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Staff Product Manager, GoFundMe Pro (Checkout/Donation Flow)

United States, San Francisco Employment contract 181000.00 - 271000.00 USD / Year · Job Posted July 13, 2026
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Job Description

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. GoFundMe Pro helps nonprofit organizations fundraise more effectively. We’re looking for a Staff Product Manager to own high impact product areas across the supporter and nonprofit admin experience.

Job Responsibility

  • Lead the end-to-end checkout experience, driving improvements in conversion, payment success rates, and donor retention
  • Build delightful, intuitive experiences grounded in customer empathy and real-world behavior
  • Leverage data, experimentation, and customer feedback to increase conversion
  • Operate with end-to-end accountability - from problem definition through delivery, optimization, and scale
  • Work cross-functionally with engineering, design, go-to-market, and data science partners
  • Act as the voice of the customer
  • Use qualitative and quantitative insights to inform product and GTM decisions
  • Champion your product internally
  • Drive strong execution by transforming ambiguity into disciplined execution

Requirements

  • 6+ years of product management experience, including leading growth initiatives for self-serve SaaS products
  • Skilled in Discovery that helps identify the right problems to solve and clearly articulate what not to build and why
  • Highly analytical and fluent in experimentation
  • Operate effectively in fast-moving, ambiguous environments
  • Excel at aligning cross-functional teams and leading complex initiatives across product, engineering, and GTM teams
  • AI Powered and actively use AI tools to accelerate work across the product development lifecycle
  • Leverage tools like Cursor and other AI-assisted workflows
  • Customer obsessed and growth minded
  • 5+ years of product management experience with increasing scope, ownership, and measurable impact
  • Proven track record of building, launching, and scaling successful products
  • Strong analytical and decision-making skills
  • Strong decision-making skills grounded in data, customer insight, and sound judgment
  • Hands-on familiarity with AI tools
  • Experience working directly with customers and deeply analyzing consumer behavior and market trends
  • Ability to operate independently, manage ambiguity, and perform at a fast pace under pressure
  • Exceptional communication skills
  • Humility, curiosity, and a bias toward learning
  • MBA from a leading program, ideally focused on technology or entrepreneurship
  • BA/BS in a technical field
  • Background in management consulting
  • Experience in fintech, payments, donations, or multi-stakeholder platforms

Nice to have

  • MBA from a leading program, ideally focused on technology or entrepreneurship
  • BA/BS in a technical field
  • Background in management consulting
  • Experience in fintech, payments, donations, or multi-stakeholder platforms

What we offer

  • Competitive pay
  • Comprehensive healthcare benefits
  • Financial assistance for hybrid work, family planning
  • Generous parental leave
  • Flexible time-off policies
  • Mental health and wellness resources
  • Learning, development, and recognition programs
  • Diversity, equity, and inclusion initiatives
  • Employee resource groups
  • Volunteering program
  • Equity
  • Dental
  • Vision
  • Life insurance
  • 401(k) saving program

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