Staff Operations Engineer Job at Mozilla

Staff Operations Engineer

A Staff Operations Engineer leads the design, reliability, and evolution of hybr...

Location

Canada; Germany; United States

Salary:

Not provided

Mozilla

Expiration Date

Until further notice

Requirements

6+ years of experience in systems engineering or infrastructure roles
Strong experience designing and operating production infrastructure
Solid expertise in: VMware
Cisco UCS
Application/Network Loadbalancers
Linux/Unix Operating Systems
Networking fundamentals (DNS, TCP/IP, routing, firewalls)
Data center environments
Demonstrated ability to lead complex technical work across teams

Job Responsibility

Own and evolve architecture within a defined infrastructure domain
Design and implement scalable, reliable systems spanning multiple teams or environments
Establish and promote best practices, patterns, and standards within the domain
Contribute to medium- and long-term technical strategy (typically 6-18 months)
Lead delivery of ambiguous, high-impact infrastructure projects
Break down elaborate system problems into implementable solutions
Drive migrations, re-architectures, and performance/reliability improvements
Remain hands-on with critical systems and implementations
Work across teams (IT, SRE, Security, Service Owners) to unify solutions
Influence technical decisions through design reviews and collaboration

What we offer

Generous performance-based bonus plans for all eligible employees
Rich medical, dental, and vision coverage
Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
Quarterly all-company wellness days where everyone takes a pause together
Country-specific holidays plus a day off for your birthday
One-time home office stipend
Annual professional development budget
Quarterly well-being stipend
Considerable paid parental leave
Employee referral bonus program

Fulltime

Sr. Staff Engineer, Operations Engineer

At GEICO, we offer a rewarding career where your ambitions are met with endless ...

Location

United States , Seattle; Palo Alto; Chevy Chase

Salary:

130000.00 - 260000.00 USD / Year

Geico

Expiration Date

Until further notice

Requirements

Infrastructure technologies knowledge in a hybrid cloud environment such including Containerization, VMs, CI/CD pipeline, IaC
Extensive experience in engineering and solution delivery in a dynamic service provider environment
Strong program and project management skills with proven experience coordinating projects across multiple teams, with successful project/product delivery at scale
Working knowledge of security services and their impact on production systems including runtime protection services, detective and protective agents and/or daemon sets, vulnerability and application scanning, etc.
Experience in a multi-platform environment with Linux, Mac, Windows
Experience communicating and presentating to senior and junior staff with the ability to influence stakeholders
Detail and deadline oriented with effective organizational and analytic skills
Strong critical thinking, problem solving, decision making, and analytical skills
Outstanding time management skills and attention to detail
Excellent verbal/written communication skills, including the ability to clearly document findings, proposals, issues, and status

Job Responsibility

Monitor and track signals of security gaps, initiative delays, compliance risks due to system issues, and drive resolution
Create visuals on current state of the union related to security engineering
Help to develop standards on reporting tool effectiveness, maturity, resilience and other factors in determining risks as they come up
Help drive automation of routine tasks to drive growth in security protection and detection technologies
Provide expert guidance, demonstrations and lead discussions on security best practices to stakeholders and leadership
Works in lockstep with our CSIRT, GRC, Tech and partner teams to ensure protection coverages, proper detection event notifications, documentation and standards we can all use
Organize, store and manage operational best practices documentation for security solutions to protect our platforms including endpoint, cloud, collaboration, identity and network
Partner with the project sponsors, delivery teams, and stakeholders to deliver quality solutions on time and within budget by coordinating project activities across multiple systems, departments, and teams
Create, maintain, and actively manage a detailed project schedule, change control process, and documentation
Identify and raise appropriate security risks, in addition to presenting detailed and implementable solutions or alternatives

What we offer

Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being
Financial benefits including market-competitive compensation
a 401K savings plan vested from day one that offers a 6% match
performance and recognition-based incentives
and tuition assistance
Access to additional benefits like mental healthcare as well as fertility and adoption assistance
Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year

Fulltime

Senior Staff Engineer - Operations Research

The mission of the Surge team is to maintain overall marketplace reliability by ...

Location

United States , Sunnyvale; San Francisco; New York

Salary:

267000.00 - 297000.00 USD / Year

Uber

Expiration Date

Until further notice

Requirements

PhD in relevant fields (Operations Research, Industrial Engineering, Computer Science) with a focus on optimization modeling
6+ years of industry experience developing algorithms and models for large-scale deployment
Experience with optimization packages such as Gurobi, CPLEX, and OR Tools
Experience with two-sided marketplace design, pricing optimization, matching/allocation
Strong communication skills and ability to work effectively with cross-functional partners
Proficiency in one or more coding languages such as Python, Java, Go, or C++

Job Responsibility

Work with a mixed team of Engineers, Operations Researchers, and Economists
Build new scalable algorithms for real-time pricing of Ubers products across hundreds of global marketplaces
Help set the team's technical direction and roadmap
Communicate with leadership, identify new opportunities, and help guide the growth of more junior engineers

What we offer

Eligible to participate in Uber's bonus program
May be offered an equity award & other types of comp
Eligible for various benefits

Fulltime

Staff Engineer | Group Operations

Every parcel we deliver starts with an engineering decision. At Instabee, we don...

