Staff Product Engineer, AI Job at Intercom (London)

Staff AI Engineer

As a Staff AI Engineer on our AI Engineering team, you will be responsible for b...

Location

India

Salary:

Not provided

Apollo.io

Expiration Date

Until further notice

Requirements

10+ years of software engineering experience with a focus on production systems
1.5+ years of hands-on LLM experience (2023-present) building real applications with GPT, Claude, Llama, or other modern LLMs
Demonstrated experience building customer-facing, scalable LLM-powered products with real user usage
Experience building multi-step AI agents, LLM chaining, and complex workflow automation
Deep understanding of prompting strategies, few-shot learning, chain-of-thought reasoning, and prompt optimization techniques
Expert-level Python skills for production AI systems
Strong experience building scalable backend systems, APIs, and distributed architectures
Experience with LangChain, LlamaIndex, or other LLM application frameworks
Proven ability to integrate multiple APIs and services to create advanced AI capabilities
Experience deploying and managing AI models in cloud environments (AWS, GCP, Azure)

Job Responsibility

Design and Deploy Production LLM Systems
Agent Development
Prompt Engineering Excellence
System Integration
Evaluation & Quality Assurance
Performance Optimization
Cross-functional Collaboration

Staff AI Engineer

As a Staff AI Engineer on our AI Engineering team, you will be responsible for b...

Location

United States

Salary:

200000.00 - 280000.00 USD / Year

Apollo.io

Expiration Date

Until further notice

Requirements

8+ years of software engineering experience with a focus on production systems
1.5+ years of hands-on LLM experience (2023-present) building real applications with GPT, Claude, Llama, or other modern LLMs
Demonstrated experience building customer-facing, scalable LLM-powered products with real user usage
Experience building multi-step AI agents, LLM chaining, and complex workflow automation
Deep understanding of prompting strategies, few-shot learning, chain-of-thought reasoning, and prompt optimization techniques
Expert-level Python skills for production AI systems
Strong experience building scalable backend systems, APIs, and distributed architectures
Experience with LangChain, LlamaIndex, or other LLM application frameworks
Proven ability to integrate multiple APIs and services to create advanced AI capabilities
Experience deploying and managing AI models in cloud environments (AWS, GCP, Azure)

Job Responsibility

Design and Deploy Production LLM Systems
Create sophisticated AI agents that can chain multiple LLM calls, integrate with external APIs, and maintain state across complex workflows
Develop and optimize prompting strategies
Build robust APIs and integrate AI capabilities with existing Apollo infrastructure and external services
Implement comprehensive evaluation frameworks, A/B testing, and monitoring systems
Optimize for cost, latency, and scalability across different LLM providers and deployment scenarios
Work closely with product teams, backend engineers, and stakeholders to translate business requirements into technical AI solutions
Build sophisticated multi-agent systems that can reason, plan, and execute complex sales workflows
Develop systems that maintain conversational context across complex multi-turn interactions
Build scalable large language model and agentic platforms

What we offer

equity
company bonus or sales commissions/bonuses
401(k) plan
at least 10 paid holidays per year, flex PTO, and parental leave
employee assistance program and wellbeing benefits
global travel coverage
life/AD&D/STD/LTD insurance
FSA/HSA and medical, dental, and vision benefits

Fulltime

Staff AI Developer Productivity Engineer

This is a staff-level, hands-on role at the intersection of Developer Productivi...

Location

United Kingdom , London OR Chester

Salary:

Not provided

Equals Group PLC

Expiration Date

Until further notice

Requirements

8+ years in software engineering with a track record of building internal developer tooling/DevEx (CLI/IDE plugins, bots, internal services or web apps)
Strong proficiency in TypeScript/Node.js, C#/.NET and front-end experience with React/Next.js
Hands-on LLM integration: prompting, tool/function calling, retrieval (embeddings/vector stores) and basic evaluation of quality
Solid understanding of CI/CD, test strategy and code-quality tooling
able to design fast inner loops and reliable pipelines
Product mindset: discovery interviews, hypothesis-driven experiments, before/after evaluation and clear business cases
Excellent communication and influence skills
comfortable enabling teams via docs, workshops and remote office hours
A role model for our values: Make it happen
Succeed together

