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Staff, Product Manager

United States · Job Posted May 04, 2026
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Job Description

Twilio is looking for a highly skilled and motivated Product Manager to join our Onboarding and Compliance team for Senders and Numbers. Twilio has numerous different types of Senders and Numbers, which are the gateway to accessing all of Twilio's communication APIs. It is crucial for customers accessing Senders and Numbers to properly register in accordance with local telecommunications regulations, but we also need to make it easy for customers to gain access. In this role, you will own various Senders and Numbers products where you will aim to create streamlined and lovable onboarding experiences while also maintaining best in class compliance standards.

Job Responsibility

  • Collect and develop business requirements and collaborate with engineering teams to translate these requirements into user stories
  • Partner with cross functional stakeholders to drive product planning, design, execution, and delivery of product investments against defined success metrics
  • Develop, communicate, generate excitement for and obtain buy-in of the product vision, strategy, and roadmap
  • Partner with GTM to launch products and enable sales and marketing teams to obtain product adoption and growth
  • Conduct regular data-driven business reviews that analyze product execution and revenue/market accomplishments

Requirements

  • Minimum of 8 years of experience in product management in SaaS, IaaS or PaaS
  • Proven track record of leading successful product launches and driving product strategies
  • Command of analytical thinking skills with the ability to use quantitative and qualitative data to make product decisions, get executive buy-in, and drive towards measurable outcomes
  • Excellent communication and interpersonal skills, with the ability to influence and collaborate at all levels and present effectively to internal and external stakeholders
  • Strong technical, analytical, and UI/UX design understanding and the ability to dive deep while also keeping perspective on the big picture goals
  • Initiative, ownership, and accountability to decode vague priorities, manage conflicting inputs, and drive initiatives forward against ambiguous and complex challenges
  • Experience with the cloud, APIs, communications, and/or enterprise software
  • Bachelor in Computer Science, Engineering, or equivalent practical experience

Nice to have

  • Experience building products/services related to APIs, developer experience
  • Experience working in a regulated ecosystem

What we offer

  • competitive pay
  • generous time off
  • ample parental and wellness leave
  • healthcare
  • retirement savings program
  • incentive programs
  • commissions
  • equity grants
  • health and wellness benefits
  • retirement contributions
  • paid time off
  • 401(k) retirement account
  • paid sick time
  • paid personal time off
  • paid parental leave

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