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Amgen Logo Amgen · Human Resources

Staff Relations Manager

United States, Holly Springs Employment contract 103054.85 - 139427.15 USD / Year · Job Posted June 28, 2026
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Job Description

Join Amgen's Mission of Serving Patients. At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas – Oncology, Inflammation, General Medicine, and Rare Disease – we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

Job Responsibility

  • Provide practical and legally appropriate employee relations guidance on performance management, disciplinary action, and workplace conflicts to HR partners and business leaders
  • Participate in termination discussions and corrective actions with staff and leaders as needed
  • Conduct and document thorough, impartial, and timely HR investigations, maintaining confidentiality and objectivity
  • Determine findings of facts and any violations of Amgen policies and prepare clear, concise investigation summaries and supporting documentation to support these findings
  • Partner with the Occupational Heath, Benefits, staff and managers to analyze and respond to reasonable accommodation requests, leaves of absence, and return to work following them
  • Partner with local HR Business Partners and the broader Staff Relations team to ensure nuanced and compliant ER practices
  • Track and update cases in the company's case management system
  • Assist the Operations Staff Relations Lead in implementing process improvements, training, and ER best practices
  • Collaborate with Compliance, Legal, and Learning & Development teams to deliver training on HR policies, investigations, and professional workplace behaviors

Requirements

  • Doctorate degree
  • OR Master's degree and 2 years of Staff Relations experience
  • OR Bachelor's degree and 4 years of Staff Relations experience
  • OR Associate's degree and 8 years of Staff Relations experience
  • OR High School diploma/GED and 10 years of Staff Relations experience

Nice to have

  • Ability to Work on site at one of Amgen's manufacturing facilities in Rhode Island, Cambridge, North Carolina and/or Ohio
  • Strong Human Resources background with 4+ years of experience in Employee Relations
  • Experience advising on performance management, discipline, and involuntary terminations of employment
  • Knowledge and experience of employment laws and ER practices
  • Experience conducting internal HR investigations
  • Ability to learn and fairly apply company policy, investigation procedures, and regulatory guidelines within scope of duties
  • Strong judgment, discretion, and professionalism in handling complex and confidential matters
  • Proficient in Microsoft Office tools, Teams, Workday, and ER case management systems
  • Flexible working hours due to needs of manufacturing shifts

What we offer

  • Health and welfare plans for staff and eligible dependents
  • Financial plans with opportunities to save towards retirement or other goals
  • Work/life balance
  • Career development opportunities
  • A comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts
  • A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models where possible
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