Job Responsibility

AI-first discovery roadmap - Interview engineers, analyse telemetry and prioritise the highest-leverage opportunities across coding, review, testing, releases and knowledge flows. Set baselines and target deltas and maintain a transparent backlog/roadmap grounded in measurable outcomes
Ship internal tools - Build and maintain AI-augmented dev tools across IDE/CLI, GitHub, Slack, Notion, Retool and internal web apps that reduce manual effort and cycle time
Agentic flows across the SDLC - Design structured, agentic workflows (including MCP and tool-use with human-in-the-loop gates) to improve code authoring/review, test creation/selection and the release, incident response and onboarding processes
Frontier scouting & evaluation - Continuously experiment with cutting-edge AI models, frameworks and runtimes
run short, hypothesis-driven pilots with clear success criteria and developer-fit assessments
productionise successful approaches
Automation pipelines - Implement LLM-assisted and AST-based code-mod workflows for migrations, boilerplate generation, test creation and docs updates
Enablement & change management - Drive adoption with playbooks, golden prompts, demos, office hours and a champions network across build teams
measure usage and satisfaction and iterate

What we offer

25 days holiday per year + your birthday off
Opportunities for progression, development and learning new skills - £250 towards the cost of learning & development
Free onsite Nuffield Health gym & pool (London) and discounted gym membership elsewhere
GetActive with Aviva - Health and Wellbeing discounts on services and products
Interbank currency rates on travel money and international transfers
Bupa Private Healthcare
Free Eye Test and £50 up to the cost of glasses
EAP Service - Mental Health Services
Life Assurance Policy - x3 annual salary
Contributory pension scheme

Senior / Staff Software Engineer (Product)

Koah Labs is building the ad network to power the next generation of AI-native p...

Location

United States , San Francisco

Salary:

150000.00 - 300000.00 USD / Year

Koah Labs

Expiration Date

Until further notice

Requirements

Have experience building and scaling production quality systems and experiences
Are comfortable working across the stack, tackling new tasks out of your comfort zone, and can handle ambiguity
Work well in-person and enjoy fast feedback loops
Enjoy breaking down problems and testing your hypotheses
Get excited about end-to-end ownership within high agency environments
Have been a startup founder or an early-stage engineer

Job Responsibility

Lead initiatives across the stack, with high agency in product direction and technical design
Dive deeply into technically challenging and rewarding work, whether it is optimizing our matching algorithms or creating world class experiences that reach millions of users
Partner with cross functional stakeholders in data and GTM to drive product direction that our customers need
Embrace an experimentation mindset - we are constantly trying to learn about how users are interacting with AI-native products, and use data from these experiments to drive our work.

What we offer

Meaningful Equity
Offers Bonus

Fulltime

Senior / Staff Product Engineer (AI)

At Linear, we are on a mission to bring magic back to software. To empower produ...

Location

United States

Salary:

Not provided

Linear

Expiration Date

Until further notice

Requirements

Experience building and deploying AI systems to production
Work with product and design to prototype and iterate on intelligent workflows and user interactions
Design backend services to power natural language interfaces, smart suggestions, agentic workloads
Optimize prompts, fine-tune model behavior, and evaluate performance
Help to guide our agent platform
Contribute to the architecture for AI-integration infrastructure that’s reliable and privacy-aware
Tech: TypeScript and Node.js for backend services
GraphQL APIs and WebSocket-based real-time sync
Public and private AI models
temporal for async workloads

Job Responsibility

Build AI-powered product features that feel native, fast, and delightful to use
Work with product and design to prototype and iterate on intelligent workflows and user interactions
Design backend services to power natural language interfaces, smart suggestions, agentic workloads, and more
Optimize prompts, fine-tune model behavior, and evaluate performance
Help to guide our agent platform, allowing third parties to bring agents into the core Linear experience as teammates
Contribute to the architecture for AI-integration infrastructure that’s reliable and privacy-aware

What we offer

Interesting and challenging work
Work-life balance
Competitive salary and equity
Employee-friendly equity terms (early exercise, extended exercise)
Paid lunch and coffee during workdays
Work remotely, no commuting to the office
Paid co-working space/desk at an office
Health, dental, and vision insurance (US)
Regular team events and off-sites
5 weeks of paid vacation

Fulltime

Staff AI Product Manager

At Mirakl, we are embedding state-of-the-art foundation models into our SaaS pla...

