Staff Software Engineer

• Serve as a trusted technical advisor and strategic partner to key customers
• Collaborate closely with the Infrastructure Engineering Leadership team to translate long-term customer strategy into actionable enablement plans
• Act as a critical bridge between key customers, Product Management, and Engineering teams
• Proactively identify and mitigate technical risks and roadblocks for key customers
• Champion a customer-centric culture within the engineering organization
• Contribute to the development of Customer Success best practices and methodologies

• 7+ years deep knowledge of cloud platforms/applications/software products or design tools
• 7+ years of expertise in microservices based architecture/containers/Kubernetes platforms
• 5+ years of direct experience optimizing and modernizing complex enterprise applications from legacy platforms to cloud-based platforms
• 5+ years of experience in handling customer expectations and relationship building
• Excellent communications skills and proven ability to communicate effectively with senior management and business leaders
• Experience evaluating and recommending new solutions to meet enterprise requirements
• Demonstrated teamwork, positive attitude and good rapport with peers and customers
• Ability to multitask in a fast-paced continually changing environment
• Bachelor's Degree or equivalent work experience

Agile SDLC experience

• Affordable medical plan options
• 401(k) plan with matching company contributions
• Employee stock purchase plan
• Wellness screenings
• Tobacco cessation and weight management programs
• Confidential counseling and financial coaching
• Paid time off
• Flexible work schedules
• Family leave
• Dependent care resources
• Colleague assistance programs
• Tuition assistance
• Retiree medical access
• CVS Health bonus, commission or short-term incentive program
• Equity award program