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Own the successful execution of the Retail Vehicle Experience portfolio, ensuring alignment between strategy, delivery plans, and measurable outcomes
Serve as the primary program manager for Director-level, cross-functional initiatives, driving feature roadmaps, planning, capacity management, execution rigor, and delivery accountability
Proactively identify, manage, and mitigate risks, issues, and dependencies across multiple engineering teams and stakeholders
escalate effectively when needed with clear recommendations
Act as the principal point of escalation for program-level roadblocks, partnering directly with leaders to drive ownership and resolution
Ensure accurate and transparent representation of engineering work, capacity, and demand within tooling (Jira, Align), enabling data-driven decision-making
Evolve the Retail Experience program organization from a primarily status-driven model into a results-oriented execution engine
Drive accountability and alignment across dependent and cross-functional teams, including Product, Business, Legal, Purchasing, PMO, and IT, with a strong bias toward delivery outcomes
Provide clear, execution-focused reporting and insights to stakeholders at all levels, including Engineering Managers, Directors, VPs, and the S&S PMO
Remove systemic barriers and organizational friction impacting engineering productivity and focus
Champion best practices across software development workflows, program governance, change management, and the end-to-end engineering lifecycle
Requirements:
Bachelor's degree in Computer Science, Engineering, Robotics, or a related technical field, or equivalent practical experience
10+ years of relevant experience in engineering, program management, technical program management, or product/program leadership roles
Demonstrated success leading large-scale, cross-functional software engineering programs in complex, matrixed enterprise environments
Strong ability to influence and drive alignment across engineering, product, and business organizations at senior leadership levels
Exceptional analytical and problem-solving skills, with the ability to synthesize complex information into clear, actionable narratives
Proven leadership and mentoring capabilities, with a passion for building high-performing teams and execution cultures
Deep expertise in program management methodologies (Agile, hybrid, scaled delivery frameworks) and advanced proficiency with tools such as Jira, Align, and Confluence
Nice to have:
MS or PhD in Engineering, Computer Science, Robotics, Machine Learning, Applied Mathematics, or a related technical field
Experience with vehicle commerce related products
Experience driving digital customer-facing platforms or large-scale retail, ecommerce, or consumer technology initiatives
Background working closely with executive stakeholders on portfolio planning, delivery governance, and transformation initiatives