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We are seeking a highly motivated and exceptionally bright person to join our Zuora India leadership team as a Staff Operations Manager. This role will be instrumental in driving the operational effectiveness of the Zuora India with the global Zuora organization, ensuring seamless execution of our strategic priorities, and facilitating effective communication across the team and with senior leadership. This is a high-impact opportunity for a driven individual to contribute significantly to the growth and success of a dynamic technology company.
Job Responsibility
Run the Business: Manage and optimize the Zuora India operations, including planning, execution, and reporting of key meetings, reviews, and communication cadences
Strategic Planning Support: Support the leadership team in developing and executing strategic plans, including roadmap planning, resource allocation, and performance tracking
Cross-Functional Collaboration: Facilitate effective communication and collaboration between groups within Zuora India, and across the globe, including various P&T organizations and sites, sales, marketing, and customer success
Special Projects: Lead and manage special projects as assigned by the leadership, often involving cross-functional teams and requiring strong project management skills
Program Manage: Manage, and/or contribute to the, execution of Zuora India projects and programs, coordinate information flow, and ensuring follow-up on key action items until closure
Data Analysis and Reporting: Analyse operational data to identify trends, insights, and areas for improvement
Requirements
A degree in Computer Science or equivalent
minimum 2 years of experience in a technology-related field (e.g., software development, product management, technical consulting, or similar)
Exceptional communication skills, both written and verbal, including strong presentation skills
Proven ability to lead meetings and facilitate discussions with senior executives
Excellent analytical and problem-solving skills, with a data-driven approach
Strong organizational and project management skills, with the ability to manage multiple priorities effectively
Highly motivated, proactive, and results-oriented with a strong work ethic
Excellent interpersonal skills and the ability to build strong relationships with stakeholders at all levels
Comfortable working in a fast-paced, dynamic environment
Demonstrable ability to quickly learn and synthesize new information
Experience in operations program management and/or a MBA
Experience with Agile methodologies and operational excellence frameworks
Nice to have
Experience in operations program management and/or a MBA
Experience with Agile methodologies and operational excellence frameworks
What we offer
Competitive compensation
variable bonus
performance reward opportunities
Medical, dental and vision insurance
Generous, flexible time off
Paid holidays
wellness days
companywide end of year break
6 months fully paid parental leave
Learning & Development stipend
Opportunities to volunteer and give back, including charitable donation match
Free resources and support for your mental wellbeing