CrawlJobs Logo

Staff Product Manager – Trust and Safety

Germany, Berlin · Job Posted March 04, 2026
Apply Position
Job Link Share

Job Description

We’re seeking a Product Lead to lead the cross-functional teams responsible for our Trust & Safety initiatives. You’ll own the vision and product strategy that defines how we can keep our consumers as well as dealers safe and what tools we will need for our customer support team to enable smooth operations.

Job Responsibility

  • Own Trust & Safety at mobile.de, working with teams that you manage as well with stakeholders across the organisation
  • Define and communicate a multi-quarter strategy and roadmap that helps to align teams and stakeholders behind a plan
  • Be part of a cross-functional steering group for Trust & Safety at mobile.de
  • Work with our Customer Support teams to ensure they have the right tools and data to help our consumers and dealers
  • Own and expand our product KPI framework for Trust & Safety and represent the topic towards stakeholders
  • Apply technology thoughtfully (including AI/ML where it adds measurable value) to improve user experience, platform security and operations efficiency
  • Secure resources, sequence work, and ensure accountability on roadmap and OKRs
  • communicate decisions with clarity and evidence

Requirements

  • 6+ years in product management or similar position in fraud fighting (marketplaces or automotive domains are a plus)
  • Proven track record leading teams involved in Trust & Safety, ideally in a high fraud risk environment
  • Experience mentoring people and driving cross-functional teams
  • leading without managing
  • Strong data fluency: define metrics upfront, run experiments, partner with analytics and research, and make transparent trade-offs
  • Strategic, outcome-first mindset
  • skilled at prioritization under ambiguity and adapting plans as context changes
  • Excellent stakeholder management and clear, audience-appropriate communication
  • Proficiency in English and German (speaking, writing, and understanding)

What we offer

  • Recharge with 28 days of paid time off
  • Stay mobile with a €50 monthly transportation/mobility allowance
  • Keep growing with a development budget and access to coaching
  • Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
  • Learn anytime, anywhere with our online and offline library
  • Get rewarded with an attractive base salary and participation in our annual incentive plans
  • Work from anywhere - up to 20 days per year from wherever you feel most productive
  • Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Staff Product Manager – Trust and Safety

8 matching positions

Staff Product Manager – Trust and Safety

We’re seeking a Product Lead to lead the cross-functional teams responsible for ...
Location
Location
Germany , Berlin
Salary
Salary:
Not provided
adevinta.com Logo
Adevinta
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years in product management or similar position in fraud fighting (marketplaces or automotive domains are a plus)
  • Proven track record leading teams involved in Trust & Safety, ideally in a high fraud risk environment
  • Experience mentoring people and driving cross-functional teams
  • leading without managing
  • Strong data fluency: define metrics upfront, run experiments, partner with analytics and research, and make transparent trade-offs
  • Strategic, outcome-first mindset
  • skilled at prioritization under ambiguity and adapting plans as context changes
  • Excellent stakeholder management and clear, audience-appropriate communication
  • Proficiency in English and German (speaking, writing, and understanding)
Job Responsibility
Job Responsibility
  • Own Trust & Safety at mobile.de, working with teams that you manage as well with stakeholders across the organisation
  • Define and communicate a multi-quarter strategy and roadmap that helps to align teams and stakeholders behind a plan
  • Be part of a cross-functional steering group for Trust & Safety at mobile.de
  • Work with our Customer Support teams to ensure they have the right tools and data to help our consumers and dealers
  • Own and expand our product KPI framework for Trust & Safety and represent the topic towards stakeholders
  • Apply technology thoughtfully (including AI/ML where it adds measurable value) to improve user experience, platform security and operations efficiency
  • Secure resources, sequence work, and ensure accountability on roadmap and OKRs
  • communicate decisions with clarity and evidence
What we offer
What we offer
  • Recharge with 28 days of paid time off
  • Stay mobile with a €50 monthly transportation/mobility allowance
  • Keep growing with a development budget and access to coaching
  • Family first - enjoy up to 12 (non-birth parent) or 20 (birth parent) weeks of fully paid parental leave
  • Learn anytime, anywhere with our online and offline library
  • Get rewarded with an attractive base salary and participation in our annual incentive plans
  • Work from anywhere - up to 20 days per year from wherever you feel most productive
  • Prioritize your well-being with a 24/7 Employee Assistance Programme for you and your immediate family
  • Fulltime
Read More
Arrow Right

