Staff Product Manager - Billing & Reporting Job at Socure

Staff Product Manager - Core Commerce Platform

Twilio is seeking an intensely curious Staff Product Manager to lead the evoluti...

Location

Canada

Salary:

145840.00 - 182300.00 CAD / Year

Stytch

Expiration Date

Until further notice

Requirements

8+ years of industry experience
5+ years of Product Management experience, with at least 3 years focused on commerce, billing, or financial platforms at scale
Demonstrated ability to lead complex cross-functional initiatives across engineering, finance, risk, and operations
Strong technical acumen with experience in APIs, extensible platforms, and complex system design
Data-driven decision maker with a track record of defining KPIs and measuring platform success
Excellent communication and executive-level stakeholder management skills
Experience with SaaS, large-scale platforms, or multi-product ecosystems
Deep experience with Agile and related agile tooling, such as, Jira
Bachelor's degree or equivalent experience

Job Responsibility

Master Commerce Domains: Leverage deep expertise in catalog management, subscriptions, billing, invoicing, revenue recognition, and tax compliance to build robust, scalable financial systems
Define Platform Strategy: Architect the roadmap for a "commerce-as-a-service" model by developing primitives (metering, rating, and entitlement APIs) that enable internal teams to launch products with minimal bespoke engineering
Enable Internal Tenants: Treat Twilio's internal product and operations teams as primary customers by designing the self-service tools, SDKs, and documentation necessary for independent onboarding to the platform
Ensure Usage Fidelity: Own the "event-to-invoice" data lifecycle by architecting systems that transform high-volume usage data into transparent invoices, ensuring rating logic is perfectly mirrored in customer dashboards
Productize Compliance: Partner with Finance, Compliance, and Accounting to build automated revenue recognition and geography-aware tax hooks into the platform core to ensure every transaction is audit-ready by default
Champion Accuracy & Trust: Drive platform initiatives that provide customers with granular visibility into their usage, reducing billing inquiries and fostering long-term trust through financial integrity
Bridge Cross-Functional Gaps: Act as the strategic link between Engineering, Finance, and GTM by translating complex financial requirements into scalable technical specifications and communicating platform guardrails early
Integrate AI Capabilities: Embed AI into the commerce platform, such as, billing optimization, anomaly detection, rating logic, and automating internal administrative and reporting activities
Lead Forensic Discovery: Conduct deep-dive investigations into the most complex parts of the commerce lifecycle, untangling legacy systems and technical debt to provide the organization with clear paths forward
Embed Data-Driven Decisioning: Drive system reliability and business outcomes by using analytics to guide prioritization and fostering a culture of continuous experimentation and learning

What we offer

competitive pay
generous time off
ample parental and wellness leave
healthcare
a retirement savings program
Target Bonus Percentage 15%
incentive programs
commissions
equity grants
health and wellness benefits

Fulltime

Billing Manager

We are looking for a Billing Manager to join a growing logistics organization in...

Location

United States , New York

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Accounting, Finance, or a related discipline, or equivalent relevant experience
5–10 years of experience in billing and/or accounts receivable, including at least 2 years overseeing staff or managing team performance
Demonstrated success leading remote or offshore employees in a multi-time-zone environment
Fluency in both English and Spanish, with strong written and verbal communication skills in each language
Solid knowledge of invoicing practices, billing workflows, receivables management, and related financial controls
Strong attention to detail, with the ability to review data carefully and maintain a high level of accuracy
Proficiency with accounting software and Microsoft Excel, along with the ability to manage competing priorities in a fast-paced setting
Effective leadership, problem-solving, and interpersonal skills suited to a growing, entrepreneurial business