Location

Sweden , Stockholm

Salary:

Not provided

Instabee

Expiration Date

Until further notice

Requirements

A Technical Leader — You have broad experience building distributed systems and can navigate deep technical dives and high-level architectural trade-offs with equal confidence.
Strategic & Pragmatic — You know that 'perfect is the enemy of good.' You favor an iterative mindset, delivering value early and often rather than waiting for the ideal solution.
Operationally Curious — You're fascinated by the intersection of software and physical operations. Experience in logistics, routing, or hardware integration is a significant plus.
A Communicator & Collaborator — You can translate complex technical concepts for non-technical stakeholders and thrive in a cross-functional environment where engineering, product, and business work closely together toward shared goals.
A Quality Advocate — You hold a high bar for stability and security — but you know how to achieve it without killing the pace of innovation.

Job Responsibility

Drive Technical Strategy & Architecture
Tackle Genuinely Hard Problems
Champion Developer Experience
Bridge Business & Tech
Mentor & Build Culture
Enable Data-Driven Decisions

What we offer

The Best View in Town
Dog-Friendly Culture
Unwind & Recharge
Family First
Birthday Gift
Work-Life Harmony

Fulltime

Staff Network Operations Engineer

Crusoe's mission is to accelerate the abundance of energy and intelligence. We’r...

Location

United States , Sunnyvale; San Francisco

Salary:

193000.00 - 234000.00 USD / Year

Crusoe

Expiration Date

Until further notice

Requirements

10+ years of related experience building and operating at scale in a production environment
In-depth knowledge of network protocols including TCP/IP, QoS, BGP, OSPF/IS-IS, EVPN, VXLAN, QoSand MPLS-related technologies like RSVP-TE, LDP, etc.
Good understanding of network monitoring protocols and tools, such as SNMP, IPFIX, Sflow/netflow, and Telemetry
Experience with tools like Kentik, Arbor, Thousand eyes, Catch point, packet design etc
Familiar with data center network architecture, such as Fat Tree architecture, CLOS, BGP-TE, and peering for edge
Hands-on experience with major network devices like Mellanox, Cisco, Arista, Juniper, and other mainstream vendors
Familiar with mainstream commercial switch/router chipsets, such as Broadcom, Barefoot, etc.
In-depth knowledge of public cloud architecture connectivity options to AWS, GCP, Azure, Ali Cloud, OCI, etc.
Good understanding of IPv6 and IPv4-IPv6 coexistence technologies
Self-motivated, with good communication and writing skills

Job Responsibility

Manage, and optimize Crusoe Energy Cloud's global network, including edge, backbone, data center, and public cloud connectivity
Collaborate with Network Engineering and cross-functional teams including but not limited to Software Infrastructure, and Product, to drive the innovation and evolution of the Crusoe Energy Cloud network
Lead operational excellence initiatives—developing monitoring, alerting, and self-healing systems to ensure high network availability
Perform advanced troubleshooting and root cause analysis for incidents, guiding post-mortem reviews and improvements
Mentor network engineers and establish best practices for incident response, documentation, and operational readiness
Will be part of a 24/7 Oncall Support for the Crusoe Network

What we offer

Restricted Stock Units in a fast-growing, well-funded technology company
Health insurance package options that include HDHP and PPO, vision, and dental for you and your dependents
Employer contributions to HSA accounts
Paid Parental Leave
Paid life insurance, short-term and long-term disability
Teladoc
Pet-friendly offices
401(k) with a 100% match up to 4% of salary
Generous paid time off and holiday schedule
Cell phone reimbursement

Fulltime

Staff Observability Operations Engineer

We are currently seeking several experienced and highly skilled Staff Observabil...

Location

United States , Hartford

Salary:

130295.00 - 260590.00 USD / Year

CVS Health

Expiration Date

Until further notice

Requirements

7+ Years of experience in IT operations, with significant responsibilities in system monitoring, performance tuning, and troubleshooting enterprise applications
5+ Years in a Site Reliability Engineering (SRE) role deploying and managing modern observability solutions
5+ Years managing and implementing observability and event management platforms (e.g., AppDynamics, Splunk, Prometheus, Grafana)
Experience developing and administering ServiceNow ITOM event management solutions
Experience deploying and managing service reliability platforms (e.g., xMatters, OpsGenie, PagerDuty)
Experience with and deep knowledge of cloud environments, cloud monitoring platforms, and container orchestration tools (e.g., AWS/CloudTrail, Azure/Monitor, GCP/GCM, Kubernetes, OpenShift)
Proficiency in Python and other scripting languages such as Ansible, PowerShell, Bash for automation and configuration
Hands-on experience deploying, managing, and administering observability platforms
Hands-on experience leading, coordinating, and performing migration of application, platform, and infrastructure observability solutions
Proven ability to troubleshoot and resolve complex technical issues