Staff Product Manager, Evaluations and Automation

The Staff Product Manager, Evals & Automation, reporting to the Product Lead, Pa...
Location
Location
United States
Salary
Salary:
194000.00 - 239000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 9+ years of Product Management experience, or 6+ years with a BS/MS with significant work in payments, risk/fraud, chargebacks/, or marketplace integrity
  • Demonstrated experience working with model-driven systems, evaluation frameworks, experimentation, and decisioning under uncertainty
  • Strong intuition for long-tail risk problems, false positives, and the unintended consequences of sampling and labeling strategies
  • Systems thinker who can design learning loops that scale globally and remain robust as adversarial behavior evolves
  • Highly data-literate: comfortable working with loss curves, precision/recall tradeoffs, operational metrics, and model performance diagnostics
  • Systems thinker with the ability to architect modular processes that scale globally
  • Ability to make principled, high-judgment decisions in ambiguous, high-stakes environments
  • Takes ownership of multiple product areas or one with significant impact, establishing clear expectations, driving communication, quality and timely delivery
  • Experience designing end-to-end user experiences that balance risk mitigation with customer empathy
  • Adapts communication style according to the audience across teams, extended stakeholders and leadership
Job Responsibility
Job Responsibility
  • Define the product vision, strategy, and execution for critical evaluation workflows for risk detection & mitigation
  • Design principled evaluation frameworks that determine the right size and shape of holdouts, control groups, and manual review samples—without degrading model performance or decision quality
  • Drive automation that meaningfully reduces manual reviews, operational burden, and customer friction, while preserving the labels and signals required to keep models accurate and resilient over time
  • Review how models, holdouts, and manual reviews interact across the decisioning funnel—examining false positives, label coverage, approval lift, and downstream loss impact
  • Work closely with Data Science, Machine Learning, Risk Engineering, and Operations to understand where current evaluation approaches over-sample good users, introduce bias, or create unnecessary friction
  • Define the end-to-end product vision for risk evaluations and learning loops, building a multi-year roadmap that balances statistical rigor, operational efficiency, customer experience, and regulatory expectations
  • Own requirements and execution for systems that: Dynamically size and manage holdouts
  • Optimize when and how manual reviews are invoked
  • Preserve high-quality labels without over-reliance on human review
  • Enable faster, safer iteration on risk models and policies
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Staff Product Manager - ADAS Portfolio & Cost Optimization

Staff Product Manager to help lead complexity and cost‑reduction initiatives acr...
Location
Location
United States , Warren
Salary
Salary:
Not provided
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of product management or closely related experience, with demonstrated ownership of complex, cross‑functional initiatives
  • Proven ability to operate at both strategic and execution levels, establishing durable frameworks while driving tangible outcomes
  • Strong analytical and financial acumen, with experience evaluating cost, complexity, and value trade‑offs
  • Exceptional written and verbal communication skills, with the ability to influence senior stakeholders through clear, data‑driven narratives
  • Demonstrated success navigating ambiguity and complex organizational dynamics in large, matrixed organizations
  • Ability to work independently, exercise sound judgment, and proactively identify and resolve risks
  • Comfort engaging deeply with technical concepts and translating them for non‑technical audiences
Job Responsibility
Job Responsibility
  • Lead portfolio‑level initiatives focused on reducing system complexity and cost while preserving customer value, safety performance, and long‑term scalability across GM’s autonomous driving products
  • Define and maintain product frameworks that clarify scope, content expectations, decision rights, and trade‑off mechanisms across global AV programs
  • Partner with engineering, finance, purchasing, and program teams to evaluate cost, capability, and timing trade‑offs, manage deviations, and drive alignment to approved product strategies
  • Coordinate cross‑enterprise stakeholders to ensure a cohesive and scalable autonomous driving roadmap across regions, vehicle platforms, and technology generations
  • Translate strategic objectives into clear product narratives, requirements, and success metrics that guide execution teams and investment decisions
  • Serve as a trusted product liaison to adjacent organizations, ensuring alignment on AV content, sequencing, and expectations globally
  • Communicate product strategy, risks, and progress to senior leadership with clarity, data, and structured recommendations
  • Identify emerging risks and opportunities across the portfolio and proactively drive mitigation, simplification, or course correction
What we offer
What we offer
  • medical
  • dental
  • vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • tuition assistance programs
  • Fulltime
Read More
Arrow Right

