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Our Mission and Opportunity: Early education is one of the most important determinants of childhood outcomes, a critical support for working families, and a $175B market that remains underserved by modern technology. Brightwheel is the largest, fastest growing, and most loved platform in early ed, trusted by millions of educators and families every day. We are a three-time Cloud 100 company, backed by top investors including Addition, Bessemer, Emerson Collective, Lowercase Capital, Notable Capital, and Mark Cuban. Our Team: Our team is passionate, talented, and customer-focused. We embody our Leadership Principles in our work and culture. We are a distributed team with remote employees across every US time zone, as well as select offices in the US and internationally. Who You Are: You’re a Staff Product Designer who brings clarity, momentum, and strong product judgment to complex problem spaces. You lead through influence, align teams around a shared vision, and help the organization make better decisions, faster. You combine deep customer empathy with systems thinking, using both to shape strategy and elevate execution across multiple teams and initiatives. You’re comfortable making tradeoffs, navigating ambiguity, and pushing work toward outcomes that matter for educators. You raise the bar for design quality not just through your craft, but through the standards you set and the clarity you bring.
Job Responsibility:
Own design strategy and execution across critical Education product areas, driving cohesion and quality across multiple teams and initiatives
Create clarity in ambiguous problem spaces by defining vision, framing tradeoffs, and aligning partners around a shared direction
Lead AI-first exploration and delivery, shaping how emerging technologies are translated into responsible, scalable product experiences for educators
Influence prioritization and decision-making across Education and Core pods, unblocking teams and accelerating progress without formal authority
Set and uphold a high bar for design craft, speed, and product thinking
raise quality through mentorship, feedback, and example
Partner deeply with product, engineering, and research leadership to uncover insights, define strategy, and deliver outcomes that move educator impact metrics
Evolve brightwheel’s design systems, patterns, and practices to reduce complexity and scale high-quality decision-making
Requirements:
8+ years of experience as a product designer, with a track record of driving strategy, execution, and quality across multiple teams or product lines
Shipped high-impact product experiences across complex, multi-surface systems, often spanning multiple teams or product lines
Led ambiguous, zero-to-one or transformation initiatives by defining vision, aligning stakeholders, and driving execution end-to-end with urgency
Demonstrated strong product judgment and craft excellence, consistently balancing user needs, business goals, and technical constraints
Influenced roadmap direction and product decisions through close partnership with product, engineering, and executives
Acted as a force multiplier within a design organization by mentoring designers, raising quality standards, and shaping team culture
Designed and shipped across mobile and web platforms, maintaining cohesion and usability at scale
Leveraged AI to improve personal and organizational workflows and decision-making, while shaping and shipping AI-powered product experiences for customers
What we offer:
Equity
Comprehensive medical, dental, and vision coverage
Generous paid parental leave
Flexible PTO
Local retirement or savings plans (e.g., 401(k) in the U.S.)