Staff Product Manager, Knowledge Job at Deel

Staff Product Manager, Knowledge

Deel

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Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Deel is the all-in-one payroll and HR platform for global teams. The Knowledge group is building the infrastructure that turns proprietary expertise into a product: a next-generation CMS, country knowledge base, and a scalable system for surfacing product and regulatory logic across Deel. This includes near real time knowledge ingestion, the best in-class knowledge retrieval and a framework for customised knowledge apps.

Job Responsibility:

Own the Knowledge Platform and Knowledge Apps, CMS, and AI-powered knowledge distribution tools
Drive the automation and intelligent maintenance of large-scale, ever-changing content systems, especially around global labor laws and compliance data
Partner deeply with content, engineering, design, AI, support, legal, and GTM teams to build both backend systems and polished frontend experiences
Shape how knowledge is structured, stored, and distributed - from schema design to UX surface
Elevate Deel’s UI quality by using the Knowledge Hub as a flagship product for design and usability
Balance internal efficiency (CMS) with external delight (Hub, AI, and embedded surfaces)
Drive clarity and rhythm within the team — managing planning, priorities, and execution through structured but lightweight agile practices
Work with our Knowledge content team to ensure the highest quality knowledge content

Requirements:

Senior or staff-level IC with 8–10+ years of experience owning complex internal + external products
Experience with Information Retrieval (AI Search, Ranking), RAG, AI/LLM tooling, automated knowledge extraction
Experience with content platforms, structured data, CMSs, and AI-enabled search
Think in systems, abstractions, and schemas, and can work closely with engineers
Have worked on cross-org initiatives involving multiple stakeholders across teams
Excellent communicator - clear, persuasive, and able to turn chaos into clarity
Know how to absorb large volumes of input and distill it into actionable roadmaps
Comfortable saying “no,” but always with a better path forward
Care deeply about quality - from content precision to frontend UX polish
A natural operator — you keep the trains running without turning everything into a process-heavy machine
Know how to run clean, effective agile ceremonies (e.g. sprint planning, retros, standups) and adjust rituals to fit the team’s needs

Nice to have:

Experience with compliance, legal or tax tech
Have worked in global HR, payroll, or SaaS with structured compliance knowledge
Have partnered with support, content, or legal ops teams at scale
Understand platform approach to building products that power 100+ product teams

What we offer:

Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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