Staff Platform Manager, Business Host Payouts Job at Airbnb

Job Description

This is a highly strategic, senior role with a mandate to define and build a new product area from the ground up. You will own the full stack of the business host payout experience -- both in-product (app and web) and through our API and developer platform -- and will be responsible for developing net-new financial management products. You will partner with a cross-functional team of engineers, designers, data scientists, and field operations to build and scale these capabilities. You will also work closely with external enterprise partners and business host stakeholders to deeply understand their needs and ensure the products we build drive real business impact.

Job Responsibility

Payout instrument management flows: enabling business hosts to set up, manage, and optimize payout methods across multiple accounts and currencies
Host team management flows: tools and permissions that allow business hosts to delegate access and manage large internal teams operating across their Airbnb accounts
Earnings reconciliation flows: comprehensive reporting and reconciliation capabilities designed to meet the accounting and financial operations needs of large-scale hosts
New financial services offerings: identifying and building value-added financial products and services tailored to the unique needs of business hosts

Requirements

8+ years of experience building payments or financial products in a product management role, with a track record of owning strategy, roadmap, and execution
Demonstrated experience building enterprise or B2B products for large business customers, including deep understanding of enterprise needs and workflows
Experience building or managing API-based products and developer-facing platforms, with the ability to engage credibly with engineering teams and external developer partners
Global and multi-market experience: track record of building products that serve customers across multiple geographies, currencies, and regulatory environments
Ability to articulate a clear, compelling vision and strategy for a product area and rally cross-functional teams around it
Exceptional prioritization and decision-making skills: given competing needs and limited resources, able to make clear tradeoffs and communicate rationale to stakeholders at all levels
Ability to build strong partnerships inside and outside the Product organization, including with operations, compliance, finance, legal, and external enterprise

Nice to have

Technical background: prior experience as an engineer, data scientist, or in payment operations is a strong plus
Experience with global payout methods, disbursement networks, or treasury management products
Experience with financial services product development, including financial reporting, reconciliation, or accounting workflow tooling for business customers
Experience at a consumer marketplace or two-sided platform with both B2B and B2C product surface areas
Demonstrated ability to successfully scale products from 0>1, including building new product areas in ambiguous environments

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Staff Platform Manager, Business Host Payouts

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