CrawlJobs Logo

Staff Program Manager, Business Continuity

uber.com Logo

Uber

Location Icon

Location:
Netherlands , Amsterdam

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

We are seeking a highly experienced Staff Program Manager to drive our operational resilience and business continuity initiatives. In this critical role, you will be responsible for developing, implementing, and managing comprehensive plans and exercises for our infrastructure, platforms, and vital operations. The goal is to ensure Uber's continued ability to withstand, respond to, and quickly recover from significant disruptions, including system failures, cyber incidents, natural disasters, and other emergencies. The ideal candidate will combine strong operational expertise with a solid engineering background to create and execute effective business continuity and disaster recovery strategies.

Job Responsibility:

  • Define the scope and strategic direction for the Global Operational Resilience program, ensuring alignment with Uber’s organizational objectives and industry standards (e.g., ISO 22301, NIST)
  • Lead enterprise-wide Business Impact Analyses (BIAs) and risk assessments to accurately identify critical functions, services, and interdependencies
  • Evaluate potential threats (e.g., cyberattacks, pandemics, disasters) and their operational impact
  • Govern and maintain enterprise-wide Business Continuity Plans (BCPs) and Disaster Recovery (DR) policies across engineering and operational departments
  • Manage and coordinate regular simulation drills, tabletop exercises, and post-incident reviews
  • Update plans and strategies based on lessons learned
  • Track and drive the remediation of findings from continuity assessments and internal/external audits
  • Identify and assess operational and system vulnerabilities within technical teams to strengthen resilience
  • Implement an enterprise-wide methodology for identifying critical services, setting impact tolerances, assessing associated risks, and defining necessary remediation actions
  • Act as the primary liaison with IT, security, facilities, and various department heads to ensure comprehensive continuity alignment
  • Develop and deliver training programs to educate employees and leaders on Business Continuity/Disaster Recovery (BC/DR) best practices

Requirements:

  • 5-8 years of demonstrated success establishing and managing robust Business Continuity, Enterprise Resilience, or similar risk management programs, preferably within a technology and operations environment
  • Proven ability to define program scope and translate leadership vision into effective, aligned organizational business objectives
  • Strong understanding of risk assessment methodologies, Business Impact Analysis (BIA), and the ability to develop practical resilience strategies
  • Extensive experience developing, implementing, and testing actionable Business Continuity Plans (BCPs)
  • Exceptional analytical, project management, communication, and collaboration skills for effective work with cross-functional and external teams

Nice to have:

  • Professional certification (e.g., CBCP, MBCI, or CBCM) is highly preferred
  • Project Management Professional (PMP) or similar certification is a plus
  • Expertise in extending resilience standards to third-party vendors and managing external risk across the ecosystem
  • Knowledge of relevant compliance and regulatory requirements (e.g., SOX, HIPAA, GDPR, PSD2)
  • Experience with crisis communication protocols
  • Familiarity with policy development and adherence to established document management standards

Additional Information:

Job Posted:
February 10, 2026

Work Type:
Hybrid work
Icon
Uber - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Staff Program Manager, Business Continuity

IT Service Continuity Manager

Ivy Partners is a Swiss consulting firm dedicated to helping businesses navigate...
Location
Location
Portugal , Lisboa
Salary
Salary:
Not provided
ivy.partners Logo
IVY Partners
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Comprehensive understanding of the Business Continuity Management lifecycle and IT Operations and IT Continuity Service Management
  • Familiar with Group Operational Resilience processes and tools
  • Possess expertise in IT Operations and IT Continuity Service Management, stakeholder management, and process improvement to enhance organizational resilience capabilities
  • Experience handling sensitive information related to company infrastructure, security incidents, and crisis responses with high levels of discretion and confidentiality
  • Skilled in Risk Management frameworks, including risk assessment, business impact analysis, and recovery strategies
  • Proficiency in data analysis and reporting, with basic skills in Excel (pivot tables, formulas, charts)
  • Experienced in drafting and updating resilience plans and training materials and are familiar with ITIL, ISO 22301, and ServiceNow
  • Comfortable working in a professional English environment and context
Job Responsibility
Job Responsibility
  • Strengthen Crisis Management, Business Continuity, and IT Service Continuity Management systems
  • Conduct comprehensive Business Impact Analyses (BIAs) to assess potential impacts of disruptions on critical business functions
  • Develop, update, and maintain Business Continuity Plans (BCPs) to ensure operational recovery and continuity
  • Design and deliver training programs to educate employees on crisis management protocols, covering various risks such as physical loss, cybersecurity threats, and polycrises
  • Promote a culture of preparedness through regular awareness campaigns that enhance staff response capabilities
  • Contribute to creating and maintaining all documentation required by the Operational Resilience Framework, including strategic documents, processes, recovery plans, catalogs of solutions, reports, and remediation plans
What we offer
What we offer
  • Taking care of our employees | Providing a supportive environment where everyone is valued, with training and development opportunities both in Switzerland and internationally
  • Creating a trust-based workplace | Working with us means building a relationship founded on transparency, professionalism, and commitment
  • Encouraging innovation | We combine technology and creativity to achieve impactful digital transformations
  • Embracing our responsibilities | The collective is at the heart of what we do, and we strive to make a positive impact
  • Fulltime
Read More
Arrow Right

