Staff Solutions Engineer (France), Firefox Enterprise Job at Mozilla

Job Responsibility

Partner with Sales to support strategic enterprise opportunities
Lead technical discovery and solution design with customers and partners
Run workshops with customer stakeholders across security, infrastructure, IAM, endpoint management, and workplace technology
Own the relationship to the customer's technical counterparts during and after the sales process
Help customers evaluate Firefox Enterprise in areas such as deployment, policy management, identity integration, logging, security controls, and operational fit
Design and support pilots, proofs of concept, and rollout plans
Advise customers on deployment models, architecture decisions, and integration approaches for enterprise environments
Validate interoperability across systems such as SSO, MFA, SIEM, proxy/network controls, endpoint tooling, certificates/PKI, and browser policy frameworks
Identify and help resolve technical risks early, including application compatibility, certificate handling, deployment complexity, and policy enforcement requirements
Create reusable technical assets such as reference architectures, deployment guidance, validation plans, and technical enablement materials
Support and enable partners involved in deployment, integration, and customer success
Champion Mozilla's values of openness, trust, and user agency in every customer interaction.

Significant experience (7+ years) in a Staff Solutions Engineer, Sales Engineer, Solutions Architect, Security Architect, or Technical Account Manager role
Deep knowledge of the French IT landscape, particularly within the public sector, financial services, or OIVs (Critical Infrastructure) operators
Strong background in enterprise security, endpoint management, browser security, Zero Trust, IAM, or digital workplace infrastructure
Hands-on knowledge of Windows enterprise deployment
GPO / MDM / policy management
certificates / PKI / TLS / proxies
SSO / MFA / IdP integrations
SIEM / DLP / CASB ecosystems
Kubernetes / Helm for customer-operated environments
Experience supporting pilots, technical evaluations, or enterprise deployments in complex customer environments
Ability to translate complex regulatory requirements into technical configurations and sales evidence
Ability to communicate clearly with both technical teams and senior stakeholders
Comfort working across ambiguity and helping customers move from evaluation to deployment with confidence
Must be willing and able to travel within France as needed for the role, with a preference for candidates located in the Paris metro area
Must be willing and able to occasionally accommodate collaboration and meetings aligned with U.S. business hours
Strong written and verbal communication skills in English
Native-level fluency in French.

A highly competitive base salary, plus a high-impact, performance-driven sales bonus plan
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program
Other benefits (life/AD&D, disability, EAP, etc. - varies by country)