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The Staff Solutions Architect is Temporal's primary customer-facing technical leader within the Growth team. In this crucial role, you’ll work directly with prospects and customers, guiding them in understanding the suitability of their applications for Temporal’s platform and showcasing the technical advantages of our cloud service. Your contribution is vital in positioning Temporal against alternative technologies, helping customer engineering teams expand production applications using Temporal, and owning the technical relationship with key decision-makers. Your role is integral to our success.
Job Responsibility:
Collaborate with prospects to determine if their applications fit Temporal’s platform well
Educate customers and prospects on the technical benefits and limitations of Temporal’s platform and cloud service
Position Temporal effectively in architectures involving LLMs, agents, event-driven systems, and data platforms, clarifying where Temporal adds value vs. alternatives
Advise customers on applying Temporal to AI/ML-driven workflows, including model training pipelines, inference orchestration, agent-based systems, and human-in-the-loop processes
Position Temporal as a leading solution against competing technologies and architectural patterns
Foster an environment within customer engineering organizations to increase the adoption and expansion of Temporal in production environments
Partner closely with Account Executives to develop and execute comprehensive account plans
Manage and nurture relationships with technical decision-makers within customer organizations, ensuring they fully leverage Temporal’s capabilities.
Requirements:
Familiarity with AI/ML system architectures, such as training pipelines, batch vs. online inference, RAG systems, and agent orchestration
Experience integrating applications with model APIs or AI platforms (e.g., OpenAI/Anthropic-style APIs, managed ML services, vector databases)
Understanding of operational concerns for AI systems in production, including model versioning, latency, cost control, reliability, and failure modes
Exceptional technical communication skills, including presenting, whiteboarding, and writing
Deep understanding of distributed system technologies, design principles, and best practices
Proficiency in building application prototypes and providing design, development, build, and deployment guidance using one or more of Temporal’s supported languages: Java, Golang, TypeScript, Python, C# or PHP
Firm grasp of operational considerations in production environments, such as security, reliability, performance, cost management, and operations
Ability to provide insightful advice on architectural topics, including application patterns and platform architectures
Experience with at least one major cloud provider and familiarity with commonly used application development and production services
Serve as a strategic technical advisor to Sales Account Executives, assisting with scoping and sizing opportunities and offering guidance on technical fit and challenges.
Nice to have:
Hands-on experience building or operating LLM-based or ML-powered applications in production
Experience with AI workflow orchestration patterns, including multi-step inference, evaluation loops, and human approval flows.
What we offer:
Unlimited PTO, 12 Holidays + 2 Floating Holidays
100% Premiums Coverage for Medical, Dental, and Vision
AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available)
Empower 401K Plan
Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more
Paid Time Off (PTO) and Benefits outside the United States vary by country
$3,600 / Year Work from Home Meals
$1,500 / Year Career Development & Learning
$1,200 / Year Lifestyle Spending Account
$1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment)
$500 / Year Professional Memberships
$74 / Month Reimbursement for Internet
Calm App Subscription for Mental Health & Wellness.