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Join an industry leading team performing challenging and meaningful work. Trellix is supporting a critical U.S. Public Sector customer in the planning, deployment, migration, operation, and sustainment of key endpoint security systems comprised of Trellix and third-party technologies. The Endpoint Security Engineer (ESE) will report to the Senior Manager of the Professional Services Delivery team. ESE will be an onsite professional services consultant who will be focused on daily deployments, operations and maintenance of Trellix solutions in the customer environment, specifically Data Loss Prevention (DLP). This consultant also serves as a cybersecurity Subject-Matter Expert and advises the customer of cybersecurity matters. The consultant also communicates, coordinates, and facilitates problem resolution and other customer issues with Trellix Customer Success Managers, Technical Support Engineers, and Professional Services management. The endpoint security solution consultant will work with the customer and diverse stakeholders throughout the customer organization to create technical project plans, schedules, test plans, deployment plans, and migration plans to evolve the customer’s systems to the next generation capabilities. Candidates should have experience in large-scale operational environments focusing on cyber defense along with experience performing incident analysis, developing defensive capabilities, and designing and implementing security solutions.
Job Responsibility:
Overall customer experience and successful delivery of services
Build and maintain strong customer relationships
Work with a group of customer organizations to deploy, integrate, and operationalize Trellix’s Endpoint Detection and Response capabilities across a broad enterprise
Write technical documentation and briefings
Lead and/or participate in technical exchange meetings
Collaborate with end users as well as inter-agency, intra-agency, and internal Trellix stakeholders
Develop engineering artifacts such as system design diagrams, data flow diagrams, test plans, test reports, etc
Lead or participate in development testing, debugging, pre-deployment testing, and post-deployment testing
Lead or participate in certification and accreditation and/or access and authorization processes
Lead or participate in deployment planning and execution
Analyze technical/integration requirements and develop technical solutions for Customer review and consideration, and once approved, integrate into the customer's infrastructure
Lead or participate in system configuration, tuning, and policy development
Lead or participate in the development of standard operating procedures (SOPs) and playbooks
Monitor and manage system health, status, availability, and functionality
Report on technical problems, operational problems, and end user/customer feedback
Analyze data and provide recommendations for solutions to operational and/or technical problems
Lead or participate in technical troubleshooting efforts and problem resolution, including assessment, hands-on tasks, log reviews, performing triage tools, reviewing product documentation, and communicating with product support and development teams
Requirements:
Experience with enterprise network technology planning, deployment, user migration and operations
Excellent communication and interpersonal skills
Demonstrated technical proficiency in cybersecurity operations, cybersecurity engineering, systems engineering and/or Windows and Linux systems administration
Experience with Trellix Endpoint Security (ENS), e Policy Orchestrator (ePO), Data Loss Prevention (DLP), Endpoint Detection and Response (EDR), Threat Intelligence Exchange (TIE), and Data Exchange Layer (DXL)
Experience with Active Directory, Databases, Virtualization, Cloud Services [i.e., AWS, Azure]) and enterprise networks
5+ years in a technical capacity
B.S. or higher in a related technical field (i.e., computer science, Information technology, or engineering)
Aptitude and ability to develop expertise with Trellix products
Familiarity with cyber threat identification, management, mitigation, and response strategies
Active TS/SCI clearance with Full Scope polygraph
Active DoD 8570 or DoD 8140 compliant cybersecurity certification