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Confluent Logo Confluent · IT - Software Development

Staff Software Engineer I - SRE

India · Job Posted June 29, 2026
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Job Description

We're not just building better tech. We're rewriting how data moves and what the world can do with it. With Confluent, data doesn't sit still. Our platform puts information in motion, streaming in near real-time so companies can react faster, build smarter, and deliver experiences as dynamic as the world around them. It takes a certain kind of person to join this team. Those who ask hard questions, give honest feedback, and show up for each other. No egos, no solo acts. Just smart, curious humans pushing toward something bigger, together. One Confluent. One Team. One Data Streaming Platform.

Job Responsibility

  • Analyze systemic failure patterns and design improvements that prevent incident recurrence
  • Define and maintain SLO/SLA frameworks
  • use error budgets to guide reliability investments
  • Build tooling and automation to reduce incident response toil and scale team impact
  • Own Rootly configuration, workflows, and integrations with PagerDuty, Jira, Confluence, and Slack
  • Analyze reliability data to identify systemic improvements
  • build dashboards that drive action
  • Explore AI-assisted approaches to documentation quality and incident analysis
  • Design scalable reliability standards that reduce reactive workload over time
  • Own standards, practices, and continuous improvement of incident response
  • Serve as an on-call Incident Commander for production incidents, including acting as escalation IC when incidents exceed a team's management chain
  • Develop and deliver training programs for engineering teams at all levels
  • Coach teams through post-mortems and on developing actionable corrective actions
  • Edit and review customer-facing incident documents to ensure quality and clarity
  • Drive turnaround SLAs while maintaining technical accuracy
  • Ensure clear explanation of what happened, why, and how we'll prevent recurrence
  • Partner with engineering leaders to elevate reliability practices
  • Be the expert who teams proactively engage for guidance

Requirements

  • 10+ years in SRE, incident management, or reliability engineering
  • Cloud experience with at least one of AWS, GCP, or Azure
  • Deep expertise with incident management tooling (Rootly, PagerDuty, or similar platforms)
  • Strong understanding of distributed systems and failure modes at scale—Kafka/event streaming expertise preferred, or demonstrated rapid mastery of complex systems
  • Deep experience with observability: metrics, logging, tracing—ability to diagnose complex issues
  • Kubernetes and container orchestration experience
  • Understanding of CI/CD pipelines and release processes
  • Systems thinking: understanding how infrastructure design choices affect failure modes and recovery
  • Familiarity with SLO/SLA frameworks
  • Track record as a trusted advisor across engineering organizations
  • Experience driving org-wide process and cultural changes
  • Strong written communication (design docs, one-pagers, runbooks)
  • Post-mortem facilitation experience
  • Experience with async collaboration across time zones
  • Large company experience navigating reliability/incident programs at 500+ engineer organizations

Nice to have

  • Multi-cloud experience (minimum 2+ of AWS/GCP/Azure)
  • Modern CI/CD, GitHub, AI-assisted workflows—you'll have the freedom to build what you need

What we offer

  • Remote-First Work
  • Robust Insurance Benefits
  • Flexible Time Away
  • The Best Teammates
  • Experience Ambassadors
  • Open and Honest Culture
  • Well-Being and Growth
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