Staff Systems Engineer - NetSuite Job at Sequel Med Tech (Manchester, NH)

Job Description

Sequel Med Tech is seeking a highly skilled and experienced Staff Systems Engineer to lead the design, architecture, implementation, and configuration of our critical NetSuite ERP system. The ideal candidate will possess a deep understanding of the platform including system architecture, application configuration, release management, and system API integration. This role will be instrumental in ensuring the stability, scalability, and efficiency of our platform, while also contributing to its ongoing evolution. This role requires the ability to work collaboratively with various business units to deliver efficient solutions. The NetSuite System Engineer will act as the subject matter expert (SME) for NetSuite, ensuring system integrity and performance, and will also assist in troubleshooting and resolving system issues as they arise.

Job Responsibility

Configure, implement, and maintain NetSuite modules to support evolving business requirements
Manage user roles, permissions, and access controls to ensure proper security and compliance
Customize forms, fields, PDFs, and records to meet functional and operational needs
Manage system upgrades, new feature releases, and regression testing activities
Provide technical support to end-users, troubleshooting, and resolving NetSuite-related issues
Lead onboarding and ongoing training sessions to improve user adoption and system proficiency
Collaborate with NetSuite Support and third-party vendors to resolve complex or escalated issues
Monitor and maintain data integrity across all modules, ensuring accuracy and completeness
Ensure data accuracy across inventory, financials, and quality systems
Develop and manage saved searches, custom reports, and dashboards to improve visibility and decision-making
Assist with integrating third-party systems (HRIS, PLM, CRM, etc.) and other business applications with NetSuite
Utilize NetSuite APIs (REST, SOAP, SuiteTalk) to support integrations and extend system capabilities
Monitor and maintain integration processes to ensure seamless and reliable data flow
Work on business process automation using SuiteApps and custom workflows to streamline operations
Design and develop custom SuiteScripts (SuiteScript 1.0/2.0) to enhance functionality and automate business processes
Troubleshoot and resolve technical issues such as data discrepancies, performance concerns, and user errors

Requirements

Bachelor's degree in computer science, Information Technology, Business, or related field, or equivalent combination of education and experience
6+ years of systems engineering experience
3+ years of experience configuring, managing, and supporting NetSuite ERP
Proficiency with JavaScript-based SuiteScript development, SuiteFlow, and SuiteTalk
Experience building and maintaining integrations between NetSuite and external systems
Strong understanding of financial processes (AP, AR, reporting) and SOX compliance
Experience supporting ERP systems in regulated industries (medical devices, pharma, life sciences, or manufacturing)
Deep understanding of NetSuite modules such as Finance, CRM, Manufacturing, Procurement, and how they interrelate
Familiarity with FDA regulations, ISO 13485, 21 CFR Part 11, and system validation best practices
Experience with NetSuite APIs and integration platforms (e.g., MuleSoft, Workato)
Strong problem‑solving and analytical skills
Effective communication skills for both technical and non‑technical audiences
Ability to manage multiple priorities in a fast‑paced environment
High attention to detail, collaboration, and customer‑service orientation

Nice to have

NetSuite certifications (e.g., NetSuite ERP Consultant, NetSuite SuiteCloud Developer)
Experience with other cloud-based ERP solutions
Project management experience
Local to and able to work a hybrid schedule in either the Marlborough, MA or Manchester, NH office

What we offer

401k plan with 6% company match and 100% immediate vesting
Capped out-of-pocket insulin costs and GLP-1 coverage across all plans
Variety of Meritain health insurance plans
Flexible Spending Accounts (FSAs) or Health Savings Account (HSA)
Vision and dental coverage
Voluntary options such as long-term disability, accident, critical illness, hospital indemnity, and pet care discounts
Employer-paid short-term disability and life insurance
Flexible PTO
Generous paid holidays
Flex Time options

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Staff Systems Engineer - NetSuite

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