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As a Staff Product Manager – Navigation Experience, you will own and evolve a significant part of the navigation products deployed in future GM vehicles. This includes GM’s primary navigation experience, as well as key integrations with other GM experiences like charging, OnStar, AI voice assistant, and GM mobile apps. This role is critical because the scope of this product experience is large, will impact all of our customers, and will operate at a very large scale. You will be accountable for managing integrating the core navigation experience with other GM services, as well as product health, quality, customer experience, roadmap evolution, and lifecycle management.
Job Responsibility:
Own the end-to-end product lifecycle for a significant part of GM’s future navigation experience, including integration of GM services like charging, OnStar, voice assistant, and mobile
Serve as the single-point product owner for defined parts of the navigation experience, accountable for product quality, reliability, customer satisfaction, and roadmap execution
Define and drive portions of the product strategy and roadmap for navigation at GM, including feature evolution, version upgrades, issue resolution, and continuous improvement
Act as the primary interface with external navigation vendors, managing partnerships, contractual deliverables, escalations, roadmap alignment, and performance
Collaborate closely with Engineering, Design, Program Management, Strategic Partnerships, Purchasing, Chief Engineers, and Operations to deliver high-quality navigation experiences across vehicle programs
Identify, prioritize, and resolve customer-impacting issues in production, balancing speed, quality, and long-term architectural considerations
Use data, telemetry, customer feedback, and market insights to drive informed product decisions and continuous improvements
Clearly communicate product direction, tradeoffs, risks, and progress to executive and cross-functional stakeholders
Ensure the navigation experience aligns with GM’s broader software & services, vehicle products, and customer experience strategies
Review and content approval for Vehicle Owner's manual Navigation sections
Author clear, structured product vision, product strategy, and PRD documents that align teams around goals, scope, priorities, and execution plans
Translate complex product and technical concepts into compelling narratives that drive alignment across Engineering, Design, Program, and cross-functional stakeholders
Drive alignment with Marketing and Communications departments for product launch
Present product direction, tradeoffs, and roadmaps effectively to senior leadership, influencing decision-making and securing alignment and buy-in
Facilitate working sessions and reviews using written artifacts as the primary mechanism for clarity, accountability, and execution
Requirements:
7+ years of experience in software or digital product management, with ownership of customer-facing products at scale
Proven experience managing complex, technology-driven products with multiple stakeholders and dependencies
Experience working with external technology vendors or platform partners, including roadmap alignment and issue escalation
Strong understanding of navigation, mapping, location-based services, GPS/GNSS systems, or adjacent domains (e.g., mobility, automotive software, embedded systems)
Demonstrated ability to manage products in the early stages of development and in production environments
Experience balancing customer needs, technical constraints, business priorities, and contractual obligations
Strong analytical skills, with the ability to use data and metrics to guide prioritization and measure success
Excellent written and verbal communication skills, with the ability to clearly articulate product vision, strategy, and tradeoffs
Demonstrated excellence in written product communication, including product vision documents, product strategy narratives, PRDs, and executive-level briefs
Proven ability to tell a compelling product story, tailoring depth and framing for both working teams and senior leadership audiences
Strong experience using writing as a primary tool for alignment, decision-making, and execution in complex product environments
Ability to synthesize business, technical, and customer inputs into clear, persuasive, and well-structured written artifacts
Nice to have:
10+ years of experience in automotive, embedded systems, or large-scale platform products
Experience in navigation, mapping, or other geospatial services
Experience working with commercial mapping/navigation providers
Experience managing products in the early stages of product development, including managing customer-facing trade-offs and launch planning
Familiarity with in-vehicle software ecosystems, infotainment systems, or connected vehicle platforms