Staff Technical Privacy Analyst Job at Shopify

EDI Technical Analyst (Claims)

Develops technical documentation, designs, analyzes, tests, provides end user su...

Location

United States , Phoenix

Salary:

Not provided

Blue Cross Blue Shield of Arizona

Expiration Date

Until further notice

Requirements

1 year of college-level coursework in system requirements design and interpretation and/or support of production systems (Level 1)
3 years of experience in computer technology and/or information systems (Level 2 – 4)
2 years of experience in data analysis, data management and integration, extracting and analysis reporting. (Level 2-4)
2 years of EDI experience (Level 1)
High-School Diploma or GED in general field of study (All Levels)
Intermediate skill in use of office equipment, including copiers, fax machines, scanner and telephones
Intermediate PC proficiency
Intermediate proficiency in spreadsheet, database, flow charting, and word processing software
Intermediate knowledge of data mapping techniques and data analysis software
Intermediate knowledge of computer operating systems

Job Responsibility

Track and resolve basic or routine processing problems, coordinating with all areas
Research, analyze, track and resolve basic production problems
Develop business objectives, processing requirements, and technical specifications
Analyze files and map data from one system to another
Responsible for production cycles, solving production incidents and notification of problems
Write SQL queries needed for production support
Ability to query Splunk and App insight for logging results
Develop basic test data
Process test files and analyze test results
Create test files

Fulltime

Foi Analyst

Amentum is seeking a FOIA Analyst to support our IC customer onsite who will: Re...

Location

United States , Bethesda; McLean

Salary:

98000.00 - 148000.00 USD / Year

Amentum

Expiration Date

Until further notice

Requirements

Requires a TS/SCI with Polygraph level clearance
Requires experience responding to public and official requests for review and release of classified and/or sensitive information under the FOIA, PA, or Mandatory Declassification Review
experience ensuring information cleared for appropriate release is available for public inspection and/or copying/downloading
enables the enforcement of the right of any person to access records, subject to statutory exemptions, for any public or private purpose.

Job Responsibility

Respond to public and official requests for review and release of classified and/or sensitive customer information under the FOIA, PA, or E.O. 13526 Mandatory Declassification Review (MDR)
Respond to complex cases, such as those including litigation and appeals, demonstrating extensive knowledge of the FOIA/PA/MDR, all of its exemptions and the overall administration of the FOIA/PA/MDR requirements
Support includes determining if a request is a new case, assessing what is needed, coordinating with appropriate organizations for subject matter expert (SME) review, analyzing the adequacy of the responses, consulting with other IC elements for equity reviews, preparing high-quality and error-free documents ready for Government action and artifacts as required by the case, and updating all appropriate trackers, scorecards, and calendars regarding cases
Develop and deliver training, or review and update current training content on FOIA and privacy processes and policy to customer staff that effectively communicates the responsibilities of ODNI staff, the required processes, and the required artifacts
Drives collaboration and relationship building through the IC counterpart engagement process by enabling the IC engagement plan
Proofread and peer review artifacts from other members of the contract staff
Ensure deliverables are timely, accurate, and error-free
Document and maintain SOPs for all activities within IRRG
Engage with customer and IC Working groups, such as the IMC and Difficult Issues Forum, as directed by the Government
Using clear and concise language, author, develop, comment on, or update interagency issuances on complex topics

What we offer

Health, dental, and vision insurance
Paid time off and holidays
Retirement benefits (including 401(k) matching)
Educational reimbursement
Parental leave
Employee stock purchase plan
Tax-saving options
Disability and life insurance
Pet insurance

Fulltime

Apps Dev Tech Sr Lead Analyst Java SVP

Apps Dev Tech Sr Lead Analyst Java SVP at Citi. Own and drive end-to-end migrati...

