Staff Product Manager Job at Fullscript (Toronto)

Staff Product Manager

Fullscript

Location:
Canada , Toronto

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

140000.00 - 170000.00 CAD / Year

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Job Description:

We’re hiring a Staff Product Manager, AI Platform & Experiences to help shape how AI meaningfully supports practitioners across the Fullscript platform. In this role, you’ll be responsible for defining strategy and driving execution for practitioner-facing AI experiences, with a strong understanding of the systems that power them. You’ll work across product, engineering, and data teams to ensure our AI capabilities are reliable, scalable, and thoughtfully integrated into the platform. This is a senior individual contributor role with broad scope and high autonomy.

Job Responsibility:

Set direction and strategy for practitioner-facing AI experiences
Define the vision, strategy, and roadmap
Bring focus and cohesion to AI initiatives across the platform
Translate ambiguous problem spaces into clear product opportunities
Help establish guardrails for how AI is used at Fullscript
Make informed product decisions that account for system-level constraints
Help align short-term product delivery with longer-term technical investments
Deliver meaningful AI-powered experiences
Lead the evolution of assistive and embedded AI experiences
Ensure AI features are grounded in accurate platform context
Balance speed of iteration with quality, safety, and reliability
Advocate for calm, intuitive interactions
Partner closely with Engineering to define how AI capabilities are orchestrated
Ensure AI quality, evaluation, and readiness
Define clear product goals and user outcomes for AI features
Establish acceptance criteria and launch readiness standards
Partner with Engineering and Data teams to shape evaluation approaches
Ensure AI quality, reliability, and trust considerations evolve
Work cross-functionally at scale
Act as a strong product counterpart to Engineering and Data leadership
Collaborate on evaluation, observability, and feedback mechanisms
Help define shared patterns and primitives
Help bridge product intent and technical execution
Serve as a cross-functional leader across Product, Engineering, Data Science, Design, Legal, and Security
Mentor other PMs on AI product best practices
Measure impact
Define and own success metrics
Use qualitative insight and quantitative data to guide prioritization
Ensure learnings from launches and experiments are shared

Requirements:

8+ years of product management experience, with a track record of leading complex, cross-functional initiatives
Strong systems thinking and comfort working at the intersection of product, engineering, and data
Experience collaborating deeply with engineering teams on technically complex products, including contributing to discussions around architecture, tradeoffs, and sequencing of technical work
Ability to understand and reason about how modern AI-powered systems are built and operated, even if you’re not hands-on with implementation
Familiarity with concepts such as APIs, distributed systems, experimentation, observability, and system reliability, and how they impact product quality and user experience
Experience using AI both as a product capability and as a tool to improve discovery, delivery, and decision-making across the product development lifecycle
Demonstrated curiosity and informed perspectives on emerging AI patterns (e.g., copilots, agents, automation) and how they may shape future product opportunities
A track record of elevating teams by sharing practical insights, patterns, or approaches others can learn from

Nice to have:

Experience working on AI-assisted, automation, or decision-support products
Exposure to healthcare, regulated environments, or trust- and safety-sensitive products
Experience influencing product direction beyond a single team or roadmap

What we offer:

Flexible time off
Competitive compensation + equity
Retirement support – RRSP match
Comprehensive health coverage – Premium, flexible benefits including paramedical services and HSA options
Product-driven learning culture – Dedicated learning budget
Remote-first with flexibility
Fullscript product access – Discounts on practitioner-grade wellness products

Additional Information:

Job Posted:
February 17, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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