Job Responsibility

Deploy and implement modern observability solutions
Manage and administer observability and event management platforms
Coordinate and manage release cycles for observability platforms
Troubleshoot and resolve incidents related to observability platforms
Continuously monitor and enhance platform performance
Collaborate with cross-functional stakeholders
Provide training and mentoring to junior engineers
Ensure compliance and security of observability platforms
Maintain documentation of observability platform configurations
Generate and analyze reports on platform performance and capacity

What we offer

Affordable medical plan options
a 401(k) plan (including matching company contributions)
an employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
confidential counseling and financial coaching
Paid time off
flexible work schedules
family leave
dependent care resources
colleague assistance programs

Fulltime

Staff Operations AI Engineer

We're looking for a Staff Operations AI Engineer who will architect, build, and ...

Location

United States , Denver

Salary:

150000.00 - 176000.00 USD / Year

Checkr

Expiration Date

Until further notice

Requirements

7+ years in systems engineering, automation platforms, integration architecture, or AI-enabled operations
Deep expertise in API design, OAuth/token-based authentication, webhooks, and event-driven systems
Proven experience building reliable automation workflows with observability, retries, and failure handling
Strong JavaScript and/or Python expertise for backend logic, scripting, and internal tooling
Solid SQL experience for data transformation, validation, and operational analytics (Snowflake a plus)
Advanced comfort with JSON, schemas, and data normalization for LLM and automation use cases
Hands-on experience running LLM-powered agents or automations in production, including guardrails and output validation
Formal experience in prompt engineering frameworks
Familiarity with integrating with CRM and support systems (e.g., Salesforce, Zendesk)
Track record designing end-to-end integration architectures across multiple platforms

Job Responsibility

Design and own the integration architecture that enables AI Agents to operate safely and reliably across Checkr systems and third-party platforms
Build production-grade API integrations with secure authentication flows, webhook and event-driven patterns, and robust automation workflows that coordinate actions across tools like Zendesk, Salesforce, and internal services
Ensure AI-driven operations are resilient through strong error handling, retries, observability, and fallback mechanisms
Proactively identify integration gaps, system bottlenecks, and failure modes, and lead the technical solutions that improve reliability and scale
Build and maintain the technical foundations that power AI-driven workflows, including structured data pipelines, normalized schemas, and predictable JSON inputs for LLMs
Write high-quality JavaScript and SQL to support automation logic, internal tooling, and operational insights
Establish engineering standards for workflow design, code quality, and system observability
Communicate architecture clearly through documentation and diagrams, and serve as a technical authority across teams to ensure consistent, high-quality execution
Implement guardrails, validation rules, and safety checks that ensure AI Agents act responsibly and accurately in production
Evaluate model output quality and continuously refine prompts, transformations, and logic to improve consistency, reliability, and trust in AI-driven decisions

What we offer

A fast-paced and collaborative environment
Learning and development allowance
Competitive cash and equity compensation, and opportunity for advancement
100% medical, dental, and vision coverage
Up to $25K reimbursement for fertility, adoption, and parental planning services
Flexible PTO policy
Monthly wellness stipend
In-office perks are provided, such as lunch five times a week, a commuter stipend, and an abundance of snacks and beverages
A relocation stipend may be available for those willing to relocate to a Checkr hub location

Fulltime

Staff Customer Operations Engineer

At Cloudera, we empower people to transform complex data into clear and actionab...

Location

Israel

Salary:

Not provided

Cloudera

Expiration Date

Until further notice

Requirements

Valid Security Clearance (Level 3 or 2) is mandatory
Ability to pass customer Security Clearance and Vetting as needed
Enterprise Technical Support experience or equivalent troubleshooting skills
Experience with Unix or Linux environments
Applicants are required to read, write and speak the following languages: English, Hebrew

Job Responsibility

Providing remote technical support on break-fix issues and operational guidance for our internal and external customers through cases via Zoom, phone, and case updates
Practicing active listening to identify and understand customer issues at hand and current business impact, driving resolution with a sense of urgency
Learning and giving training on new technology and human skill sets
Working cross-functionally as Subject Matter Experts with other COEs, Engineering, Product Management, and Account teams to ensure speedy time to resolution exceeding our Service Level Agreement
Setting and influencing customer expectations clearly and concisely with a friendly and collaborative disposition to achieve the highest customer satisfaction
Providing proactive support by authoring and approving Knowledge Base articles and Community posts
Participate in weekend and holiday on-call roster

What we offer

Generous PTO Policy
Support work life balance with Unplugged Days
Flexible WFH Policy
Mental & Physical Wellness programs
Phone and Internet Reimbursement program
Access to Continued Career Development
Comprehensive Benefits and Competitive Packages
Paid Volunteer Time
Employee Resource Groups

Fulltime

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