Product Manager, Relevance and Personalization

Airbnb was born in 2007 when two hosts welcomed three guests to their San Franci...
Location
Location
United States , San Francisco
Salary
Salary:
232000.00 - 282000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years of product management experience, with at least 3 years on ML, search, recommendations, or AI-powered products at scale
  • Track record of owning strategy and roadmap for technically complex systems — not just managing features, but setting direction and making hard prioritization calls
  • Strong experimentation fluency: comfortable designing A/B tests, interpreting counterfactual results, and reasoning about proxy metrics vs. long-term outcomes
  • Experience working on two-sided marketplaces or platforms where you balanced supply-side and demand-side tradeoffs
  • Ability to earn the respect of Staff and Principal-level engineers and researchers — you don't need to write code, but you need to engage at a level that builds credibility
  • Clear, structured communicator who can distill complex technical tradeoffs for executives and translate strategic intent into actionable guidance for engineers
  • Experience with LLM-based products in production — ideally involving evaluation challenges, latency constraints, or safety and guardrail work (preferred)
  • Familiarity with reinforcement learning, contextual bandits, or explore/exploit frameworks in a product context (preferred)
  • Background working alongside applied researchers or with teams that publish externally (preferred)
Job Responsibility
Job Responsibility
  • Define and drive the roadmap for Airbnb's relevance and personalization platform — from natural language query understanding to multi-turn, context-aware discovery experiences
  • Make prioritization calls that balance multiple competing objectives: guest experience, host success, revenue, fairness, and marketplace health
  • Partner with ML engineers and applied researchers to shape model strategy, evaluation frameworks, and experimentation design
  • Align cross-functional partners — Guest, Host, MarTech, Trust & Safety, Customer Support — on shared goals and sequencing
  • Drive the Tripcycle vision: ensuring R&P's intelligence layer connects across the full trip lifecycle, from inspiration through post-trip
  • Design and oversee A/B experiments with rigorous metric design and long-term effect measurement
  • Translate complex technical tradeoffs into clear decisions for engineering teams and concise narratives for leadership
  • Foster an environment where engineers and product managers collaborate on building the future
  • Stay close to guests and hosts: synthesize user research, marketplace data, and competitive signals to sharpen your intuition and refine strategy
What we offer
What we offer
  • Bonus
  • Equity
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

Staff Medical Product Manager

We’re hiring a Staff Medical Product Manager to help lead strategy and execution...
Location
Location
Canada , Toronto
Salary
Salary:
130000.00 - 150000.00 CAD / Year
fullscript.com Logo
Fullscript
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in product management or a related role in software, digital health, or healthtech
  • A background in clinical sciences—either through a graduate degree (MD, ND, NP, DO, PharmD) or 10+ years of relevant integrative medicine or industry experience in a clinical support role in healthtech
  • Experience bridging medical topics with confidence to non-medical colleagues, and the ability to represent the clinician perspective in product and strategy conversations
  • Strong technical literacy—comfortable working with data scientists, ML engineers, and backend developers
  • Experience in high-growth or startup environments where speed, ambiguity, and ownership are the norm
  • Strong cross-functional leadership, clear communication, and excellent judgment
  • A builder’s mindset—you can work autonomously, create clarity in ambiguity, and ship meaningful outcomes fast
Job Responsibility
Job Responsibility
  • Support strategy and delivery for high-impact product initiatives focused on improving care delivery and patient outcomes
  • Translate practitioner and patient needs into scalable product opportunities, collaborating closely with Product, Design, Engineering, and Data
  • Apply technical fluency in backend systems, ML, and data architecture to inform product decisions and system design
  • Support the development and validation of AI/ML models, helping ensure medical accuracy, safety, and utility
  • Help evolve our clinical data infrastructure to support research, personalization, and feature development
  • Serve as a trusted voice in strategic product conversations—bringing clinical context, clear judgment, and a focus on outcomes
  • Collaborate with Clinical Research, Marketing, and Product teams to ensure our features are both credible and clearly communicated
What we offer
What we offer
  • Generous PTO and competitive pay
  • Fullscript’s RRSP match program for financial health
  • Flexible benefits package and workplace wellness program
  • Training budget and company-wide learning initiatives
  • Discount on Fullscript catalog of products
  • Fulltime
Read More
Arrow Right

