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Deel Logo Deel · IT - Software Development

Staff Product Manager - Fintech, Client Experience

· Job Posted February 21, 2026
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Job Description

This role sits within Deel’s Fintech Client Experience group and owns the end-to-end product experience for how clients pay Deel. You will be responsible for everything a client touches on the front-end of payments, from adding and managing payment methods, to paying invoices, configuring automatic payments, managing permissions, and understanding fees, FX, and payment status. This is a high-impact Staff Product Manager role operating at the intersection of UX, payments, permissions, and complex financial systems. You’ll work closely with multiple fintech and platform teams to deliver simple, trustworthy payment experiences on top of sophisticated backend infrastructure.

Job Responsibility

  • Own the end-to-end client payment journey, from setup to successful payment handoff
  • Own payment setup and configuration (cards, bank transfers, billing details, autopay)
  • Own payment permissions and roles (who can pay, approve payments, or change methods)
  • Own automatic and recurring payment flows
  • Provide visibility and clarity around payment status, receipts, overdue invoices, FX, and processing fees
  • Design and improve product experiences that help clients understand and resolve failed or declined payments
  • Ensure clients gain confidence in payment status and invoice reconciliation
  • Ensure clients see which payment method was used for a given transaction
  • Help clients set up, manage, and trust automatic and recurring payments
  • Help clients navigate payment permissions and approval flows with clarity around access and roles
  • Ensure clients understand FX rates, processing fees, and charges with transparent, predictable explanations

Requirements

  • Proven experience as a Senior or Staff Product Manager in B2B SaaS or fintech environments
  • Strong product judgment in complex, regulated, or money-moving systems
  • Experience owning client-facing workflows built on top of sophisticated backend platforms
  • Deep empathy for user experience, paired with the ability to reason about technical and operational constraints
  • Comfort operating in ambiguous problem spaces and driving clarity across multiple stakeholders
  • Ability to influence without authority and lead through collaboration

Nice to have

  • Experience working on native mobile applications alongside web platforms
  • Exposure to payments, billing, invoicing, or financial operations products

What we offer

  • Stock grant opportunities dependent on your role, employment status and location
  • Additional perks and benefits based on your employment status and country
  • The flexibility of remote work, including optional WeWork access
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