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Stytch Logo Stytch · IT - Software Development

Staff Software Engineer (L4) - Email

United States 171120.00 - 213900.00 USD / Year · Job Posted June 02, 2026
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Job Description

This position is needed to fulfill the critical role of a Software Engineer within Twilio Sendgrid, to be both hands-on in creating, deploying and managing highly available, very large scale distributed systems. Our systems processed 12 billion emails on Black Friday 2025 and we continue to scale! You will be a key contributor in one or more of these areas - Redesigning backend services to improve scalability, strengthening service security to keep up with changing threats. Delivering solutions that enhance the customer journey and developing new product offerings that provide actionable insights into the health of customers’ email programs.

Job Responsibility

  • Build and operate your team's services in a distributed production environment used by millions of customers across the globe
  • Collaborate routinely with other team members as well as members of the wider organization to tackle complex problems in distributed computing
  • Help, guide, mentor and influence more junior members of the team in their career
  • Communicate effectively to executives, to your peers, and internally among your team
  • Constantly look for areas of improvement in systems and optimize. Be an advocate for balancing tech debt and feature development

Requirements

  • 8+ years of relevant experience building highly available, scalable, fault tolerant and maintainable distributed systems to help deliver mission critical applications
  • Strong experience with Golang, Java, or similar technologies
  • Demonstrated track record in service ownership
  • Operational excellence focussed mindset: Understands value of monitoring with metrics and alerting. Knows how to build resilient systems that are maintainable for years to come
  • Excellent written and spoken communication skills. Ability to articulate and present vision to both technical and non technical stakeholders
  • Strong technical and leadership chops - Led technical decisions for your team and influenced technical decisions across your functional domains on large scale projects. Led initiatives/projects that enforce operational reliability factors such as monitoring, performance and capacity planning, security, and disaster response
  • Degree in Computer Science or a related field, or equivalent work experience

Nice to have

  • Experience delivering software using Containers/Kubernetes
  • Experience with Kafka data pipelining
  • Experience with MySQL or AWS Aurora database systems
  • Understanding of cloud technologies and experience in at least one cloud platform: AWS, GCP, or Azure
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