Staff Product Designer Job at Norm AI (New York City)

Staff Product Designer

Norm AI

Location:
United States , New York City

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

200000.00 - 240000.00 USD / Year

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Job Description:

We’re at a pivotal moment: our AI is powerful, but now we need to make it intuitive, trustworthy, and indispensable to a wider audience. As a Staff Product Designer, reporting directly to the CEO of Norm Ai, you'll architect the bridge between these worlds, transforming complex AI capabilities into intuitive, trustworthy experiences that define the future of enterprise software. You'll take ownership of our product's design landscape, leading the creation of AI-driven interfaces that don't just meet user needs—they anticipate them. This role transcends traditional UI/UX, challenging you to pioneer new interaction models that balance automation with human agency, making complex workflows feel effortless while maintaining the depth and power our enterprise users demand.

Job Responsibility:

Spearhead the product design cycle for new features and products, from initial research through prototyping, interaction design, and usability testing
Define and implement groundbreaking AI UX patterns that set new standards for human-AI interaction
Develop and evolve scalable design systems that ensure consistency across products while enabling rapid innovation
Partner with AI engineering, software engineering, legal engineering, customer success, and leadership to embed design thinking into our product development DNA
Lead user research initiatives to deeply understand customer workflows and translate insights into actionable design decisions
Champion a user-first mindset while balancing business objectives and technical constraints
Establish design processes that thrive within our engineering-driven culture

Requirements:

7+ years of product design experience, ideally with significant focus on enterprise SaaS and B2B products
Proven track record of designing AI-driven experiences or deep knowledge of AI interaction models
Strong portfolio showcasing enterprise software design work, including complex workflows and data visualization
Mastery of design and prototyping tools, particularly Figma
Deep understanding of UX principles, information architecture, and interaction design
Experience building and evolving design systems in fast-paced environments
Excellence in visual design, including typography, color theory, and layout
Outstanding communication skills with the ability to advocate for and articulate design decisions
Bachelor's Degree in Product Design, HCI, Interaction Design, or related field
AI Fluency: Norm Ai expects all team members to be fluent in AI. Successful candidates actively use AI in their day-to-day work to support thinking, creation, and problem-solving. They use it to improve the quality and speed of their work and to continuously refine how work gets done end-to-end. Candidates should be prepared to demonstrate and discuss their AI usage throughout the interview process, including concrete examples of tools, workflows, and outcomes. We look for practical, hands-on experience, not theoretical familiarity.

Nice to have:

Experience designing for highly regulated industries (finance, healthcare, enterprise IT)
Background in service design and enterprise-level workflow optimization
Proficiency with analytics tools for tracking user behavior and measuring design impact
Experience leading design teams or mentoring other designers

What we offer:

Equity compensation
401(k) plan with an employer match
Top-tier insurance coverage, encompassing health, dental, hospital, accident, and vision plans
Relocation reimbursement for candidates needing to relocate to NYC
Fast-paced learning environment where professional growth is constant

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

Work Type:

Hybrid work

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