Senior Program Manager

The Senior Program Manager (SPM) will lead program execution, financial manageme...
Location
Location
United States , Crane
Salary
Salary:
Not provided
barbaricum.com Logo
Barbaricum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering, Business, Program Management, or related field
  • 7+ years of program or project management experience supporting DoD programs
  • experience with NSWC Crane strongly preferred
  • Proven success leading multi-disciplinary technical programs of similar size and scope
  • Demonstrated ability to manage budgets, schedules, risks, and performance for complex programs
  • Strong understanding of DoD acquisition processes, FAR/DFARS, and contract types (CPFF, T&M, FFP)
  • Exceptional communication skills, with experience briefing senior government leadership
  • Active DoD Secret clearance required
  • TS/SCI eligible preferred
  • PMP certification highly desirable
Job Responsibility
Job Responsibility
  • Provide overall leadership, direction, and management of program activities aligned with NSWC Crane MXM Division mission objectives
  • Serve as the primary interface with government customers, contracting officers, and technical representatives
  • Oversee planning, execution, tracking, and reporting of all program tasks, milestones, and deliverables
  • Manage program budgets, staffing, procurement actions, and forecasts
  • ensure compliance with DoD financial and contractual requirements
  • Lead risk management, issue resolution, and continuous process improvement initiatives
  • Coordinate cross-functional teams (engineering, logistics, finance, contracting, cybersecurity) to ensure seamless program execution
  • Prepare and deliver high-quality briefings, reports, and contract documentation
  • Ensure adherence to all applicable DoD policies, security standards, and QA processes
  • Mentor junior staff and support talent planning for program growth and sustainment
Read More
Arrow Right

IT Governance Program Manager

Develop, deliver, and perform management functions in adherence with a Program M...
Location
Location
United States , Washington, DC
Salary
Salary:
Not provided
talentacquisitionconcepts.com Logo
Talent Acquisition Concepts
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A current, active SECRET Clearance
  • A bachelor's degree in computer science or a related field
  • An active Project Management Professional (PMP) certification from the Project Management Institute (PMI)
  • 12 years related PM experience
  • At least 7 years of total work experience in IT governance, risk management, audit, compliance, business continuity plan management, or other related information security domains
  • 5+ years managing cross-functional teams and influencing senior-level management and stakeholders
  • Previous experience and strong understanding of IT Governance, the Software Development Life Cycle, and Technology Acquisitions
  • Advanced comprehension of security and risk best practices and industry standards from a business, technical, and operational perspective
  • Proven experience leading and developing staff members
  • Ability to maintain the highest level of confidentiality
Job Responsibility
Job Responsibility
  • Provide Information Technology Governance Support to the Department of State (DOS), Bureau of Consular Affairs (CA), Office of Consular Systems and Technology (CST)
  • Assist CST’s ITG Program by ensuring the continued alignment of CA’s technology strategy with its business strategy
  • Focus on the links between business objectives and project objectives
  • Develop, implement, and maintain ITG services by defining the processes that ensure the effective and efficient use of IT
  • Provide reports specific to this contract necessary for effective contract oversight to the COR and GTMs
  • Ensure that all work activities are performed in a timely and cost-effective manner while maintaining the highest quality of performance
  • Create a project plan for the overall contract including a Work Breakdown Structure (WBS), resources, milestones, deliverables, and activities
  • Form a Mission Statement for the task order demonstrating alignment with CA/CST’s mission
  • Adhere to management structure, organizations, roles and responsibilities, and communication methodology
  • Establish a management approach to providing all contract support services
What we offer
What we offer
  • Health, dental, and vision coverage
  • A retirement plan
  • A profit-sharing/bonus plan
  • Paid Time Off
  • Holidays
  • Sick days
  • A fun, creative work environment
  • Fulltime
Read More
Arrow Right

