Staff Product Designer, Access & Identities Jobs

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Location:
United States, Bay Area

Category:
IT - Software Development

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We're looking for a Staff Product Designer with deep visual craft and AI fluency to join our Trust team at Cash App, with a focus on Access & Identity. This team is reimagining how millions of customers securely access their accounts, verify their identity, and maintain control over their financial data. From authentication and account recovery to identity verification and privacy controls, this role is about shaping seamless, trusted, and experiences that protect customers while enabling frictionless access to the Cash App ecosystem. As a Staff Product Designer, you'll bring visual craft, product thinking, AI-native design approaches, and strategic foresight to one of Cash App's most critical customer journeys: secure access and identity management. You'll partner with designers and cross-functional teammates to own key parts of the experience—from framing opportunities to prototyping AI-enhanced solutions that make accessing Cash App secure, effortless, and empowering.

Job Responsibility:

Shape the design vision for Cash App's access and identity experience, including authentication, account recovery, identity verification, and privacy controls
Partner closely with product, engineering, trust & safety, ML, data science, and research teams to define what we should build and why
Translate complex problem spaces (biometric authentication, identity verification, fraud prevention, regulatory compliance) into clear, intuitive, and experiences
Leverage AI-native design approaches: use LLM architecture knowledge and AI tools to rapidly prototype intelligent identity flows and adaptive authentication patterns
Explore and deliver innovative solutions using Cursor, V0, and Figma Make to vibe-code interfaces, generate design variations, and accelerate iteration
Influence product strategy by framing opportunities, championing customer needs and safety, and elevating design thinking across the team

Requirements:

8+ years of experience crafting impactful digital products, with demonstrated work in trust, security, identity, or authentication experiences
A bias toward ownership
Exceptional visual and interaction design craft, with a strong portfolio demonstrating customer-centric trust, security, or identity experiences
AI-native fluency: deep comfort using Cursor for vibe-coding, V0 for rapid prototyping, and Figma Make for design automation
Knowledge of LLM architecture and AI capabilities: you understand how to design for and with AI, including conversational interfaces, intelligent assistance, and adaptive flows
Proven ability to drive design and strategy within complex product areas, especially in sensitive domains like security and privacy
Strong product and systems thinking: able to connect the dots across customer journeys, regulatory requirements, fraud prevention systems, and identity infrastructure
Experience working cross-functionally with product managers, engineers, researchers, and trust & safety teams to shape product direction and push projects forward with velocity
Comfort navigating ambiguity in a fast-paced, global environment where security and user experience must be carefully balanced
Please submit a portfolio of work with your application

What we offer:

Remote work
medical insurance
flexible time off
retirement savings plans
modern family planning

Additional Information:

Job Posted:
December 06, 2025

Employment Type:

Fulltime

Work Type:

Remote work

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Staff Product Designer, Access & Identities