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GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. GoFundMe Pro helps nonprofit organizations fundraise more effectively. We’re looking for a Staff Product Manager to own high impact product areas across the supporter and nonprofit admin experience.
Job Responsibility
Lead the end-to-end checkout experience, driving improvements in conversion, payment success rates, and donor retention
Build delightful, intuitive experiences grounded in customer empathy and real-world behavior
Leverage data, experimentation, and customer feedback to increase conversion
Operate with end-to-end accountability - from problem definition through delivery, optimization, and scale
Work cross-functionally with engineering, design, go-to-market, and data science partners
Act as the voice of the customer
Use qualitative and quantitative insights to inform product and GTM decisions
Champion your product internally
Drive strong execution by transforming ambiguity into disciplined execution
Requirements
6+ years of product management experience, including leading growth initiatives for self-serve SaaS products
Skilled in Discovery that helps identify the right problems to solve and clearly articulate what not to build and why
Highly analytical and fluent in experimentation
Operate effectively in fast-moving, ambiguous environments
Excel at aligning cross-functional teams and leading complex initiatives across product, engineering, and GTM teams
AI Powered and actively use AI tools to accelerate work across the product development lifecycle
Leverage tools like Cursor and other AI-assisted workflows
Customer obsessed and growth minded
5+ years of product management experience with increasing scope, ownership, and measurable impact
Proven track record of building, launching, and scaling successful products
Strong analytical and decision-making skills
Strong decision-making skills grounded in data, customer insight, and sound judgment
Hands-on familiarity with AI tools
Experience working directly with customers and deeply analyzing consumer behavior and market trends
Ability to operate independently, manage ambiguity, and perform at a fast pace under pressure
Exceptional communication skills
Humility, curiosity, and a bias toward learning
MBA from a leading program, ideally focused on technology or entrepreneurship
BA/BS in a technical field
Background in management consulting
Experience in fintech, payments, donations, or multi-stakeholder platforms
Nice to have
MBA from a leading program, ideally focused on technology or entrepreneurship
BA/BS in a technical field
Background in management consulting
Experience in fintech, payments, donations, or multi-stakeholder platforms
What we offer
Competitive pay
Comprehensive healthcare benefits
Financial assistance for hybrid work, family planning