Employment and Business Engagement Manager

The Employment and Business Engagement Manager is responsible for the overall le...
Location
Location
United States , Little Rock
Salary
Salary:
Not provided
easterseals.com Logo
Easterseals Arkansas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in business, human services, vocational rehabilitation, special education, or a related field (equivalent experience may be considered)
  • Minimum of five (5) years’ experience working with individuals with disabilities, including job development, coaching, assessment, and behavioral support
  • Previous experience supervising staff and managing service outcomes is preferred
  • Must obtain and maintain ARS Job Coach Certification upon hire
  • In-depth knowledge of the Americans with Disabilities Act (ADA), supported employment, and inclusive workforce strategies
  • Strong communication and relationship-building skills with a variety of stakeholders
  • Ability to manage a program, lead a team and prioritize tasks in a dynamic work environment
  • Excellent written and verbal communication skills
  • Proficiency with Zoom, Google Classroom, Microsoft Office Suite, and case management systems
  • Frequent travel within the community
Job Responsibility
Job Responsibility
  • Lead business development efforts to expand inclusive employment opportunities for people with disabilities served by the HIRE Program
  • Develop and maintain relationships with local businesses, workforce agencies, chambers of commerce, and other community stakeholders
  • Educate employers on the value of inclusive hiring, including available tax incentives, retention benefits, and reasonable accommodations
  • Represent the HIRE Program at job fairs, hiring events, workshops, and other community events that promote inclusive hiring practices
  • Monitor local labor market trends and align job development efforts with employer needs and individual career goals
  • Oversee individualized job development and placement services, including résumé preparation, interview support, and vocational matching
  • Guide the use of person-centered planning and vocational assessments to match individuals with appropriate job opportunities
  • Ensure high-quality on-site job coaching that follows a structured, fading model to promote independence
  • Provide support in varied work environments, which may include non-traditional hours (nights, weekends, holidays) based on the needs of persons served
  • Manage and grow the referral pipelines from ARS, ACCE, ESA Waiver, and other community sources to meet program goals and maintain service capacity
  • Fulltime
Read More
Arrow Right

Workforce Development and Training Program Manager

Under the direction of the Director of Community Relations, the Workforce Develo...
Location
Location
United States
Salary
Salary:
Not provided
bbh.org Logo
Blood Bank of Hawaii
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in teaching or training curriculum development and/or execution strongly preferred
  • Healthcare industry experience desirable
  • Staff supervisory experience preferred
  • Bachelor’s Degree or equivalent in education, social services, or healthcare strongly preferred
  • Teaching or technical certifications preferred but not required
  • Demonstrated proficiency to design, develop, implement and conduct educational or training curricula
  • Ability to develop and conduct training needs assessments and surveys
  • Strong listening and communication skills
  • Strong critical thinking and problem-solving skills
  • Strong interpersonal and customer service skills
Job Responsibility
Job Responsibility
  • Works with Director of Community Relations and BBH leadership to build, strengthen, and maintain strategic relationships with collaborator organizations
  • Supports WFD program fundraising and marketing efforts
  • Plans and creates course pacing guides, curricula, lesson plans, and student/trainee assessment tools
  • Delivers engaging lessons, facilitates class activities and discussions, completes and presents both formal assessments and informal constructive feedback
  • Maintains a safe and inclusive classroom environment
  • Maintains thorough and accurate training and assessment records
  • Performs audits of training records
  • Provides presentations and reports related to training programs
  • Participates in special projects to implement new initiatives
  • Participates in department meetings, continuing education programs
What we offer
What we offer
  • 100% Paid Medical, Dental and Vision Insurance
  • Paid Time Off
  • Matching 401(K) Plan
  • Opportunities for professional development and growth
  • Collaborative and supportive work environment
  • Fulltime
Read More
Arrow Right

Prime Services Technology Program Manager

Prime Services Technology supports a rapidly growing business that uses technolo...
Location
Location
Canada , Mississauga
Salary
Salary:
Not provided
https://www.citi.com/ Logo
Citi
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5- 8 years of relevant experience
  • Understanding and exposure to Data Quality improvement initiatives
  • Excellent communication and presentation skill, business user interaction, issue management and status update
  • Experience in collaborating with cross-functional teams and work with business users
  • Significant exposure to structured project management techniques and familiarity with Agile or Waterfall methodologies
  • Expertise on Microsoft Project, Visio, PowerPoint presentation, Confluence, JIRA
  • Experience managing and delivering complex technical projects
  • Strong technical background, experience with Software Development Lifecycle and experience managing stakeholders in a global and dynamic environment
  • Strong listening, presentation, communication, interpersonal and influencing skills to influence a wide range of audiences and gain consensus among staff
  • Superior planning, organization, project management and analytical skills as well as attention to detail
Job Responsibility
Job Responsibility
  • Supports planning, directing and coordination of day-to-day activities of running a program or portfolio of programs
  • Drive multiple projects simultaneously requiring the ability to multi-task
  • Understanding Business priorities and working as a liaison between Business and Development teams
  • Track/monitor day-day project status changes and prioritization changes
  • Executive reporting on project statuses and roadmaps for technology and business partners and sponsors
  • Applies in-depth understanding of how areas collectively integrate within the subfunction as well as coordinate and contribute to the objectives of the entire function
  • and requires basic commercial awareness
  • Ensures essential procedures are followed and contributes to defining standards
  • Manage expectations and apply sound ethical judgment regarding personal behavior, conduct and business practices
  • Install a culture of continuous process improvements by applying lessons learned from recent projects to future projects
  • Fulltime
Read More
Arrow Right