Job Responsibility

Lead the end-to-end billing cycle, ensuring invoices are issued accurately and on schedule while maintaining consistent weekly volume targets
Direct and support overseas Accounts Receivable team members by providing coaching, assigning work, monitoring productivity, and reinforcing performance expectations across time zones
Audit billing information for completeness, policy alignment, and customer-specific requirements before invoices are finalized
Track outstanding receivables, prioritize collection efforts, and follow up on overdue balances to improve cash flow and reduce aging exposure
Investigate and resolve invoice disputes, client questions, and escalated billing concerns with professionalism and urgency
Identify operational gaps and introduce documented process enhancements that improve accuracy, efficiency, and scalability within the billing function
Partner with finance, sales, and operations stakeholders to maintain consistency across pricing, invoicing, and customer account practices
Produce recurring reports on billing activity, key performance indicators, and cash collections to support management decision-making
Maintain compliance with internal controls, audit expectations, and applicable financial procedures while helping formalize processes as the business expands

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Accounting Manager - Billing

Our dynamic client is looking for an experienced Accounting Manager - Billing to...

Location

United States , Brentwood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 5 years of progressive accounting experience with substantial responsibility in billing and accounts receivable
Prior experience leading or supervising accounting staff in a fast-paced business environment
Solid understanding of revenue recognition, deferred revenue, and related accounting principles
Background working in high-volume billing operations involving complex transactions or service arrangements
Experience with project-based accounting or similar billing structures is strongly preferred
Strong system skills, including required experience with D365
Advanced Excel capability is a plus
Demonstrated accuracy, organization, and problem-solving ability when handling detailed financial processes

Job Responsibility

Guide and support a five-person team responsible for billing and accounts receivable operations, ensuring priorities are clear and work is completed accurately
Direct complex, high-volume invoicing activities tied to long-term housing-related programs while maintaining consistency and timeliness
Oversee revenue-related accounting, including deferred balances and associated expense treatment, to support accurate financial reporting
Manage month-end close tasks connected to billing, receivables, and revenue accounts, including review of entries and reconciliations
Collaborate with operational and project stakeholders to confirm billing details, resolve questions, and align financial outcomes with business activity
Analyze workflow inefficiencies, strengthen procedures, and introduce improvements that reduce manual errors and increase productivity
Investigate billing exceptions, correct discrepancies, and maintain reliable internal controls across the order-to-cash process
Assist with audit requests and uphold compliance with applicable accounting guidance and internal financial policies
Prepare and communicate reporting on billing activity, aging trends, and revenue performance to support business decision-making

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

Group Housing and Billing Manager

Manages all rooms aspects of assigned groups and uses discretion and judgement i...

Location

United States , Phoenix

Salary:

28.37 - 35.10 USD / Hour

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

High school diploma or GED
5 years experience in the sales and marketing, guest services, front desk, or related professional area
OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major
3 years experience in the sales and marketing, guest services, front desk, or related professional area

Job Responsibility

Manages all rooms aspects of assigned groups and uses discretion and judgement in dealing with group contacts
Manages the receipt and entry of each group rooming list prior to or by the proposed deadline outlined in the contract
Manages the day-to-day operations of accounts receivables
Follows up on any delinquent accounts
Researches and decides upon credit authorization for incoming customers
Manages the operational preparation for all group bookings
Checks for accuracy on all booking sheets, contracts
Maintains organized, accurate files on each group account
Provides various reports and communications to Sales, Convention Services, Director of Call Center, Travel Industry Sales, Front Office and Accounting
Acts as primary Rooms Division contact in advance planning meeting

Fulltime

Enterprise Billing Success Manager

Serve as a Prompt billing expert to customers via our support channel, during cu...

