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Staff Software Engineer - Applied AI

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Ironclad

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Location:
United States , San Francisco

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Contract Type:
Not provided

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Salary:

240000.00 - 270000.00 USD / Year

Job Description:

Ironclad is accelerating its AI initiatives to transform how contracts are built, managed, and executed across an organization. We're looking for a Generative AI Application Developer to rapidly build and deploy high-impact legal AI product features. In this role, you are the expert AI feature developer who leverages our existing AI platform. You establish a Prompt Strategy, utilizing established Retrieval-Augmented Generation (RAG) services and Large Language Model (LLM) APIs to develop intelligent product capabilities, like summarization or redlining. You will partner closely with product managers and designers to translate user needs into production-ready LLM application logic. Your success will be measured by your ability to design the optimal context input and craft effective prompts to maximize the accuracy, relevance, latency and reliability of the final user-facing feature.

Job Responsibility:

  • Lead the design, development, and deployment of features from end-to-end using TypeScript, Node.js, React, and PostgreSQL, ensuring high performance and availability
  • Be a primary contributor to the next generation of AI-powered legal features, including specialized summarization, drafting, editing, and document comparison functionalities utilizing LLMs
  • Build and maintain reliable, highly scalable software and services designed for a high-traffic SaaS environment
  • Collaborate closely with Product Managers, UX Designers, and QE counterparts to rapidly prototype, iterate on designs, and make frequent, agile pivots based on user feedback
  • Maintain a high degree of customer empathy, ensuring technical decisions prioritize user experience and directly address customer pain points, creating measurable product impact
  • Work with platform teams to consume and manage internal LLM APIs, ensuring resilient connections and efficient token usage to meet strict latency targets

Requirements:

  • Deep professional experience with the core tech stack: TypeScript, Node.js, React, and PostgreSQL
  • Proven track record of building, deploying, and maintaining reliable, highly scalable software for SaaS applications
  • Extensive experience consuming LLMs via APIs (e.g., OpenAI, Gemini, or proprietary models) and integrating them successfully into production-facing features
  • Practical experience building and shipping accurate and successful AI features or products, such as chatbots, summarization, drafting, or document editing/comparison using LLMs, RAGs, and the right context for LLM calls
  • Experience with making data driven decisions, based on product analytics and have experience using monitoring and observability tools like Datadog or equivalent to diagnose performance issues and ensure system health
  • Highly agile mindset with proven ability to work effectively in 0-to-1 setups, frequently make pivots, and translate ambiguity into concrete, impactful engineering work
  • Exceptional skills as a great collaborator with product, design, and QE teams, acting as a clear technical voice for customer-centric solutions

Nice to have:

  • Experience building automated evaluation pipelines and defining technical metrics (e.g., faithfulness, groundedness) to measure the quality of various AI features
  • Hands-on experience with managing infrastructure or administrative tasks on major cloud providers like GCP, Azure, or AWS
  • Prior experience in Legal Tech or other high-stakes domains (FinTech, HealthTech) where data accuracy and auditability are paramount
  • Experience working with PDF and DOCX parsing for document ingestion
  • Familiarity with CI/CD systems (e.g., GitHub Actions, CircleCI)
What we offer:
  • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available
  • Market-leading leave policies, including gender-neutral parental leave and compassionate leave
  • Family forming support through Maven for you and your partner
  • Paid time off
  • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use
  • Mental health support through Modern Health, including therapy, coaching, and digital tools
  • Pre-tax commuter benefits (US Employees)
  • 401(k) plan with Fidelity with employer match (US Employees)
  • Regular team events to connect, recharge, and have fun
  • The opportunity to help build the company you want to work at
  • Offers Equity

Additional Information:

Job Posted:
February 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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