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As a Staff Systems Administrator, you will play a vital role in maintaining, monitoring, and optimising Bluestaq’s enterprise systems—both cloud-hosted and on-premises. You will ensure secure, reliable and continuous operations across critical software, infrastructure, and networking components, enabling Bluestaq’s teams and clients to perform mission-essential work without interruption. You will apply deep systems administration expertise, proactive troubleshooting, and a customer-service mindset to strengthen uptime, enhance automation, and mitigate cybersecurity risks across Defence-aligned environments.
Job Responsibility:
Maintain and support the integrity of Bluestaq’s systems and networks through technical support and configuration management
Perform daily monitoring, maintenance, and troubleshooting of applications, networks and systems in both cloud and on-premise environments
Ensure high availability and reliability of enterprise systems supporting 24/7 operations
Provide timely, solutions-focused support to users and stakeholders, fostering a culture of responsiveness and collaboration
Manage system installations, upgrades, patching, and automation initiatives to improve performance and security posture
Collaborate with cross-functional engineering and cybersecurity teams to strengthen system resilience and streamline processes
Support and enhance cloud identity and access management tools, ensuring compliance with security and Defence standards
Develop and maintain operational documentation, procedures, and knowledge bases for system continuity
Act as a mentor within the IT team, promoting learning, knowledge sharing and a continuous improvement mindset
Identify and mitigate potential risks through proactive monitoring, testing, and response planning
Maintain production Kubernetes (K8s) clusters across multiple on-premises environments, encompassing tasks such as deployment, scaling, monitoring (using tools like Prometheus/Grafana), and troubleshooting for containerised applications
Requirements:
Minimum 8–10 years of systems administration or information technology experience supporting mission-critical environments
Relevant tertiary qualification in information technology or equivalent experience
Demonstrated proficiency in Linux systems administration and foundational networking principles
Strong understanding of cloud environments and identity management tools (AWS experience highly regarded)
Working knowledge of system vulnerabilities, security issues and remediation best practices
Experience managing and troubleshooting complex enterprise systems in both on-premises and cloud contexts
Familiarity with Atlassian tools such as Confluence and Jira
Experience with help desk systems, escalation workflows, and service delivery frameworks
Strong analytical and problem-solving skills, with a collaborative, customer-centric approach
Excellent verbal and written communication skills, with the ability to explain technical concepts clearly
Willingness to travel within Australia to customer and partner locations, including secure government or defence sites, and occasional travel to Bluestaq offices in the United States for collaboration or project work
Australian citizenship and eligibility to obtain and maintain an Australian Government NV2 security clearance
What we offer:
Superannuation
Annual performance bonus
Private health cover allowance
Health/wellness allowance
Professional subscription
Salary sacrifice and salary packaging options
Additional 1 week of annual leave per year = 5 weeks per year
Other leave in accordance with the National Employment Standards and state long service leave legislation
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