Business Escalation Manager

The Business Escalation Manager is a key role within Aruba’s Global Service Orga...
Location
Location
United States
Salary
Salary:
89400.00 - 206500.00 USD / Year
https://www.hpe.com/ Logo
Hewlett Packard Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in Business Information Systems, Business Administration, Finance, Engineering or related fields
  • 5+ Years of experience in customer/business escalations, engineering/premium support or related service delivery roles
  • Program/Project Management of critical/class issue management in a cross-functional and highly charged business and technical environment
  • Excellent understanding of Long Term Planning and Revenue Recognition initiatives/processes
  • Excellent ability to engage with various teams (Sales, R&D, Field, Partner, 3rd Party etc.,) and Customer Executives directly to facilitate both technical and business long term solutions
  • Must be able to ensure acceptable and continual progress by influencing, negotiating, communicating, and delegating during technical/business collaboration when necessary
  • Must support and promote a whatever-it-takes, customer-first culture during issue resolution while ensure HPE Aruba business goals are met
  • Must have outstanding communication skills both verbal and written that will be used in dealing directly with key customers, stakeholders and other 3rd parties and all levels of HPE Aruba executive staff
  • Ability to work in a highly charged, fast paced and challenging environment and still maintain an effective balance of customer advocacy with Aruba’s business goals
Job Responsibility
Job Responsibility
  • Assess financial risk/reward against customer satisfaction and business continuation with HPE Aruba Business Goals (ROI) for Critical Account Management engagement
  • Work with Sales and Account Teams on other alternatives when an ROI doesn’t support Critical Account engagement
  • Build reports, and presentations etc., of extremely high quality that reflect KPI’s for our Critical Account Programs and reflect status of any active customers in these programs
  • Analyze and make key changes when measures and progress trends below goals and objectives aren’t being met for the Customer Engagement Team
  • Guide Critical Account Manager’s in the generation of Get-Well plans and active management of Critical Accounts for the best ROI
  • Drive Up-Sell opportunities if warranted as part of an escalation prevention strategy
  • Take on the management of a Critical Account Management in situations where Business Risk presents the highest impact to HPE Aruba Business goals
  • Provide frequent and highly succinct and technically accurate communications on progress to customers and all levels of executive leadership
  • Identify systemic and pervasive issues related to products, processes, services and sales and drive closed loop corrective actions to prevent reoccurrences
  • Adapt to ever changing challenges and use creative thinking and versatility to still ensure a win-win outcome
What we offer
What we offer
  • Health & Wellbeing
  • Personal & Professional Development
  • Unconditional Inclusion
  • Fulltime
Read More
Arrow Right

Business Sales Development Manager

The Business Sales Development Manager is a working manager role, responsible fo...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
real-time-consulting.com Logo
Real Time Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Engineering, Computer Science, or other technical area
  • MBA a huge plus
  • PMP certification preferred
  • Established rolodex within Embedded industry a plus
  • Aerospace Industry experience REQUIRED
  • Sales & Business Development experience 5-10 years
  • Proven Customer Relations experience in organic program growth
  • Professional appearance, demeanor and communication with clients
  • Self-Starter, organized, detail oriented
  • History of strong leadership, deep practical engineering knowledge and a proven track record for timely project delivery, project management, cost control and customer satisfaction
Job Responsibility
Job Responsibility
  • Develop a database of qualified leads through referrals, telephone canvassing, face to face, cold calling business owners, email, and networking
  • Identify, research and expand in new industry options for embedded systems
  • Be continuously aware of the Embedded Engineering Industry current events, including customer planning and competitor’s offerings
  • Understanding of the various Embedded service solutions RTC offers and make recommendations to prospective clients business issues
  • Sell consultatively for professional Engineering Services tailored exclusively to the Embedded industry
  • Demonstrates technical selling skills and Embedded knowledge within aerospace and new industries identified
  • Demonstrates knowledge and has effective presentation skills of an Agile full life cycle Embedded software development service
  • Report and present business development status of activities bi-weekly
  • Develops annual sales plan
  • Complete understanding of pricing and proposal models
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy