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Staff Software Engineer - AI Engineering

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KnowBe4

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Location:
United States

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

170000.00 - 200000.00 USD / Year
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Job Description:

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As a Staff Software Engineer, you’ll define the technical direction of our AI systems - shaping architecture, design patterns, and reliability practices across multiple product surfaces. You’ll mentor engineers, lead design reviews, and set the standards for how KnowBe4 builds safe, scalable, and explainable AI.

Job Responsibility:

  • Define and evolve the technical vision for AI and agentic systems across products
  • Design orchestration, data, and serving patterns that handle global scale with reliability
  • Collaborate with AI Research to turn prototypes into extensible, governed production frameworks
  • Mentor engineers, lead design reviews, and guide cross-team engineering initiatives
  • Establish best practices for observability, testing, and secure, explainable AI systems
  • Align teams around shared architectural principles and long-term technical goals. Partner closely with Product Management to align engineering designs with product requirements
  • Drive innovation responsibly, delivering systems that stay measurable, maintainable, and safe
  • Stay deeply engaged with the cybersecurity landscape, understanding emerging threats, evolving compliance requirements, and industry standards, to ensure our solutions directly address the real-world evolving security challenges our customers face

Requirements:

  • 9+ years of experience designing and operating large-scale, distributed, or AI-driven systems
  • Proven technical leadership defining architecture and design patterns across multiple teams or domains
  • Expertise in Python and backend/API frameworks such as FastAPI or Flask
  • Deep understanding of cloud-native architecture (AWS preferred), event-driven systems, and distributed scalability, leveraging CI/CD and infrastructure-as-code (we use GitLab and Terraform)
  • Experience building or integrating AI/ML platform features - model serving, orchestration, vector search, or MLOps frameworks
  • A habit of turning new discoveries into reusable knowledge for the team

Nice to have:

  • Experience designing agentic or retrieval-based architectures at scale
  • Strong experience in observability, reliability, and incident response
What we offer:
  • Company-wide bonuses based on monthly sales targets
  • Employee referral bonuses
  • Adoption assistance
  • Tuition reimbursement
  • Certification reimbursement
  • Certification completion bonuses

Additional Information:

Job Posted:
February 10, 2026

Expiration:
March 07, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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