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Amigo Logo Amigo · IT - Software Development

Staff Software Engineer (Infra)

United States, New York City 220000.00 - 260000.00 USD / Year · Job Posted January 20, 2026
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Job Description

As a Staff Software Engineer (Infra) at Amigo, you'll own the technical direction of the infrastructure that powers our platform at global scale. You'll architect multi-region systems handling millions of conversations while maintaining the compliance posture required for healthcare. You'll drive architecture decisions for Kubernetes deployments, Databricks platform, voice/telephony systems, and security infrastructure. You'll mentor engineers, shape technical culture, and ensure we maintain elite engineering standards as the team grows. Reliability and security are non-negotiable—the platform must scale without compromising safety.

Job Responsibility

  • Own technical architecture for infrastructure across cloud platforms, Kubernetes, Databricks, and supporting systems
  • Drive engineering standards for reliability, security, observability, and incident response
  • Architect multi-region deployment strategies with zero-downtime updates for critical systems
  • Design the compliance & security infrastructure for healthcare (HIPAA, SOC 2) and support future regulatory requirements
  • Own disaster recovery architecture and backup systems meeting healthcare compliance requirements
  • Make build vs. buy decisions for infrastructure tooling and evaluate technical tradeoffs
  • Design auto-scaling systems that handle traffic spikes while maintaining cost efficiency
  • Own infrastructure as code of our infrastructure, ensuring clearly documented and identical deployments across regions
  • Mentor engineers and establish patterns that raise the bar for the infrastructure team
  • Collaborate with backend, platform, and security teams to ensure system-wide coherence
  • Define reliability targets (SLOs/SLIs) and drive operational excellence across the platform

Requirements

  • 7+ years of production infrastructure experience, with significant time at elite engineering organizations
  • Expert-level experience with Kubernetes and container orchestration at scale
  • Proven track record designing infrastructure that scales across multiple regions
  • Deep experience with cloud platforms (AWS, GCP, or Azure)
  • Strong understanding of infrastructure-level networking and security configurations
  • History of establishing engineering standards and mentoring engineers
  • Extremely high standards for reliability, security, and operational excellence
  • Both execution-oriented and defensive-minded: you ship infrastructure while anticipating failure modes
  • Deep knowledge of infrastructure as code tools (Terraform, Pulumi, or similar)
  • Experience with compliance requirements and data residency controls in regulated industries
  • Excellent written and verbal communication across engineering and executive stakeholders

Nice to have

  • Experience with healthcare infrastructure or HIPAA compliance at scale
  • Background with voice/telephony systems or real-time communication infrastructure
  • Experience with Databricks platform administration and optimization
  • Track record building and scaling infrastructure teams
  • Knowledge of specific regulatory frameworks (HIPAA, SOC 2, GDPR)
  • Experience with high-availability, mission-critical systems

What we offer

  • Comprehensive health, dental, and vision insurance
  • Mental health support and wellness coaching
  • Flexible wellness stipend for fitness, therapy, or personal growth
  • Daily catered lunch and dinner
  • Annual learning budget for courses, books, or conferences
  • Conference attendance budget for professional development
  • Development setup of your choice
  • Academic collaboration opportunities
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