Location

Salary:

70000.00 - 140000.00 USD / Year

Prompt

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Finance, Accounting, or Business, OR a professional certification (CPA, CFA, or similar)
relevant experience may be considered as a substitute
Must have 5+ years in the medical billing industry, PT/OT/SLP experience is strongly desired
Must have experience working in or with enterprise sized RCM companies with 100 or more therapists preferably in a success role or RCM leadership role
2-3 years minimum of RCM leadership experience
Must have a solid understanding of fundamental accounting concepts
Strong technical skills
Highly Proficient in MS Excel
Understanding and learning software is a passion of yours
Possess strong written and verbal communication skills

Job Responsibility

Onboard enterprise billing teams to train their entire RCM staff on billing best practices and support their smooth transition onto the platform
Assist sales as needed on the sales cycle for enterprise prospects
Assist in teaching submission, posting, invoicing, AR, etc best practices on Prompt to enterprise teams, and teams of other sizes as needs arise
Have a deep knowledge of Prompt Reporting, Industry Accounting and AR practices, and understanding of Excel and data analysis functions
Provide reporting training to teams of all sizes, particularly in the areas of accrual accounting, AR reporting, and RCM KPI data
Support client accounting and finance teams in learning to obtain necessary reporting from the Prompt reporting suite
Have a deep knowledge of the full revenue cycle and a baseline understanding of the role EDI/ERA plays
Build relationships with enterprise billing teams
Understand unique team needs to help configure and develop workflows with their new EMR/PM system
Develop and maintain a deep understanding of our product offerings to effectively respond to incoming customer inquiries across our single-channel support system

What we offer

Competitive salaries
Remote/hybrid environment
Potential equity compensation for outstanding performance
Flexible PTO
Company-wide sponsored lunches
Company paid disability and life insurance benefits
Company paid family and medical leave
Medical, dental, and vision insurance benefits
Discounted pet insurance
FSA/DCA and commuter benefits

Fulltime

Senior Engineering Manager - Team Billing

Join Intercom as a Senior Engineering Manager to lead Team Billing — the group t...

Location

Ireland , Dublin

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years managing software engineering teams building and shipping customer‑facing or revenue‑impacting systems (e.g., billing, payments, pricing, subscriptions)
Strong technical leadership: comfortable diving into architecture, debugging complex systems, reviewing designs, and making pragmatic tradeoffs to ship safely and fast
Proven ability to lead a cross‑functional, full‑stack team through planning and delivery with clear ownership of business outcomes and product health metrics
Excellent product sense and customer empathy — you translate ambiguous requirements into clear scopes, milestones, and measurable impact
Skilled communicator who drives alignment across partner teams (Sales, Finance, Enterprise Systems, Analytics, Product, Design) and keeps stakeholders informed and unblocked
Track record of cultivating and managing senior relationships across Finance, Enterprise Systems, and Analytics to land durable solutions and accurate downstream reporting
Relentless about outcomes — you identify the highest‑leverage problems, remove roadblocks, and hold the bar on quality without slipping schedules
AI‑first mindset with a high bar for excellence: fluent in using AI tools to accelerate planning, execution, quality, and communication — and to inspire adoption across the team

Job Responsibility

Lead and scale a team building and enhancing Intercom’s billing, subscription, invoicing, and metering capabilities — the backbone of revenue and monetization experiences
Own and improve the reliability and operational excellence of Billing systems: on‑call quality, incident response, observability, and product health standards
Partner with Senior and Staff Engineers to shape and execute the technical strategy across subscription management, metering, invoicing, and integrations (e.g., Stripe Billing) — balancing near‑term needs with long‑term platform evolution
Collaborate deeply with Product, Design, Sales, Finance, Enterprise Systems, Analytics, and Billing Ops to prioritize the roadmap, close operational gaps, and deliver measurable business outcomes each quarter
Cultivate and manage trusted relationships with partner leaders in Finance, Enterprise Systems, and Analytics to ensure alignment on data flows, compliance, reconciliation, and business reporting needs
Drive migrations and modernization work where needed (e.g., Stripe‑first capabilities, systems parity and improvements), ensuring safe change management and robust downstream data flows
Bring clarity and alignment to priorities, tradeoffs, and timelines
set a high bar for planning, testing, and end‑to‑end quality, especially for revenue‑impacting launches
Develop and retain top talent through coaching, clear expectations, and effective delegation
scale yourself via strong tech‑lead partnerships and “coach‑and‑delegate” leadership

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Senior Engineering Manager - Team Billing

Join Intercom as a Senior Engineering Manager to lead Team Billing — the group t...

