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You’re an experienced product manager who thrives in ambiguous, high-ownership environments and is excited to build foundational systems that shape how customers discover, adopt, and grow with brightwheel. You believe in smaller, empowered teams that move quickly, and are energized by large, cross-cutting problems where AI, product-led growth (PLG), and customer experience intersect — and where success meaningfully impacts company-level outcomes.
Job Responsibility:
Own a high-impact product area that meaningfully contributes to brightwheel’s growth and customer outcomes
Partner closely with the CEO, CTO, and senior product and engineering leaders to share insights, pressure-test ideas, and shape direction
Define and evolve product-led systems that help customers realize value faster and more consistently across the platform
Lead execution for AI-powered product experiences, partnering closely with engineering, design, data, and GTM teams
Translate broader company and product strategy into clear bets, roadmaps, and execution plans for your area
Design, run, and learn from experiments to validate hypotheses and guide prioritization
Define success metrics, monitor performance, and clearly communicate progress, learnings, and tradeoffs to leadership
Raise the bar for product quality, velocity, and customer impact within your area
Requirements:
5+ years of product management experience, ideally in SaaS or product-led businesses
Proven ownership of complex, cross-functional product initiatives with measurable outcomes
Strong product judgment and the ability to balance speed, quality, and learning
Deep comfort with product metrics, experimentation, and funnel analysis (SQL a plus)
Experience building or scaling AI-powered product experiences
Excellent written and verbal communication skills, including with executive audiences
A strong sense of ownership and bias toward action
Experience leveraging AI to expand your own scope and ownership, using tools and automation to move faster, go deeper, and operate more like a full-stack product owner across problem discovery, design, and execution (bonus)
Nice to have:
Experience leveraging AI to expand your own scope and ownership, using tools and automation to move faster, go deeper, and operate more like a full-stack product owner across problem discovery, design, and execution
What we offer:
Comprehensive medical, dental, and vision coverage
Generous paid parental leave
Flexible PTO so you can recharge when you need it
Local retirement or savings plans (e.g., 401(k) in the U.S.)