Staff Site Reliability Engineer Job at Trimble Inc. (Chennai)

Job Description

Trimble is seeking a Staff Site Reliability Engineer (P4) to join our Corporate Business Systems team in Chennai. In this role, you will be a vital part of the team building the platform fueling Trimble’s digital transformation. We take a cloud-first approach to deliver customer-centric experiences and platform web services used by Trimble product teams and external partners. As a senior leader on this central team, you will provide technical and project leadership, interface with diverse software engineering groups, and support a variety of internal products and engineering divisions. This role requires quick thinking, a high degree of adaptability across different systems, and the ability to collaborate with multiple levels of staff globally.

Job Responsibility

Cloud Architecture & Enhancement: Develop new and enhance current shared public cloud services with a strict focus on Availability, Operations, Performance, Capacity, Security, and User Experience
Technical Leadership: Provide input and expertise relating to cloud hosting solutions (full infrastructure design and management). Transform business requirements into scalable operational designs
Collaboration & Planning: Attend and provide input on product planning sessions with internal development teams. Act as an expert on Business System services to communicate the value of our platform
Automation & Documentation: Identify and implement automation solutions. Develop and maintain critical documentation, including architecture diagrams, service descriptions, build/deploy processes, and operations run books
Mentorship & Support: Provide technical escalation and mentoring to other team members. Train operations teams to provide Level 1/2 support for shared public cloud services, acting as the ultimate Level 3 escalation point
Standards & Governance: Manage AWS/Azure best practice expectations and ensure alignment with corporate standards
Global Collaboration: Work effectively within a global team framework. Strike a balance between Indian and US time zones to attend business stakeholder meetings, address production issues, and serve as a reliable escalation point (including off-hours tasks when necessary)

Requirements

Bachelor’s Degree or equivalent in Computer Science, Engineering, Information Systems, or a related field
OR equivalent practical experience
Minimum of 10 years of experience in IT operations, including deep knowledge of networking, computing, and storage
Minimum of 5 years of experience with AWS and/or Azure cloud computing environments, with at least 2 years in an architect/design role
Windows and Linux deployment experience, including common services for each platform
Proficiency in at least one scripting language (preferably Python or Powershell/.NET) and proficiency utilizing Git as a source control system
Strong background in application operations, including Incident Management, Change Management, and Capacity Management
Excellent troubleshooting and problem-solving skills, knowledge of security best practices, a strong desire to learn independently, and exceptional written/verbal communication skills with a customer-service mindset

Nice to have

7+ years of experience in IT with 3+ years of dedicated experience in both AWS and Microsoft Azure
Experience working within a regulatory change control environment (highly preferred)
Experience developing and deploying automation tooling
Experience supporting and integrating development tools, including Jira, Git, Jenkins, and Azure DevOps
Experience with Kubernetes deployment and operation
Experience with Operations tools, including Jira Service Management and various Observability & Monitoring platforms
Solid understanding of Software Development Life Cycle (SDLC) and Agile processes
Experience with AI/ML analysis tools is considered a strong asset

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Staff Site Reliability Engineer

Job Description

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