Location

India , Chennai, Pune

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Computer Science, Information Technology, Engineering, or a related technical discipline
12–16 years of progressive software engineering experience, with at least 5 years in a senior technical leadership role (Tech Lead, Staff Engineer, principle)
Demonstrated experience leading or significantly contributing to at least one large-scale Mainframe modernisation or legacy platform migration programme
Prior experience in financial services, banking, or a similarly regulated industry strongly preferred
Java 17/21 (Expert), Python, COBOL / JCL (reading & assessment level)
Spring Boot, Spring Cloud, Spring Security, Spring Data JPA, Project Reactor / WebFlux
OpenShift, Kubernetes, Docker, Helm
Tekton, Harness, Jenkins, Git (Bitbucket / GitHub), Artifactory, SonarQube
Oracle, MongoDB, PostgreSQL, MS SQL Server, Redis, DB2/z
Apache Kafka, IBM MQ

Job Responsibility

Own and drive end-to-end migration of legacy Mainframe workloads (COBOL, JCL, CICS, IMS, DB2/z) to modern Java-based microservices deployed on enterprise container platforms (OpenShift / Kubernetes)
Conduct application assessments to identify migration candidates, define target-state architectures, and produce sequenced migration roadmaps with risk registers and rollback plans
Establish reusable migration patterns, tooling, and runbooks to accelerate successive migration waves
Leverage AI-assisted code translation tools (e.g., autonomous AI coding agents such as Devin) to automate COBOL-to-Java conversion at scale, with human-in-the-loop review gates
Validate functional parity post-migration through automated testing strategies (unit, integration, regression, performance)
Identify and quantify cost-reduction opportunities across MIPS consumption, software licensing, infrastructure footprint, and operational overhead
Build and maintain a technology cost model
track savings realisation against committed targets on a monthly cadence
Drive rationalisation of redundant systems, decommission end-of-life platforms, and consolidate tooling to reduce Total Cost of Ownership (TCO)
Partner with Finance and Vendor Management to renegotiate contracts and optimise spend through right-sizing, reserved capacity, and FinOps practices

Fulltime

Help Desk/Desktop Support Analyst

We are looking for a Help Desk/Desktop Support Analyst to join a healthcare orga...

Location

United States , Milwaukee

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–3 years of experience in help desk, desktop support, or a similar technical support position
Working knowledge of Microsoft Windows environments, including Windows 10, Microsoft Office, and general desktop troubleshooting
Basic understanding of TCP/IP networking concepts such as routing, switching, mapped drives, and shared resources
Experience supporting user accounts, onboarding activities, Active Directory administration, and Group Policy in a Windows-based environment
Familiarity with printer setup, application installation, hardware diagnostics, and malware or spyware removal
Strong verbal and written communication skills with the ability to explain technical information clearly and respond professionally to users at all levels
Ability to manage multiple requests in a fast-paced setting, collaborate effectively with team members, and stay focused until issues are fully resolved
Willingness to provide occasional after-hours support and apply basic root cause analysis to recurring technical problems

Job Responsibility

Respond to incoming support tickets and help desk calls, troubleshoot user issues, and escalate more complex problems when needed to minimize operational disruption
Diagnose hardware, software, and access-related concerns for employees and work toward strong first-contact resolution whenever possible
Perform account support tasks such as password resets, user provisioning and deactivation, and assignment of users and devices to the correct Active Directory groups
Install, configure, and maintain desktop applications, printers, and related settings while assisting with routine hardware and software updates
Monitor systems for viruses, spyware, and unauthorized applications, and take appropriate action to remove threats and protect the environment
Create and maintain clear knowledge base documentation to improve support consistency and help users and team members resolve common issues more efficiently
Provide guidance and coaching to other help desk staff by sharing technical knowledge and service best practices
Recommend and support process improvements that increase efficiency, scalability, and service quality across day-to-day support operations
Adapt to shifting priorities, assist across locations or teams as needed, and contribute to broader organizational goals under leadership direction
Follow all applicable legal, security, and compliance requirements, including standards related to patient confidentiality and data privacy

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Senior QA Analyst

Develops and executes formal test plans to ensure the delivery of quality softwa...

