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Ensure staffing optimisation process delivers to the needs of the store; Develop a store staffing action plan; Safeguard the store's complete staff planning processes from forecasting to schedule execution; Ensure compliance with labor rules and internal requirements; Provide training and knowledge transfer in staff planning processes
Job Responsibility:
Ensure staffing optimisation process delivers to the needs of the store while continuously seeking and coordinating business opportunities
Contribute to the store staffing approach and develop a store staffing action plan with the Business Navigation manager and Human Resource manager
Safeguard the store's entire staff planning process, including forecasting and execution of schedules
Advise Human Resource on recruitment and store staffing structure
Co-operate across functions in the store to ensure everyone understands and contributes to the Staff planning process
Responsible for utilization of staffing systems and tools
Follow up on the store Staff planning process and ensure schedules comply with labor rules and internal requirements
Secure close follow-up on staff planning and related KPIs
Identify talent and ensure competence development and succession planning for Staff planning Specialists
Requirements:
Staff scheduling experience
Experience working in a customer-focused service industry, preferably retail
Success in management and leadership including conflict management and negotiation skills
Ability to adjust the style of communication to get the message across to the receiver and to give open and honest feedback
Good personal disciplines and an ability to work within set deadlines
Self-reliant, motivated and resilient with proven ability to work as part of a team as well as independently
Computer proficiency with intermediate MS Excel skills
Ability to inspire and influence others to see future possibilities
Demonstrate the IKEA values in the ways of working and communication
Ability to take and analyze complex data and make it simple, relevant and understandable for decision makers
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