Staff Relations Manager

• Independently conduct internal HR investigations, determine findings, and prepare all required documentation
• Identify relevant investigation issues, potential evidence, and investigative actions
• Plan, schedule and conduct effective interviews of complainants, subjects, and witnesses
• Analyze information collected during investigation and reach timely and well-reasoned conclusions
• Effectively assess witness credibility
• Create professional, well-drafted investigation records, including investigation plans and summaries
• Report investigation findings to HR colleagues, legal partners, and business leaders in a clear, concise manner
• Create and maintain relations with key partners
• Develop and recommend solutions to managers on a variety of staff relations issues including managing poor performance, documenting, and implementing disciplinary action, and managing conflict
• Participate as needed in corrective counseling and termination conversations with staff and managers
• Maintain positive work environment by responding to staff members’ concerns, proactively addressing issues, and advising management team regarding standard processes
• Document all cases and issues in tracking systems in a timely manner
• Provide regular updates to site leadership and Staff Relations leadership

• Previous experience conducting HR investigations
• Demonstrated ability to learn and fairly apply company policy, internal HR procedures, investigation procedures, and regulatory guidelines within scope of duties
• In-depth knowledge of national and state laws governing employment and labor
• Ability to maintain and report on confidential information in an appropriate manner
• Ability to conduct research and present findings in an organized manner
• Ability to deliver trainings on behavioural/soft skills topics
• Masters in business administration, employment law, Human Resources, or a related field
• advanced degree preferred
• 8+ years of experience in Staff / Employee Relations or Workplace Investigation roles
• Excellent communication: written/oral/listening, with fluency (written and verbal) in English
• Ability to exercise independent judgment and establish and maintain working relationships with a variety of individuals and groups
• Ability to maneuver conflicting priorities and prioritize time
• Manage heavy workload and complete tasks in a timely manner, balancing high quality and efficiency
• Ability to manage difficult conversations and interactions
• Customer service/client orientation

Awareness of emerging HR compliance issues, internally and externally, and the implications to the company

• Competitive annual base salary
• Total Rewards Plan comprising health and welfare plans for staff and eligible dependents
• Financial plans with opportunities to save towards retirement or other goals
• Work/life balance
• Career development opportunities