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Join our team as a Staff Product Manager for Industry Expansion, driving Gong forward through bringing Revenue AI to a wider set of industries. In this strategic role, you'll work with our industry expansion customers and go-to-market team to accelerate revenue: unblocking new logo acquisition, increasing product stickiness, and setting a foundation for significant company growth. You'll serve as the crucial link between our customers' industry-specific needs and our product development teams, aligning our roadmap and directly executing on high-priority features. This is a high-visibility position requiring significant customer interaction, strategic thinking, and the ability to drive results across multiple stakeholders.
Job Responsibility:
Develop firsthand understanding of customer needs in priority industries, through customer calls, on-site visits, and independent market research
Work closely with the industry expansion GTM team, providing product expertise as an extended member of the team
Guide the GTM team on comprehensive discovery to understand customers' broader solution requirements including use cases, workflows, and technical environments
Develop point-of-view on Gong product positioning within the overall ecosystem for priority industries
Own industry-specific overlay roadmaps, driving alignment with core product teams and identifying how planned features benefit priority industries
Review and prioritize feature requests coming from priority industries and synthesize common themes to identify product opportunities
Lead execution on high-priority feature development as the product lead for industry-focused projects
Partner with Enablement to ensure the industry expansion GTM team clearly understands roadmap implications for their segments
Requirements:
8+ years experience in B2B product management roles or relevant entrepreneurial experience
Strong technical and product acumen to define both strategic vision and detailed feature requirements
Proven ability to engage confidently with executive-level customer stakeholders
Excellent internal communication and influencing skills to advocate effectively
Ability to independently create professional presentations, roadmaps, and documentation
Willingness to travel regularly for customer meetings and on-site visits
Ability to quickly learn the dynamics of new industries and establish credibility
Nice to have:
Prior experience in finance or healthcare industries is a plus
What we offer:
We offer Gongsters a variety of medical, dental, and vision plans, designed to fit you and your family’s needs
Wellbeing Fund - flexible wellness stipend to support a healthy lifestyle
Mental Health benefits with covered therapy and coaching
401(k) program to help you invest in your future
Education & learning stipend for personal growth and development
Flexible vacation time to promote a healthy work-life blend
Paid parental leave to support you and your family
Company-wide recharge days each quarter
Work from home stipend to help you succeed in a remote environment