Assistant Director of Security and Safety

Assists the Director of Loss Prevention in managing the daily functions of the d...
Location
Location
United States , Rancho Mirage
Salary
Salary:
73000.00 - 99000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the security/loss prevention or related professional area
  • OR 2-year degree from an accredited university in Criminal Justice or related major
  • 2 years experience in the security/loss prevention or related professional area
Job Responsibility
Job Responsibility
  • Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures
  • Trains staff in established emergency procedures and implements accident and fire prevention procedures
  • Position focuses on ensuring guest and employee satisfaction while achieving the operating budget
  • Assists in the development and implementation of emergency procedures
  • Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance
  • Comply with policies on proper investigative procedures for loss of property assets
  • Maintain proper documentation of property patrols
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
  • Implements action plans to monitor and control risk
  • Fulltime
Read More
Arrow Right

Senior/Staff Product Manager - AV HMI

As the Product Manager for Super Cruise AV HMI, you will build the next generati...
Location
Location
United States , Austin; Milford
Salary
Salary:
106600.00 - 245000.00 USD / Year
gm.com Logo
General Motors
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years (Senior) or 5+ years (Staff) product management or related industry experience
  • Deep understanding of HMI software stacks, UI frameworks, or embedded systems
  • Ability to understand the latency and reliability constraints of automotive hardware
  • Strong skills in deriving actionable insights from user research, simulator studies, and fleet data
  • Exceptional ability to translate highly technical autonomous driving concepts into intuitive consumer-facing value propositions and clear engineering requirements
  • Comfortable navigating the ambiguity of autonomy regulations and the evolving landscape of HMI requirements
Job Responsibility
Job Responsibility
  • Define the long-term product vision and roadmap for Super Cruise HMI
  • Lead strategies for visual cues (lighting/UI), non-visual cues (spatial audio/haptics), and the logic governing how these modes work
  • Own the transitions between states, defining the requirements for engagement, disengagement, and take-over requests
  • Drive the roadmap for how the vehicle communicates its perception of the world—transforming complex sensor data into intuitive 3D visualizations
  • Define the ecosystem for driver preferences, ensuring the HMI adapts to individual needs
  • Act as the primary bridge between Human Factors, Design, Software, and Safety teams
  • Establish and track KPIs for HMI effectiveness, including driver reaction times, system trust scores, and engagement rates
  • Communicate the HMI strategy and progress to executive leadership
What we offer
What we offer
  • medical
  • dental
  • vision
  • Health Savings Account
  • Flexible Spending Accounts
  • retirement savings plan
  • sickness and accident benefits
  • life insurance
  • paid vacation & holidays
  • tuition assistance programs
  • Fulltime
Read More
Arrow Right

Assistant Director of Security and Safety

Assists the Director of Loss Prevention in managing the daily functions of the d...
Location
Location
United States , Marina del Rey
Salary
Salary:
73000.00 - 99000.00 USD / Year
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or GED
  • 4 years experience in the security/loss prevention or related professional area
  • OR 2-year degree from an accredited university in Criminal Justice or related major
  • 2 years experience in the security/loss prevention or related professional area
Job Responsibility
Job Responsibility
  • Assists the Director of Loss Prevention in managing the daily functions of the department to ensure protection of property assets, employees, guests and property
  • Maintains logs, certifications and documents required by law and Standard Operating Procedures
  • Trains staff in established emergency procedures and implements accident and fire prevention procedures
  • Focuses on ensuring guest and employee satisfaction while achieving the operating budget
  • Assists in the development and implementation of emergency procedures
  • Collaborates with the Director of Loss Prevention on ways to continually improve departmental performance
  • Comply with policies on proper investigative procedures for loss of property assets
  • Maintain proper documentation of property patrols
  • Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others
  • Implements action plans to monitor and control risk
What we offer
What we offer
  • Relocation Assistance Available
  • Fulltime
Read More
Arrow Right