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Join Our Team and Make a Difference! Are you looking for an impactful role where you finish the workday knowing you helped someone? Whether you are part of our care coordination team or play a supporting role, the work our colleagues do every day enables us to collectively reach our mission of getting people the care they need when they need it. By staying committed to our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply, we can positively impact the lives of the injured workers we serve and get them back to the things that matter most in life.
Job Responsibility
Provides application software development services or technical support typically in a defined project
Follows One Call SDLC Standards
Develops program logic for new applications or analyzes and modifies logic in existing applications
Codes, tests, debugs, documents, implements and maintains software applications
Maintains, tests and integrates application components
Ensures that system improvements are successfully implemented
Demonstrates an understanding of One Call systems and the workers compensation industry
Participates in Planning and analysis phase of SD projects
Analyzes requirements and translates business requirements into product designs
Writes technical specifications and other forms of documentation
Suggests technical alternatives and improves/streamlines processes and systems
Completes project assignments and special projects commensurate with job expectations
Conducts planning, analysis and forecasting activities to plan projects and tasks
May provide leadership and/or guidance to other technical professionals
Requirements
Bachelor's degree in Computer Science, Information Systems, or the equivalent combination of education, training, or work experience
7 or more years of demonstrated applications development experience with many projects as the application development system designer or technical lead on "very large" projects
Knowledge of end-to-end systems development life cycles (i.e., waterfall, iterative, agile, and other modern approaches to software development)
Proficiency in business modeling and requirements definition
Excellent customer service skills that build high levels of customer satisfaction for internal and external customers
Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization (e.g., executive, management, individual contributors)
Willingly shares relevant technical and/or industry knowledge and expertise with other resources
Excellent problem-solving and time management skills
Resourceful and proactive in gathering information and sharing ideas
Strong attention to detail
Ability to operate in a fast-paced environment
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Ability to work both independently and in a team environment
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together and Care Deeply
What we offer
Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
company-paid life insurance and short and long-term disability coverage
Supportive Services: Colleague Assistance Program provides free counseling and financial services
One Call Foundation offers financial assistance during times of unexpected hardships