Location

United States , Atlanta

Salary:

Not provided

Beazer Homes

Expiration Date

Until further notice

Requirements

Bachelor’s Degree in Computer Science, Information System, Business Administration, or related field or equivalent experience
6 years of systems development and testing experience, with at least 3 years in a focused Quality Assurance and Test Planning role
Knowledge of systems lifecycle development, project management, and quality management
Excellent interpersonal skills, positive attitude, negotiation, conflict resolution, risk management skills required
Understanding of the requirements of Sarbanes Oxley compliance as it relates to software applications and information technology environments
Ability to multi-task management
Mature professional and team player
Strong written and oral communications skills
Must be solution oriented and a creative problem solver
Must be process oriented

Job Responsibility

Develops and executes formal test plans to ensure the delivery of quality software applications
Involved in test planning, writing test cases/scripts, test case automation and execution of automated scripts
Works with development, testing and production teams to develop, publish and implement software quality assurance plans
Reviews progress toward the plan regularly with IT leaders, technical teams and customers to make modifications as necessary
Defines and tracks quality assurance metrics such as defects, defect counts, test results and test status
Performs quality audits across the various IT functions to ensure quality standards, procedures and methodologies are being followed
Monitors, evaluates, manages and executes audit and testing processes to ensure compliance
Coordinates and facilitates quality assurance activities across projects with project managers
Provides guidance and subject matter expertise to IT teams on QA methodologies and processes, educates them on their responsibilities/accountabilities for the purpose of achieving on-time and quality deliverables
Collects and analyzes data for software process evaluation and improvements, and integrates them into business processes to address the business needs

Lead Web Analyst

Leads a comprehensive web analytics and digital performance tracking program acr...

Location

United States of America , Albany

Salary:

96860.00 - 145290.00 USD / Year

University of Rochester

Expiration Date

Until further notice

Requirements

Bachelor's degree in Analytics, Digital Marketing, Computer Science, Information Systems, or related field
7 years of experience in web analytics, data integration, or digital marketing operations, or related field required
Expert knowledge in dashboard and visualization tools, scripting languages, and cloud data platforms required
Analytical and strategic skills, with the ability to translate complex data into trends, insights, and actionable and strategic recommendations required
Ability to work collaboratively and communicate information across technical and non-technical teams required

Job Responsibility

Leads a comprehensive web analytics and digital performance tracking program across the enterprise
Leads the tracking and evaluation efforts across multiple sources
Oversees the integration of digital marketing goals with digital strategy and technical systems
Designs scalable, privacy-aware solutions that improve user experience and campaign performance
Advances data governance, manages risk, and drives continuous optimization
Develops, implements, and manages analytics and performance tracking for web and digital elements
Designs processes and workflows that support reliable, scalable data flow and insights
Implements real-time and static data across multiple channels to map user flows
Ensures that dashboards accurately reflect real‑time performance
Utilizes a suite of tools and solutions to efficiently analyze trends and results

Fulltime

Service Desk Analyst

Work with a nationally ranked CPA and advisory firm that is passionate for what'...

Location

Philippines , Makati

Salary:

Not provided

Aprio

Expiration Date

Until further notice

Requirements

Technical Knowledge: Basic understanding of computer hardware, software, operating systems (Windows, macOS), network concepts, and common applications
Communication Skills: Ability to communicate technical concepts to non-technical users in clear, straightforward language
Problem-Solving: Logical approach to troubleshooting and resolving common technical issues
Customer Service Orientation: Friendly, patient, and professional demeanor in all user interactions
Organizational Skills: Efficient time management and ability to prioritize multiple requests
Team Collaboration: Willingness to work with other IT staff and support teams
Adaptability: Comfortable working in a fast-paced environment and adapting to new technologies and processes
Education: Information Technology graduate or any related courses
Experience: Prior customer service experience is highly beneficial. Entry-level IT support experience or internship is desirable but not essential
comprehensive training is often provided

