Staff Quantitative User Researcher

• Own strategic, end-to-end quantitative research initiatives from scoping business needs and designing surveys to synthesizing data and communicating actionable recommendations to influence product decisions
• Partner cross-functionally at a strategic level with product, design, engineering, data science, and marketing to develop a research roadmap, identify high-impact research opportunities, and align insights to business priorities
• Champion user-centered decision-making by embedding quantitative research into product strategy, advocating for user needs, and influencing leaders across functions
• Analyze and translate complex data sources (e.g., surveys, behavioral data, and market intelligence) to build cohesive, evidence-based perspectives on user experience and audience insights
• Help elevate the quantitative research practice by mentoring peers, refining methods and tools, and scaling approaches that increase the visibility and impact of user insights across Firefox

• 7+ years of experience in a user, product, or market research setting or similar, with a strong focus on quantitative research
• Extensive experience leading survey research across the product development lifecycle, using quantitative insights to measure and influence product and business decisions
• Deep expertise in empirical survey methods (e.g., planning, sampling, weighting, statistical analysis) and applications (e.g., product needs, audience understanding, tracking studies, concept testing, panel surveys, intercept surveys)
• Highly proficient in R for statistical programming and analyzing survey data
• Experience using SQL to integrate behavioral data with survey responses to tell a cohesive user-focused story
• Demonstrated ability to craft compelling narratives using quantitative data and visualizations
• Demonstrated success operating in fast-paced, agile environments, adapting to shifting priorities while maintaining research impact
• Experience collaborating with qualitative researchers to enable mixed methods research designs and roadmaps
• Strong judgment in balancing research depth and speed, delivering insights that are both actionable and impactful for product and business decisions
• Collaborative and influential communicator, skilled at building partnerships with cross-functional teams and driving alignment through evidence-based insights
• Commitment to our values: Welcoming differences
• Being relationship-minded
• Practicing responsible participation
• Having grit

Hands-on qualitative research experience is a bonus

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
• Quarterly all-company wellness days where everyone takes a pause together
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)