technical Product Manager to join the Systems Engineering team and own our Quote-to-Order (QTO) systems and processes. In this role, you’ll help shape how Fivetran launches products, manages pricing, generates quotes, and executes commercial agreements at scale.
Job Responsibility
Partner with GTM, Finance, Product, RevOps, and Engineering stakeholders to build and maintain the QTO systems roadmap
Identify opportunities to improve operational efficiency, reduce friction, standardize workflows, and accelerate go-to-market execution
Intake, triage, and assess inbound requests across pricing, quoting, contracting, and commercial operations workflows
Evaluate business impact, operational complexity, technical feasibility, and scalability tradeoffs to help prioritize the highest-value initiatives
Own requirements gathering and process design for prioritized QTO initiatives from discovery through delivery
Translate ambiguous business needs into clear, actionable product and systems requirements
Ask thoughtful, detailed questions to uncover edge cases, process gaps, operational risks, and scalability concerns
Partner with business stakeholders to simplify and standardize workflows while balancing operational needs, user experience, governance, and system constraints
Document business processes, system behaviors, data flows, decision logic, and acceptance criteria needed to support implementation
Partner closely with Systems Engineering and technical teams to design scalable solutions across Salesforce CPQ, quoting, approvals, order management, contract workflows, and adjacent operational systems
Help drive solution tradeoff discussions by balancing business impact, technical complexity, delivery timelines, and long-term maintainability
Support delivery execution through backlog refinement, sprint collaboration, testing coordination, UAT support, rollout planning, and cross-functional enablement
Ensure implemented solutions align to intended business processes and operational goals
Own and evolve systems and workflows supporting product catalog management, pricing structures, packaging, quoting, discounting, approvals, and commercial governance
Partner with Product, Finance, and GTM teams to operationalize new products, pricing models, and commercial motions quickly and accurately
Drive scalable approaches to consumption-based pricing, quote standardization, approval governance, and commercial process automation
Support operational readiness for product and pricing launches across systems, workflows, and enablement processes
Build strong cross-functional partnerships across GTM, Finance, Product, RevOps, Legal, and Engineering teams
Provide clear communication, status updates, decision framing, and prioritization transparency across initiatives
Define and track KPIs related to quoting efficiency, operational accuracy, launch readiness, adoption, and process health
Measure and communicate the operational and business impact of delivered initiatives and identify opportunities for continuous improvement
Define and track KPIs related to quoting efficiency, operational accuracy, launch velocity, adoption, and process health
Use data and operational insights to identify bottlenecks, prioritize improvements, and measure impact
Requirements
7+ years of experience in Technical Product Management, with significant exposure to Quote-to-Order systems
Deep understanding of Quote-to-Order business processes within complex SaaS environments, including product configuration, consumption-based pricing, quoting, approvals, contract workflows, and order operations
Hands-on experience with Salesforce CPQ, including product modeling, pricing logic, discounting, bundling, approvals, and templating
Familiarity with IronClad CLM for contract lifecycle management and NetSuite ERP for downstream financials
Proven track record leading cross-functional QTO initiatives in SaaS or high-growth enterprise environments
Strong technical foundation — familiarity with APIs, data flows, and system integrations
Exceptional ability to translate business requirements into technical solutions and product roadmaps
Excellent organizational and communication skills to manage multiple priorities and stakeholders
Experience working in public company environments with strong governance and process controls
Background in automating and scaling workflows across multiple interconnected systems
Background in software engineering (to better serve our Product integrations)
What we offer
100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents