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Mercury is building a whole stack of financial tools for startups. The Product Partnerships team maintains Mercury’s external relationships and streamlines our collective workflows. As Staff Product Partnerships Manager - Mercury Bank, you’ll own and evolve Mercury’s portfolio of strategic partners that underpin our core banking infrastructure and our path toward becoming a bank. This is a highly cross-functional role that sits at the intersection of product, engineering, compliance, legal, operations, and executive leadership. Beyond managing existing partnerships, you’ll play a critical role in identifying, evaluating, and onboarding new partners that support Mercury’s long-term banking strategy.
Job Responsibility:
Manage a portfolio of strategic core banking, card, and regulatory partnerships critical to Mercury’s banking infrastructure
Be the driving force behind building and maintaining Mercury’s core banking partner ecosystem in support of our charter ambitions
Serve as the internal expert on core banking systems, regulated financial institutions, and the broader banking infrastructure ecosystem
Work closely with Legal, Compliance, Risk, Product, Engineering, and Finance to negotiate contracts, manage partner performance, and support regulatory readiness
Lead new partner selection, due diligence, and onboarding for core banking and regulatory partnerships
Translate partner requirements, constraints, and regulatory considerations into actionable internal plans and timelines
Unblock internal teams wherever possible and advocate for Mercury’s roadmap while balancing regulatory and partner expectations
Clearly communicate Mercury’s compliance posture, regulatory obligations, and technical architecture to external partners
Requirements:
8+ years of relevant experience in banking, fintech, or financial services, with deep familiarity working with regulated financial institutions
Experience managing or working closely with core banking providers, issuing banks, or other regulated financial infrastructure partners
Be a strong partnership leader who enjoys owning complex, high-stakes relationships
Be an excellent communicator and highly organized project manager, comfortable operating across many stakeholders
Consistently exercise empathy, especially in highly regulated and constrained environments
Have a strong product sense and interest in how financial infrastructure enables customer outcomes
Be an effective negotiator with experience navigating complex commercial and regulatory discussions
Be technically inclined or comfortable interfacing with engineering and compliance teams on complex systems
Stay calm and focused while working on multiple critical initiatives in parallel
Exercise creativity while operating within regulatory and operational constraints
Think of customers first, always approaching problems from the customer perspective
Be able to simplify complex systems and regulatory requirements into clear, documented processes