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Staff Planning Manager

https://www.ikea.com Logo

IKEA

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Location:
Thailand, Bang Yai

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Category:
Human Resources

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Contract Type:
Employment contract

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Salary:

Not provided

Job Description:

Ensure staffing optimisation process delivers to the needs of the store; Develop a store staffing action plan; Safeguard the store's complete staff planning processes from forecasting to schedule execution; Ensure compliance with labor rules and internal requirements; Provide training and knowledge transfer in staff planning processes

Job Responsibility:

  • Ensure staffing optimisation process delivers to the needs of the store while continuously seeking and coordinating business opportunities
  • Contribute to the store staffing approach and develop a store staffing action plan with the Business Navigation manager and Human Resource manager
  • Safeguard the store's entire staff planning process, including forecasting and execution of schedules
  • Advise Human Resource on recruitment and store staffing structure
  • Co-operate across functions in the store to ensure everyone understands and contributes to the Staff planning process
  • Responsible for utilization of staffing systems and tools
  • Follow up on the store Staff planning process and ensure schedules comply with labor rules and internal requirements
  • Secure close follow-up on staff planning and related KPIs
  • Identify talent and ensure competence development and succession planning for Staff planning Specialists

Requirements:

  • Staff scheduling experience
  • Experience working in a customer-focused service industry, preferably retail
  • Success in management and leadership including conflict management and negotiation skills
  • Ability to adjust the style of communication to get the message across to the receiver and to give open and honest feedback
  • Good personal disciplines and an ability to work within set deadlines
  • Self-reliant, motivated and resilient with proven ability to work as part of a team as well as independently
  • Computer proficiency with intermediate MS Excel skills
  • Ability to inspire and influence others to see future possibilities
  • Demonstrate the IKEA values in the ways of working and communication
  • Ability to take and analyze complex data and make it simple, relevant and understandable for decision makers
  • Good reading and writing skills in English
  • Diploma with min 5 year relevant experience

Additional Information:

Job Posted:
November 13, 2025

Expiration:
November 30, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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