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Staff Operations Manager

India, Bengaluru Employment contract · Job Posted June 16, 2026
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Job Description

We are seeking a highly motivated and exceptionally bright person to join our Zuora India leadership team as a Staff Operations Manager. This role will be instrumental in driving the operational effectiveness of the Zuora India with the global Zuora organization, ensuring seamless execution of our strategic priorities, and facilitating effective communication across the team and with senior leadership. This is a high-impact opportunity for a driven individual to contribute significantly to the growth and success of a dynamic technology company.

Job Responsibility

  • Run the Business: Manage and optimize the Zuora India operations, including planning, execution, and reporting of key meetings, reviews, and communication cadences
  • Strategic Planning Support: Support the leadership team in developing and executing strategic plans, including roadmap planning, resource allocation, and performance tracking
  • Cross-Functional Collaboration: Facilitate effective communication and collaboration between groups within Zuora India, and across the globe, including various P&T organizations and sites, sales, marketing, and customer success
  • Special Projects: Lead and manage special projects as assigned by the leadership, often involving cross-functional teams and requiring strong project management skills
  • Program Manage: Manage, and/or contribute to the, execution of Zuora India projects and programs, coordinate information flow, and ensuring follow-up on key action items until closure
  • Data Analysis and Reporting: Analyse operational data to identify trends, insights, and areas for improvement

Requirements

  • A degree in Computer Science or equivalent
  • minimum 2 years of experience in a technology-related field (e.g., software development, product management, technical consulting, or similar)
  • Exceptional communication skills, both written and verbal, including strong presentation skills
  • Proven ability to lead meetings and facilitate discussions with senior executives
  • Excellent analytical and problem-solving skills, with a data-driven approach
  • Strong organizational and project management skills, with the ability to manage multiple priorities effectively
  • Highly motivated, proactive, and results-oriented with a strong work ethic
  • Excellent interpersonal skills and the ability to build strong relationships with stakeholders at all levels
  • Comfortable working in a fast-paced, dynamic environment
  • Demonstrable ability to quickly learn and synthesize new information
  • Experience in operations program management and/or a MBA
  • Experience with Agile methodologies and operational excellence frameworks

Nice to have

  • Experience in operations program management and/or a MBA
  • Experience with Agile methodologies and operational excellence frameworks

What we offer

  • Competitive compensation
  • variable bonus
  • performance reward opportunities
  • Medical, dental and vision insurance
  • Generous, flexible time off
  • Paid holidays
  • wellness days
  • companywide end of year break
  • 6 months fully paid parental leave
  • Learning & Development stipend
  • Opportunities to volunteer and give back, including charitable donation match
  • Free resources and support for your mental wellbeing

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