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Patreon is looking for a Staff Product Designer for the Payments team. The team makes it easy for creators to get paid, fans to pay, and everyone to trust that money is flowing reliably, transparently, and on time. The team owns core experiences across fan checkout and billing, creator payouts, tax and compliance surfaces, and the foundational payments platform that powers reliability, performance, and scale. In this role, you’ll mentor a product designer working across Payments Platform and Payments Core Experience and partner closely with PM, Eng, and Data to define the roadmap and deliver high‑quality, reliable payments experiences for creators and fans.
Job Responsibility:
Mentor a product designer working across the Payments Platform and Payments Core Experience
Set a high bar for UX and visual craft across payments flows and tools, and give clear, actionable feedback on work in progress
Plan projects and determine how to delegate amongst your team
Be hands on, owning end‑to‑end design for key projects, from problem framing and flows through interaction design, prototypes, and high‑fidelity visuals
Partner with Product and Engineering leads to define Payments north stars, success metrics, and roadmap sequencing for H1/H2
Use research, product data, and support signals to inform priorities and iterate on designs
Ensure the core journeys your teams own feel clear, trustworthy, and modern across web and mobile
Collaborate with other design leaders so payments and tax experiences feel cohesive across Insights, Creator Success, and other surfaces product areas
Contribute to and leverage design systems and shared patterns to deliver scalable, consistent payments solutions
Build strong cross‑functional alignment by clearly communicating design decisions, trade‑offs, and recommendations to working teams and leadership
Help the broader company understand the “why” behind the Payments roadmap and the creator and fan problems we’re solving
Get out ahead of the near-term roadmap and discover future opportunities through product vision initiatives that you propose and manage
Requirements:
7+ years of product design experience
At least 1 year of managing designers or leading them informally with strong mentorship responsibilities
Proven track record shipping high‑impact, end‑to‑end product work in complex domains (ideally payments, fintech, or other mission‑critical systems)
Comfortable in a “player‑coach” setup, balancing people management with hands‑on IC work
Deep commitment to interaction and visual craft, especially in flows where clarity, trust, and correctness are critical
Ability to simplify complex systems into clear, understandable experiences
Experience working with or contributing to design systems to deliver scalable, consistent solutions
Strong product intuition
able to define problems, form hypotheses, and use qualitative and quantitative signals to guide decisions
Experience connecting design work to measurable outcomes (such as reduced support tickets, improved checkout conversion, or higher payout satisfaction)
Skilled at building healthy, trusting relationships across Design, Product, Engineering, and business partners
Clear, empathetic communicator who can tailor level of detail and story to different audiences, from ICs to execs
Genuine interest in helping creators run sustainable businesses and in making payments, payouts, and taxes radically simpler for them