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We’re seeking a Staff Product Designer to lead end-to-end design for our Product Infrastructure team. This team is responsible for building the core foundations that will transform Valon’s in-house mortgage servicing platform into a scalable, flexible SaaS product for any servicer. Your work will empower other product teams to move faster and with greater quality, driving critical impact on Valon’s business. You'll partner closely with cross-functional stakeholders to untangle complex problems and deliver elegant, user-centered solutions. This role is for someone who excels in execution, thrives in ambiguity, moves with urgency, and leads by example.
Job Responsibility:
Lead end-to-end design of foundational platform capabilities, reusable patterns, and our design system, enhancing usability and accelerating product development across the organization
Contribute to product strategy, bringing a strong user-centered perspective and helping the team identify the most important initiatives to work on and why
Drive deep user understanding through quantitative and qualitative research—serving the needs of mortgage servicing operators, deployment strategists, and technical teams alike
Partner closely with cross-functional partners and other internal product teams to identify shared requirements and deliver generalized tools and systems that solve for broad use cases, reduce redundancy, and promote consistency
Mentor designers and cross-functional partners, fostering a culture of collaboration and continuously raising the bar for product quality and craft
Requirements:
3+ years of product design experience, preferably in a D2C fintech environment
A portfolio showcasing strong design fundamentals, systems thinking, and a user-centered approach to solving complex problems
Track record of shipping and iterating on end-to-end product experiences, from concept to launch and beyond
Ability to navigate ambiguity with confidence, bringing clarity and structure to evolving product spaces
Excellent communication and organizational skills, with a collaborative mindset and attention to detail
User Empathy and Advocacy
Strong Communication and Collaboration
Critical Thinking and Thought Partnership
Humble and Growth-Oriented Mindset
Balanced Approach
Startup Mindset
Nice to have:
Familiarity with LLM/Generative AI tools
Experience designing workflows, internal tools, or B2B SaaS products
Familiarity with user research, usability testing, and data-driven design decisions
What we offer:
competitive salary with a meaningful stake in the company via equity
401k plan
comprehensive medical, dental, & vision benefits
pre-tax deductions for public transportation, rideshare services, and parking expenses
Company wide orientation
other learning & development opportunities
regular review cycles that feature 360 degree feedback
quarterly budgets for team and company outings
flexible paid time off
sick days
11 company holidays
12 weeks off for both birthing and non-birthing parents - fully paid