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We are searching for a Staff Program Manager, Training Initiatives to join the Operations Excellence team, who would be based in Dallas, TX. In this role, you will be at the intersection of strategy, planning, and execution - you will turn strategic ideas into action and orchestrate sophisticated, cross-functional initiatives to rapidly scale Aurora’s training programs across our growing commercial footprint. This role is ideal for someone who enjoys operating in ambiguity, has a strong bias for action, and brings a consulting-like approach to framing problems, building plans, and driving outcomes.
Job Responsibility:
Collaborate with stakeholders to plan and execute against our training roadmap to meet business needs of market expansion, and scale learning initiatives effectively
Leverage a deep understanding of the needs and constraints of our business to enhance service delivery and cost-effectiveness of our training programs
Partner with Operations and TLC (Training, Learning, & Culture team) leaders to design our long-term strategy and establish a repeatable framework for our first-of-its-kind “train the trainer” programs at vendor and customer sites
Identify resource constraints and risks and facilitate conversations that drive action where needed to fill gaps in training needs
Ensure optimal utilization and scheduling of vehicle, trainer and training capacity based on the needs of internal operations, customers, and third-party vendors
Collaborate with operators, vendors, training teams, customers, and cross-functional teams to continuously improve training programs, evolve them with iterative product releases, and measure performance impact
Monitor training KPIs and identify actionable insights to drive improvements in readiness, proficiency, and safety performance
Requirements:
7+ years of experience in program management or operations strategy capacity
Bachelor’s degree and / or work experience in a quantitative field (e.g. Computer Science, Economics, Math, Statistics, Finance)
Proficient/advanced modeling skills in Excel/Gsheets
Excellent interpersonal, organizational, collaboration, presentation, and communication skills
Proven ability to synthesize complex trade-offs and present data and recommendations for strategic decisions to executive stakeholders
Superior attention to detail and strong business acumen
Ability to work in a fast-paced start-up environment and not afraid to roll up sleeves
Ownership mentality to drive issues and tasks to completion, with a strong bias for action
Ability to travel as needed, up to 25%, with occasional nights or weekends flexibility to support infrequent operational needs