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Staff Software Engineer - Site Reliability

United States, San Francisco 210000.00 - 235000.00 USD / Year · Job Posted February 18, 2026
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Job Description

Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. Site Reliability Engineer sits under the umbrella of Product and Engineering, and plays a pivotal role in ensuring developers have the tools, infrastructure and monitoring to provide our customers with an enterprise-grade experience. As a staff-level SRE, expectations are to help set the technical strategy for the team, drive cross-team impact, improve organizational efficiency, and champion SRE culture at Ironclad.

Job Responsibility

  • Be part of the Cloud Platform SRE Team, focused on building our Cloud Platform using modern tools and best practices
  • Champion SRE best practices within the team and throughout the organization
  • Ensure the reliability, availability, and performance of services and infrastructure
  • Solve the whole problem. Design, implement, and maintain scalable systems
  • Automate repetitive operational tasks to streamline processes
  • Monitor system performance and troubleshoot issues proactively
  • Develop and document best practices for system operations
  • Collaborate with development teams to enhance system design
  • Manage incident responses and perform root cause analysis
  • Participate in on-call rotations to handle critical issues as they arise
  • Be a mentor, multiply our team’s output with leadership and guidance

Requirements

  • Minimum of 5 years of experience in a Site Reliability Engineering / DevOps role
  • Expert knowledge of Docker and Kubernetes, Crossplane experience is a plus
  • Strong knowledge of cloud platforms such as AWS and Google Cloud
  • Proficiency in scripting and programming languages like Python, Typescript, or Bash
  • Experience with infrastructure-as-code tools like Terraform or Pulumi
  • Strong troubleshooting and analytical skills, drive to help customers, and the ability to dive deep and learn a new product
  • Experience with CI/CD pipelines and deployment automation tools such as CircleCI and ArgoCD
  • Strong understanding of networking and security principles

Nice to have

Service Mesh is a plus

What we offer

  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave
  • Family forming support through Maven for you and your partner
  • Paid time off - take the time you need, when you need it
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits (US Employees)
  • 401(k) plan with Fidelity with employer match (US Employees)
  • Regular team events to connect, recharge, and have fun
  • And most importantly: the opportunity to help build the company you want to work at
  • Offers Equity

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