Job Responsibility

First-Line Support: Offer initial assistance to users via phone, email, or ticketing systems. Address common issues such as password resets, software installation, printer problems, and basic network troubleshooting
Ticket Management: Accurately log all service requests, incidents, and inquiries into the IT service management platform, ensuring detailed information is captured for each ticket
Issue Resolution: Diagnose and resolve simple technical problems following established procedures and scripts. Provide step-by-step guidance to users to resolve routine issues
Escalation: Identify situations requiring advanced technical expertise and escalate tickets to Level 2 or appropriate support teams, providing all necessary documentation and background
Customer Service: Communicate clearly and professionally with users, demonstrating patience, empathy, and understanding. Deliver consistent updates on the status of their requests
Knowledge Management: Consult and contribute to the documentation of known issues, resolutions, and frequently asked questions in the organization's knowledge base
Follow-up: Ensure all tickets are resolved in a timely manner, following up with users to confirm resolution and satisfaction, and closing tickets upon completion
User Onboarding and Offboarding: Facilitate the onboarding of new hires by preparing accounts, devices, and access to essential systems. Ensure that departing staff’s accounts are deactivated securely and that devices and data are properly managed in accordance with organizational policies
System Monitoring: Perform routine checks on critical IT systems as directed, reporting anomalies or failures to higher-level support staff
Adherence to Policies: Follow company protocols, security procedures, and data privacy guidelines at all times

What we offer

Wellness program
HMO coverage
Rewards and Recognition program
Free shuttle service (provided by CDC | for onsite employees)
Free lunch meal (For onsite employees)
On-demand learning classes
Discretionary time off and Holidays
Performance-based salary increase
Discretionary incentive compensation based on client or individual performance
Hybrid set up to selected roles/location, terms and conditions may apply

Fulltime

HR Tech Consultant - HRIS & Integrations

The main mission of this Specialist is to improve the organization's Human Resou...

Location

Spain , Barcelona

Salary:

Not provided

Leadtech Group

Expiration Date

Until further notice

Requirements

Proven experience implementing at least one HRIS end-to-end
Deep understanding of HR procedures, HRIS/ATS systems, and HR data structures
Experience with system integrations, including APIs, and understanding bi-directional data flows between ATS, payroll, and HR systems
Technical knowledge of SSO solutions (Okta, Azure AD) to work closely with IT
Strong stakeholder management, communication, and project execution skills
Professional fluency in Spanish and English
Ability to work independently and drive a project from analysis to implementation

Job Responsibility

Analyze the needs of the organization and develop HR Tech strategies to meet those needs
Review existing HR systems configuration and integration with other systems
Map existing system processes and workflows, propose improvements to optimize efficiency, focusing on automation and full integration of tools throughout the employee cycle
Develop and implement new workflows, seizing available features
Propose new tools or upgrades to enhance existing systems if needed
Ensure the HRIS and ATS are in compliance with employment laws, relevant system security measures and data privacy regulations
Work side by side with the IT Team to perform regular system upgrades and ensure coherence with IT tools
Provide technical support and troubleshooting to system admins and users during implementation
Train HR staff on the use of the HR systems
Ensure data quality by performing regular checks

What we offer

Flexible career path with personalized internal training and an annual budget for external learning opportunities
Flexible schedule with flextime
Option of working full remote or from our Barcelona office
Free Friday afternoons with a 7-hour workday
35-hour workweek in July and August
Competitive salary
Full-time permanent contract
Top-tier private health insurance (including dental and psychological services)
25 days of vacation plus your birthday off
Flexible vacation options—no blackout days

Fulltime

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Staff Technical Privacy Analyst

Job Description

Job Responsibility

Requirements

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