Staff Scientist - Reservations

The Reservations data science team owns the experience and algorithms powering the Uber Reserve Product in the Rider and Driver app. We optimize the user experience for both Riders and Drivers, matching, dispatch and pricing algorithms, as well as growth levers to deliver magical experiences and business value. The Reserve product is moving from a nascent mvp product to a more mature product, we have delivered on most of the “low hanging fruit” initiatives to improve the experience, building levers to customize the product and handle edge cases to consistently deliver high reliability. Currently, our focus is shifting towards driving efficiency to improve our unit economics and to drive adoption and growth. Some of the key projects involve major changes in Pricing, Matching and Dispatch that involve transitioning from heuristic based decision making to building machine learning models to make key decisions in real time, as well as important changes to Driver and Rider experience, including discoverability and awareness generation levers, and finally piloting new use cases that leverage the Reserve Tech as a platform to unlock new vectors of growth.