Location

France , Paris; Bordeaux

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

7+ years of SaaS product management, with deep technical ownership over AI/ML features
MSc/PhD in Computer Science, Machine Learning, or equivalent hands-on expertise
Strong technical fluency in GenAI ecosystems: LLMs, fine-tuning, RAG systems, embeddings, structured output modeling
Hands-on experience working with AI/ML teams on model lifecycle: evaluation, A/B testing, fine-tuning, and post-deployment monitoring
Analytical and experimental mindset: you know how to validate an LLM product beyond demos
Familiarity with computer vision pipelines, data labeling ops, or human-in-the-loop AI systems
Fluent in French and English

Job Responsibility

Own end-to-end AI product strategy and execution for Catalog transformer (attribute extraction, translation, enrichment, and media improvement & moderation) across Mirakl products
Own the integration and evaluation of GenAI models, ensuring quality, reliability, and performance
Drive experimentation with GenAI tooling and scalable deployments
Implement and improve processes for AI squads and between Data Scientist and product Squads
Drive cross-functional collaboration with AI researchers / Datascientist, PM, designers, and engineers to deliver impactful features
Collaborate on AI infra choices (modeling, retrieval stores, quality monitoring)
Help recruiting and training other PM AI
Build internal tooling and evaluation pathways to enable Sales and CS teams to showcase GenAI capabilities
Popularize and promote our AI solutions to facilitate adoption by our customers and prospects by acting as an expert

Staff AI Product Manager

At Mirakl, we are embedding state-of-the-art foundation models into our SaaS pla...

Location

France , Paris; Bordeaux

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

7+ years of SaaS product management, with deep technical ownership over AI/ML features
MSc/PhD in Computer Science, Machine Learning, or equivalent hands-on expertise
Strong technical fluency in GenAI ecosystems: LLMs, fine-tuning, RAG systems, embeddings, structured output modeling
Hands-on experience working with AI/ML teams on model lifecycle: evaluation, A/B testing, fine-tuning, and post-deployment monitoring
Analytical and experimental mindset: you know how to validate an LLM product beyond demos
Familiarity with computer vision pipelines, data labeling ops, or human-in-the-loop AI systems
Fluent in French and English

Job Responsibility

Own end-to-end AI product strategy and execution for Catalog transformer (attribute extraction, translation, enrichment, and media improvement & moderation) across Mirakl products
Own the integration and evaluation of GenAI models, ensuring quality, reliability, and performance
Drive experimentation with GenAI tooling and scalable deployments
Implement and improve processes for AI squads and between Data Scientist and product Squads
Drive cross-functional collaboration with AI researchers / Datascientist, PM, designers, and engineers to deliver impactful features
Collaborate on AI infra choices (modeling, retrieval stores, quality monitoring)
Help recruiting and training other PM AI
Build internal tooling and evaluation pathways to enable Sales and CS teams to showcase GenAI capabilities
Popularize and promote our AI solutions to facilitate adoption by our customers and prospects by acting as an expert

Staff AI Product Manager

At Mirakl, we are embedding state-of-the-art foundation models into our SaaS pla...

Location

France , Paris, Bordeaux

Salary:

Not provided

Mirakl

Expiration Date

Until further notice

Requirements

7+ years of SaaS product management, with deep technical ownership over AI/ML features
MSc/PhD in Computer Science, Machine Learning, or equivalent hands-on expertise
Strong technical fluency in GenAI ecosystems: LLMs, fine-tuning, RAG systems, embeddings, structured output modeling
Hands-on experience working with AI/ML teams on model lifecycle: evaluation, A/B testing, fine-tuning, and post-deployment monitoring
Analytical and experimental mindset: you know how to validate an LLM product beyond demos
Familiarity with computer vision pipelines, data labeling ops, or human-in-the-loop AI systems
Fluent in French and English

Job Responsibility

Product Strategy : Own end-to-end AI product strategy and execution for Catalog transformer (attribute extraction, translation, enrichment, and media improvement & moderation) across Mirakl products
Own the integration and evaluation of GenAI models, ensuring quality, reliability, and performance
Drive experimentation with GenAI tooling and scalable deployments
Product Management & ownership: Implement and improve processes for AI squads and between Data Scientist and product Squads
Drive cross-functional collaboration with AI researchers / Datascientist, PM, designers, and engineers to deliver impactful features
Collaborate on AI infra choices (modeling, retrieval stores, quality monitoring)
Help recruiting and training other PM AI
Product evangelisation : Build internal tooling and evaluation pathways to enable Sales and CS teams to showcase GenAI capabilities
Popularize and promote our AI solutions to facilitate adoption by our customers and prospects by acting as an expert

Staff Product Engineer, AI

Intercom

Location:
United Kingdom , London

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
December 26, 2025

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Staff Product Engineer, AI

Intercom

Location:United Kingdom , London

Category:IT - Software Development

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:December 26, 2025

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Job Posted:
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