Location

United Kingdom , London

Salary:

Not provided

Intercom

Expiration Date

Until further notice

Requirements

5+ years managing software engineering teams building and shipping customer‑facing or revenue‑impacting systems (e.g., billing, payments, pricing, subscriptions)
Strong technical leadership: comfortable diving into architecture, debugging complex systems, reviewing designs, and making pragmatic tradeoffs to ship safely and fast
Proven ability to lead a cross‑functional, full‑stack team through planning and delivery with clear ownership of business outcomes and product health metrics
Excellent product sense and customer empathy — you translate ambiguous requirements into clear scopes, milestones, and measurable impact
Skilled communicator who drives alignment across partner teams (Sales, Finance, Enterprise Systems, Analytics, Product, Design) and keeps stakeholders informed and unblocked
Track record of cultivating and managing senior relationships across Finance, Enterprise Systems, and Analytics to land durable solutions and accurate downstream reporting
Relentless about outcomes — you identify the highest‑leverage problems, remove roadblocks, and hold the bar on quality without slipping schedules
AI‑first mindset with a high bar for excellence: fluent in using AI tools to accelerate planning, execution, quality, and communication — and to inspire adoption across the team

Job Responsibility

Lead and scale a team building and enhancing Intercom’s billing, subscription, invoicing, and metering capabilities — the backbone of revenue and monetization experiences
Own and improve the reliability and operational excellence of Billing systems: on‑call quality, incident response, observability, and product health standards
Partner with Senior and Staff Engineers to shape and execute the technical strategy across subscription management, metering, invoicing, and integrations (e.g., Stripe Billing) — balancing near‑term needs with long‑term platform evolution
Collaborate deeply with Product, Design, Sales, Finance, Enterprise Systems, Analytics, and Billing Ops to prioritize the roadmap, close operational gaps, and deliver measurable business outcomes each quarter
Cultivate and manage trusted relationships with partner leaders in Finance, Enterprise Systems, and Analytics to ensure alignment on data flows, compliance, reconciliation, and business reporting needs
Drive migrations and modernization work where needed (e.g., Stripe‑first capabilities, systems parity and improvements), ensuring safe change management and robust downstream data flows
Bring clarity and alignment to priorities, tradeoffs, and timelines
set a high bar for planning, testing, and end‑to‑end quality, especially for revenue‑impacting launches
Develop and retain top talent through coaching, clear expectations, and effective delegation
scale yourself via strong tech‑lead partnerships and “coach‑and‑delegate” leadership

What we offer

Competitive salary and equity in a fast-growing start-up
We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
Regular compensation reviews - we reward great work!
Pension scheme & match up to 4%
Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
Flexible paid time off policy
Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
Cycle-to-Work Scheme
MacBooks are our standard, but we also offer Windows for certain roles when needed

Fulltime

Cfo

Location

United States , Chicago

Salary:

200000.00 - 225000.00 USD / Year

Robert Half

Expiration Date

Until further notice

Requirements

A Bachelor’s degree is required, and a CPA is preferred
10+ years of progressive and upwardly mobile accounting roles
Leadership roles in previous organizations
Experience in asset management or finance a plus

Job Responsibility

Assist in the preparation of monthly P&L statements
Manage A/R, A/P, and Payroll (using Paychex), managing a team of 5+ accounting staff
Oversee production of KPIs
Revenue and expense variance analysis
Reconcile Sage Intelligence to MAS financials
Process monthly accruals for different divisions
Reconcile accruals to cash accounting statements
Post accrued revenue and expenses to the general ledger
Oversee and generate multiple commission calculations across the firm
Generate and maintain P&L’s for additional business units and department level P&L’s

What we offer

Medical, vision, dental, life, and disability insurance
bonus

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Staff Product Manager - Billing & Reporting

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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