Staff Product Designer - Engagement

• Create high-fidelity prototypes (regardless of tool), interaction designs and experiences that effectively communicate a vision for the product in terms of functionality and user experience
• Engage with customers through interviews, surveys, and usability testing to understand their needs, pain points, and behaviors. Iterate designs based on feedback and data analysis
• Develop and execute a design strategy that aligns with company goals
• Collaborate closely with product managers, engineers, and other stakeholders to gather and evaluate user requirements, translate them into effective designs, and ensure that the final product meets the needs of both the users and the business
• Have experience working within a growing and evolving design system, adapting to and implementing evolving design patterns and component libraries
• Stay informed about industry trends, emerging technologies, and best practices in product design
• Demonstrate strong and persuasive communication skills, ensuring complex ideas are understood by cross-departmental partners
• Collaborate with engineering teams during development, advocating for design quality and user experience by championing the importance of design fidelity and attention to detail throughout the development lifecycle

• Bachelor’s degree in Product Design, Graphic Design, or a related field
• 8+ years of experience in product design, with a strong portfolio demonstrating expertise in visual interaction design & process
• Passionate about crafting exceptional user experiences, highly curious, a future thinker, and always interested in learning more about complex topics and getting up to speed quickly
• Proficiency in design (primarily Figma) and prototyping tools
• You have a familiarity with web technologies such as HTML/CSS/Javascript
• You are already leveraging AI to speed up and augment your end-to-end design process
• Strong understanding and proven experience of user-centered design principles, end-to-end customer workflows and ability to transform new users into habitual users
• Excellent communication and collaboration skills
• Demonstrated experience in project leadership and team mentorship
• Proven ability to mentor and guide team members, providing constructive feedback and support to foster professional growth and development
• You are extremely aware of the latest developments in AI & Search technologies, and stay up to date on a fast moving industry

Bonus points if you are familiar with React JS or other emerging frontend frameworks and technologies

You may also be offered a performance-based bonus, equity, and a generous benefits program